The V4 showroom is very smart and well set- out, and you can see large samples of the flooring products, which are of excellent quality. Jon was very knowledgeable and helpful and gave us a lot of i... See more
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Review summary
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Reviews shaping this summary
Ordered about 30sqm of Amorim cork planks; order process was simple and quickly agreed a convenient delivery day. Product looks great, a couple of packs were slightly damaged in transit but I was imme... See more
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Jon helped me confirm my selection of plank flooring and gave me a large sample which will help me match the rest of the kitchen. It is a very peaceful and well designed showroom with all the options... See more
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They provide a great service with knowledge throughout with good quality products and they also deliver when they say they are going to. Never had any issue with their stock levels. We also send our c... See more
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Company details
About V4 Wood Flooring
Written by the company
Bring nature inside with beautiful wood floors and walls from V4.
Explore our extensive collections, featuring a wide range of wood flooring styles including plank, herringbone, and chervon designs, available in a wide range of tones and finishes to help you find the perfect match for your project.
Alongside our engineered wood ranges, we offer cork floor and wall collections, durable wood-effect SPC click vinyl flooring, stylish wooden wall panels, and more.
You can order unlimited free hand-sized samples directly from our website, making it easy to compare options from the comfort of your home. When you're ready, visit your nearest approved V4 retailer showroom to take the next step.
As one of the UK’s leading wood flooring brands, we’re also committed to reducing our environmental impact. All of our hardwood is responsibly sourced from well-managed, sustainable forests.
Contact info
V4 WOOD FLOORING, GREENBAYS PARK, CARTHOUSE LANE, GU21 4YP, WOKING, United Kingdom
- 01276 488099
- team@v4.co.uk
- v4.co.uk
Browse our collections
4.7
Excellent
272 reviews
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Replied to 100% of negative reviews
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The product arrived swiftly and…
The product arrived swiftly and securely packed, boasting impressive quality. Highly recommend!
December 29, 2025
Unprompted review
Reply from V4 Wood Flooring
Thank you so much for your lovely review, we are pleased to hear your order arrived quickly, was well packaged, and that you are impressed with the quality. Your recommendation really means a lot to us 😊
Quick and efficient
December 22, 2025
Reply from V4 Wood Flooring
Thank you for your review, we are really pleased you found the service quick and efficient 😊
Sales great, after sales rubbish
Sales person was great to talk to, sent samples and wasn’t too pushy, ordering was simple. When the product arrived it was a different colour to what we’d chosen, I called up and there was no apology they just said, must be a different coating used by the manufacturer, we’ll tell warehouse about it, I sent pictures etc and they agreed it was a different colour but still no apology, I did get the offer to send it back , however this would have put my build back a delay I couldn’t really afford. When laying I found a few boards that weren’t 100% square, this in turn started to throw out big sections of the floor, which I then took back up removed the board and relayed the floor, there must have been 8 boards like this in 22 square meters.
December 15, 2025
Reply from V4 Wood Flooring
Hi Simon,
Thank you for taking the time to leave a review. We are sorry to hear that you are unhappy with the finish and that this has been your experience.
We have looked into this and cannot find any record of correspondence or calls from you, including images relating to the issues raised. We are always keen to help resolve any issues, we would really welcome the opportunity to look into this further for you.
If you could please contact us directly at enquiries@v4.co.uk.
Reply from V4 Wood Flooring
Thank you so much for your lovely feedback, we are really pleased to hear everything went well 😊
Great quality product
Great quality product - received really quickly and well packaged - would recommend thanks
December 5, 2025
Reply from V4 Wood Flooring
Thank you so much for your lovely review! We are really pleased to hear your order arrived quickly, and well packaged.
Please don't hesitate to reach out if you need any further support.
Fantastic customer service
Fantastic customer service, would highly recommend this company, we had an issue and reached out to V4 for help, they immediately sorted this for us no questions asked. Shout out to Lucy on this!
December 4, 2025
Unprompted review
Reply from V4 Wood Flooring
Thank you so much for taking the time to leave this lovely review!
We are really glad we could help and get everything sorted quickly for you. I will make sure your feedback is on 😊
Got free sweets!!
Got free sweets!!! Delivery fast and efficient. Will be using again
November 24, 2025
Reply from V4 Wood Flooring
Thank you for the 5 stars! We are delighted the delivery was fast and that the sweets were a hit!
We look forward to helping you in the future!
Very easy and quick delivery of free…
Very easy and quick delivery of free samples to my home with some free sweets too.
November 10, 2025
Reply from V4 Wood Flooring
Thank you so much for your lovely review! We are really glad to hear your samples arrived quickly and that the sweets were a nice surprise too 😊
If you need any help choosing the right floor or would like advice on your project, we are always here to help.
Fabulous show room
Fabulous show room. The large scale samples give a really good impression of what the different options will look like. Jon was extremely helpful and after less than an hour we left with the confidence that we had found the best possible flooring for our project.
November 11, 2025
Unprompted review
Reply from V4 Wood Flooring
Thank you so much for your lovely review! We are delighted to hear you enjoyed the showroom and found the large-scale samples helpful, they really do make such a difference when choosing the right floor.
Please don't hesitate to reach out if you have any further questions as your project progresses.
We will pass your kind words on to Jon as well!
Fast service
November 3, 2025
Reply from V4 Wood Flooring
Thank you so much for your feedback! We are really pleased to hear you received such fast service 😊
Great customer service
Fantastic customer service. Gave great advice on how to deal stains to wood floor and products sold worked a treat.
November 3, 2025
Reply from V4 Wood Flooring
Thank you so much for your lovely feedback! We are really pleased to hear our advice helped and that the products worked so well for your floor. If you ever need any further guidance or aftercare tips, our team is always happy to help 😊
Fast delivery and good quality samples.
October 24, 2025
Reply from V4 Wood Flooring
Thank you so much for your review! We are delighted to hear your samples arrived quickly and that you were pleased with the quality. We hope they help you find the perfect floor and if you need any further advice, our team is always happy to help 😊
Absolutely amazing service which made…
Absolutely amazing service which made picking flooring for my house very easy and a good experience!
I also loved the showroom!
October 24, 2025
Unprompted review
Reply from V4 Wood Flooring
Thank you so much for your lovely feedback! 😊
We are so pleased to hear you enjoyed your showroom visit and found the experience of choosing your new floor easy and enjoyable. We hope you love it in your home!
Reply from V4 Wood Flooring
Hi Thomas,
Thank you for reaching out. We haven’t been made aware of any previous message from you, so if you could please contact us directly at enquiries@v4.co.uk we will be able to confirm which collection and product you are referring to and get a clearer picture of the issue.
For clarity, our engineered wood floors are a natural product and therefore not waterproof, whereas our SPC collection is 100% water-resistant.
We visited the showroom last weekend…
We visited the showroom last weekend and worked with Amelie who was so helpful. We haven’t yet decided on a floor, but the experience so far has been really great and we wouldn’t hesitate to recommend! Thanks Amelie for great customer service.
August 23, 2025
Unprompted review
Reply from V4 Wood Flooring
Thank you so much for your lovely feedback! We are delighted to hear you had such a positive experience in our showroom and that Amelie was able to help. We will be sure to pass on your kind words to her, she will be thrilled to know she made your visit such a great one.
We hope you find the perfect floor when the time is right, and please don’t hesitate to get in touch if you need any more advice or samples in the meantime.
Great Service . We had a great experience with V4…
We had a great experience with V4 flooring. The showroom is large and well stocked and very welcoming. Jon was very helpful in advising what they had available. The quality and range of woods featured is outstanding. Worth a visit, we wish we had found it sooner.
July 4, 2025
Unprompted review
Reply from V4 Wood Flooring
Thank you for taking the time to leave us a review. We are delighted to hear you had such a great experience at V4 and that Jon was able to assist you in finding the perfect flooring. We take great pride in showcasing a wide range of quality products in our showroom, so it’s wonderful to know this came across during your visit.
We hope you enjoy your new floor and look forward to welcoming you back in the future!
Reply from V4 Wood Flooring
Thank you for your kind words!
We are so pleased to hear you had a great experience with us and that you were impressed with the quality and range of our products.
Good size samples, rapid delivery
I ordered some samples of wood which arrived quickly and were well packaged.
June 27, 2025
Reply from V4 Wood Flooring
Thank you so much for your kind review! We are glad to hear that your wood samples arrived quickly and in great condition. We always aim to provide fast service and well-packaged products, so it’s great to know we delivered on that. If you need any further help or have questions about your samples, please don't hesitate to reach out.
Amazing and comprehensive showroom and…
Amazing and comprehensive showroom and staff very knowledgeable and helpful. Makes choosing a wood floor easy.
June 28, 2025
Unprompted review
Reply from V4 Wood Flooring
Thank you so much for your kind words! We are thrilled to hear you found our showroom helpful and our team knowledgeable. Making the process of choosing a wood floor easy and enjoyable is exactly what we aim for. Please reach out if you need any further support.
cork flooring sample
I ordered a sample of cork flooring which arrived swiftly was well packed and with future order details. Looking to use V4 for an order in the future.
June 18, 2025
Reply from V4 Wood Flooring
Thank you so much for your kind review! We are really pleased to hear your cork flooring sample arrived quickly and in great condition. It's great to know you found the included order details helpful too.
We would be absolutely delighted to assist with your future order, and if you have any questions along the way, please don’t hesitate to get in touch!
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