VacanceSelect Reviews 

7,465
TrustScore 4 out of 5

4.1

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Rated 4 out of 5 stars

+ The fact you get an answer straight away. - However, it's a shame I have to pay an additional 30€ because I asked to add (so I decided to pay more!) an extra night to my stay only one day after m... See more

Rated 4 out of 5 stars

Very quiet place, suitable for families with children, near the beach and swimming pools (it is free). Beautiful view. Mobile homes were clean with large terrace. Staff services - exellent.... See more

Rated 5 out of 5 stars

We want to give you from vacanselect 10 stars but can only give 5 because in Holland but also in Italy they helped us very good and give us good service. The lady from Italy that helped us was ver... See more

Rated 5 out of 5 stars

I made a silly error when booking and didn't the read small print -- I rang Vacanceselect the next day to cancel my holiday and rebook. They were brilliant. They answered the phone promptly, the servi... See more

Company details

  1. Tour Operator
  2. Holiday Accommodation Service
  3. Holiday Park
  4. Lodging
  5. Recreational and Vacation Camps

About VacanceSelect

Written by the company

VacanceSelect is the European specialist in camping, glamping and holiday villages. With a choice of more than 1300 campsites and holiday villages in 16 European countries, we offer the best holiday experiences throughout Europe.
We work together with the best campsites and tour operators and with nearly 40 years of experience, our experienced team of holiday specialist are happy to go the extra mile for our customers. Our core values are passion, personal contact and hospitality.
Within three decades, VacanceSelect developed into a global player offering more than 31,000 accommodations. In 2023, VacanceSelect has been acquired by CampingVision. We have updated the brand's appearance, including the logo and website, which now has even greater search functionalities and new features.

Written by the company


Contact info

4.1

Great

TrustScore 4 out of 5

7K reviews

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4.1

All reviews

(7,465)

350 reviews in the last 12 months

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Rated 1 out of 5 stars

booked for family of 4 in belgium

booked for family of 4 in belgium. They have hidden charges to make it appear cheaper. be careful. place was not good. Most of the people were staying are elderly. no holiday feel. place was quiet.

Breebos in Flanders, Belgium.
You can probably check the details of booking by name. Thank you.

August 20, 2026
Unprompted review
VacanceSelect logo

Reply from VacanceSelect

Thank you for sharing your feedback. We’re sorry to hear that your experience did not meet your expectations.

Unfortunately, we’re unable to determine from this review which booking or campsite in Belgium you are referring to, so we’re not able to look into the specific circumstances. We would also like to clarify that we are not the campsite directly. We act as a booking provider, and the accommodation and facilities are operated by our tour operator partners and/or the campsite itself.

We do our best to ensure that all charges that may be payable on-site are clearly outlined in our website information, as well as in the travel documents provided to customers, so that there are no unexpected surprises during their stay.

If you would like to contact us via the Help Centre on our website, we would be happy to look into this further with you. With some additional information about your booking, we can investigate the matter and provide a more specific response.

Rated 1 out of 5 stars

Great location and weather, but a noisy building site with zero sleep…

Great location and weather, but a noisy building site with zero sleep

We recently arrived in Sardinia and while the weather, location, and staff are lovely, our experience with Vacance Select has been incredibly frustrating.

We paid extra for Wi-Fi because I needed it to work during our stay. Upon arrival, we were told it doesn’t work in our accommodation at all, and we have to sit in the bar or restaurant just to get reception.

Worse still, there are no swimming pools available despite being advertised on the website. They are literally still building them. The entire place is a building site with loud construction noise running all day long.

If you are looking for a quiet holiday, do not book here. There is a nightclub called Phi Beach opposite on the peninsula that plays music until 4am every morning. Between the construction and the club, we have had no sleep, and the security staff just shrugged their shoulders when we raised it.

Shame on the company for not checking the state of this site before selling it to families. Do not come here until the work is finished. Very unhappy.

May 21, 2026
Unprompted review
VacanceSelect logo

Reply from VacanceSelect

Dear Teunisen family,

Thank you for your review and feedback.
Iam very sorry to hear that your holiday did not meet your expectations.
Facilities were closed, wifi was not working and noise from the beach club opposite the campsite and building noise onsite.
I see that you have also filled in a complaint form. Your complaint will be handled after your holidays.
We will come back to you.

Kind regards,
Team VacanceSelect Karin

Rated 4 out of 5 stars

Cottage was Lovely and great location.

Cottage was Lovely and great location.

There are a few things that could be improved.
It need a window blind in the upstairs Bedroom.
We could not find the outdoor dog cleaning area ?
The photos need updating to show the Decking area as it is now.
Thanks

May 12, 2026
Rated 5 out of 5 stars

I made a silly error when booking and…

I made a silly error when booking and didn't the read small print -- I rang Vacanceselect the next day to cancel my holiday and rebook. They were brilliant. They answered the phone promptly, the service was excellent and they solved my problem within minutes so I can now book again. A big thank you to Maria :)

May 16, 2026
Unprompted review
Rated 4 out of 5 stars

+ The fact you get an answer straight…

+ The fact you get an answer straight away.
- However, it's a shame I have to pay an additional 30€ because I asked to add (so I decided to pay more!) an extra night to my stay only one day after my booking.
I got also imposed the final cleaning because the change meant a different type of accommodation, but they did not tell me this before accepting the change...

March 25, 2026
Rated 1 out of 5 stars

Get your act together!

We love our cabins on the campground, but the company behind it (Resident VacanceSelect) is an absolute nightmare. Even though we have informed them many times, we have not received general information or our annual invoices for years!! Weeks later, of course, you receive a payment reminder, but certainly each year no first invoice and no general information concerning changes being made, like other customers.
I have just one message to this company. Get your act together!

March 24, 2026
Unprompted review
VacanceSelect logo

Reply from VacanceSelect

Dear family,

Thank you for your review and feedback.

Invoices are sent to all guests who book a holiday with us. Sometimes, the invoice ends up in the spam folder.

If you have repeatedly not received any invoices, something may be wrong.
From this review, we are unable to see which booking belongs to you.

We kindly ask you to contact us on 01506674726 (UK) or 014378555 (IE) or fill in in the contact form on our website.
We would be happy to look into this matter and sort out the issue.

Kind regards
Nelleke, team Vacanceselect.

Rated 4 out of 5 stars

Not transparant on cost.

Not transparant on cost.
€ 55 for cleaning.
€ 120 additional cleaning for pet/dog.

After conformation additional € 80 for the dog charged to pay to the facility. After showing my disappointment, I was contacted and was compensated. So it was not intentional but caused by a system fault. Good to see that my complaint is taken seriously and a compensation is proactively provided!

March 11, 2026
VacanceSelect logo

Reply from VacanceSelect

Dear Langedijk family,

Thank you for your review.


We have investigated the matter, and realized there is a double charge on your booking.

Usually, the dog fee is €120,-, but our partners has applied a discount to this fee, making it only €80,-.

By mistake, both fees were applied on your invoice. We sincerely apologize for this error.

Of course, we have removed the wrong fee. The adjusted invoice will be sent to you.

Please contact us if you have any questions.

Kind regards,
Nelleke, team Vacanceselect.

Rated 5 out of 5 stars

Fantastic response when I had a problem…

Fantastic response when I had a problem with booking, they went over and beyond to sort the issue & sorted within 24hrs.
Many thanks💥💥💥💥💥

January 26, 2026
VacanceSelect logo

Reply from VacanceSelect

Dear McCloskey family,

Thank you for your 5-star review.

We are happy that we were able to help you with your booking and wish you a pleasant stay.

Kind regards,
Nelleke, team Vacanceselect

Rated 1 out of 5 stars

Disappointing Experience at Camping Costa da Caparica – Not the Holiday We Were Promised

Vacances Select claim in their reply to me that they were unaware of the concert. Frankly, that’s astonishing. I researched the concert when I came home and note that the event has been running annually since 2014 — hardly a last-minute pop-up. If a company can remain oblivious to something so well established, one has to wonder: is their communication truly this inept, or do they simply not care enough to stay informed? Either way, it reflects appallingly on their professionalism.

28th October 2025
Vacancies Select have requested that
I provide further information. Please post a list of questions and I shall be pleased to respond to them.

August 13, 2025
Unprompted review
Rated 1 out of 5 stars

Would not book with again

Would not book with again. At first I thought there was great communication we got a nice booking confirmation email, and nice email a few weeks before travelling... On arrival to the site all looked good but the cabin was really grubby. Was not cleaned properly, outdoor area had gum stuck to the decking, bedding torn and not good enough.. There was a pull out bed that I just said I was not looking at anymore. We only had two nights so I let the site know. When we came back and I tried to contact VacanceSelect it was hard to even get a reply, and then a lot of emails saying the same thing basically the computer says no.. Not a well run company (Ans below is rubbish we were there less than that on the trip and made sure to issue complaint when we got back and still no help)

August 27, 2025
Unprompted review
VacanceSelect logo

Reply from VacanceSelect

Dear Bailey famiy,

Thank you for your review and feedback.
Iam really sorry to hear that the accommodation did not meet you expectations. The next time when you run into something please let us know within 48 hours after arrival so we can try to find a solution with you.

Kind regards,
Karin Team VacanceSelect

Rated 5 out of 5 stars

Excellent company

When we arrived the beds were made. We received fresh linen, towels and toilet rolls regularly. It made such a difference which is why we booked with the same company again for next year.

December 25, 2024

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