vacation.inc Reviews 4

TrustScore 2.5 out of 5

2.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

2.6

Poor

TrustScore 2.5 out of 5

4 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Vacation Eau de Toilette Trio

I ordered a trio of Eau de Toilette sprays from Vacation Inc. and unfortunately the experience was disappointing.

First, shipping took much longer than expected. That already dampened the excitement of receiving a fragrance order. The bigger issue, however,
was what arrived. Multiple bottles in my trio were not filled to the same level. Some were missing a noticeable amount of product. Roughly around 10% — which absolutely matters when you’re paying premium prices for a 1-oz bottle. Especially for an eau de toilette.

When you buy perfume, you’re paying for both the fragrance and the volume. Receiving bottles that are visibly under filled makes it feel like you didn’t get what you paid for. Even if this is due to evaporation or quality control issues, it should never reach the customer in that condition.

The scents themselves were okay but the inconsistent fill levels and slow shipping really took away from the overall experience. For the price point, I expected better quality control and attention to detail.

I wanted to love this brand, but this order left me frustrated and hesitant to purchase again.

February 3, 2026
Unprompted review
Advertisement
Rated 1 out of 5 stars

Poor customer service + Misleading listing

I ordered the black Vacation EDT t-shirt and was extremely disappointed to see it is gray and not black. I am sure they edited the listing photos, but it is dishonest to alter them so much so that they no longer reflect reality.

I reached out to support with my concerns but was only offered a refund if I paid return shipping. I have no desire to wear this shirt due to it being a color different than what was advertised, so I still ended up spending money on a shirt I don’t have anymore. I do not feel comfortable purchasing from Vacation after this and would recommend others shop elsewhere.

July 18, 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic

Sometimes you purchase from a new brand and it just works out. Good quality clothing, fair prices and fun packaging. Customer service was great.

November 24, 2021
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look