DO NOT ORDER FROM HERE
The website was down for days and then when I finally placed the order it said a three piece set, which to any normal person would mean the bathing suit, arms, and skirt which the picture showed. There was no additional option anywhere on the website to select skirt so I thought what I had selected included the skirt. Website also said 5-7 day shipping but package arrived in over two weeks and came from china. I went back on the site to try to find the skirt and not only is what I ordered on the site. In fact there were only three available items total on the site! Some fake Louis Vuitton purse and a few shirts. DO NOT ORDER FROM HERE!
Reply from Vacay Bae
Hi Vicki,
Thank you for bringing this issue to our attention. I sincerely apologize for the inconvenience you experienced with your recent order. As a newly established store, having launched just three months ago, we are constantly learning and striving to improve.
Your feedback is incredibly valuable to us, and we have taken immediate action to address the issue. We have removed all products from the supplier in question due to dissatisfaction with their shipping process and delivery times. Consequently, you may no longer find the product listed on our website.
As a small business, your satisfaction is our top priority. We would like to offer you a refund for your purchase. Please don't hesitate to reach out to our support team at support@vacaybae.shop to facilitate this process.
Once again, I apologize for any inconvenience this may have caused and thank you for your understanding.
