I have had a few technical hitches possibly due to the system being so new and the fact all the team are currently self employed. I am slowly starting to get to grips with the system. I had problems... See more
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So I’ve moved from Fresha to Vagaro, Liam has been extremely helpful with the move and has pretty much held mine and my teams had all the way through. Estera built our website (which is included) and... See more
Company replied
I've just moved from Fresha due to constant hidden pricing and waiting weeks for response to emails. With Carl at Vagaro I get a WhatsApp response within the hour, day or night. The customer service i... See more
Company replied
Jack has been great throughout our whole vagaro set up experience. Really helpful, catered to our needs and helped us get the system set up in 2 weeks! Always accessible to ask a question and takes no... See more
Company details
About Vagaro
Written by the company
Powerful tools to fuel your dreams and grow your business
Join thousands of salon, spa, and fitness businesses saving time with Vagaro's all-in-one platform. From online booking to business management, we help you scale and grow seamlessly!
Get paid instantly and securely
Enjoy transparent, low credit card processing with no hidden fees. Choose from flexible options like Tap to Pay on mobile or the sleek PayPro Mini. Vagaro’s POS system ensures quick and seamless checkouts on any device.
Optimize your time and streamline operations
Whether you run a single storefront or multiple locations, Vagaro simplifies managing employees , tracking sales, and providing advanced reporting—making your life easier every step of the way!
See what our business owners have to say
“It’s a full business solution. It does everything at a glance. All of our appointments, all of our sales, all the inventory– it’s all there.”
Kati Donati
Owner, Primp Skin Studio
Santa Rosa, CA
Simplify your business operations today
Set up your account in minutes and join over 87,000+ businesses already growing with Vagaro!
Contact info
United States
- 9257180971
- vagaro.com
4.0
Great
667 reviews
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Vagaro is an easy Software to use for…
Vagaro is an easy Software to use for our hair salon. The Customer Service is excellent. I'm totally satisfied with them.
August 15, 2025
Reply from Vagaro
Thank you for sharing your experience! We’re glad to hear Vagaro has been easy to use for your salon and that our Customer Service team has met your expectations. We appreciate your feedback and your support!
Vagaro is my personal assistant
Vagaro is my personal assistant. As a busy hairstylist Vagaro takes to weight off my job on the admin side!!
August 15, 2025
Reply from Vagaro
Thanks for your feedback! We’re glad to hear that Vagaro has helped lighten your admin workload and given you more time to focus on your clients. We appreciate your support and are happy to be your go-to assistant!
Jack W was super helpful
Jack W was super helpful. Any issues he responded to very quickly . Always gives very comprehensive answers to any queries. Very happy with all the help he has given us setting up the account and going live
August 14, 2025
Unprompted review
Reply from Vagaro
Thanks for sharing your experience! We’re thrilled to hear Jack W was able to assist you quickly and provide clear, comprehensive answers. We’ll be sure to pass along your kind words to him.
Easy to use and fast customer support
August 13, 2025
Reply from Vagaro
We’re glad to hear you find Vagaro easy to use and that our customer support has been helpful.
One of the deal breakers for me was…
One of the deal breakers for me was securing a deposit for booking. It has reduced the amount of no call/no shows.
August 1, 2025
Reply from Vagaro
We’re glad to hear the deposit feature has helped reduce no-shows for your business. Thank you for the positive feedback!
great service
August 11, 2025
Reply from Vagaro
Thank you for sharing your feedback! We’re glad to hear you’ve had a great experience.
Vagaro has been amazing in every way…
Vagaro has been amazing in every way possible. Couldn't ask for a better company.
August 8, 2025
Reply from Vagaro
Thank you for the kind words! We're so glad to hear you've had such a great experience with Vagaro. We truly appreciate your support! 🙌✨
The switch over to Vagaro was so much easier than I even imagined!
The Switch has been one of the best choices I've made this year. I was originally with Schedulicity for many years but was persuaded elsewhere, to a very unhelpful program. This merger is an awesome Business Program, so many different system apps with such ease and user friendliness with Tutorials. The best advantage is you can chat or TALK to a LIVE PERSON!
The switch over to Vagaro was so much easier than I even imagined, honestly, they're support and tech team do all the hard for us non-computer savvy folk.
August 10, 2025
Reply from Vagaro
Thank you for the amazing review! We're so glad the switch to Vagaro has been one of your best decisions this year and that the transition was smooth and stress-free. It’s great to hear our features, tutorials, and live support have made managing your business easier. We’re thrilled to have you as part of the Vagaro community! 🙌✨
Vagaro has made booking and managing…
Vagaro has made booking and managing appointments so easy for my business. It’s user-friendly, reliable, and helps keep everything organized. Plus, clients love the convenience of online booking. Highly recommend!
August 9, 2025
Reply from Vagaro
Thank you so much for the wonderful feedback! We're thrilled to hear Vagaro has made booking and managing appointments easier for your business and that your clients enjoy the convenience of online booking. We truly appreciate the recommendation! 🙌📅✨
it was really good to start using the…
it was really good to start using the platform for consultingt we finally could order our schedule
August 7, 2025
Reply from Vagaro
Thank you! We're glad to hear the platform has helped you organize your schedule and make consulting easier. We appreciate your support! 🙌📅
Vagaro is simple and efficient and gets…
Vagaro is simple and efficient and gets the job done.
August 6, 2025
Reply from Vagaro
Thank you! We're glad to hear Vagaro is keeping things simple and efficient for you. We appreciate your support! 🙌💼
as a tattoo artist
as a tattoo artist, this app is a must. it has made booking my clients, communicating with them, and keeping track of my daily schedule a breeze. 10/10 would recommend.
September 4, 2024
Reply from Vagaro
Thank you so much for the amazing review! We're thrilled to hear that Vagaro has made managing your bookings, communication, and schedule easier. We’re proud to support tattoo artists like you—thank you for the recommendation! 🎨📅
ireally enjoy using this App!
August 1, 2025
Reply from Vagaro
Thank you! We're so happy to hear you're enjoying the app. We appreciate you being a part of the Vagaro community! 🙌📱💼
Vagaro has really helped me in…
Vagaro has really helped me in streamlining my business. Being able to set up text conformations to being able to text my client directly from the app is amazing.
July 31, 2025
Reply from Vagaro
Thank you so much for the great feedback! We're thrilled to hear that Vagaro has helped streamline your business and that features like text confirmations and in-app messaging are making a difference. We're proud to support your success! 🙌📱💼
Reply from Vagaro
Thank you for the great feedback! We're so glad you're enjoying the ease of use, customer service, and flexible features. We appreciate your support! 🙌✨
THE WORST CUSTOMER SERVICE
*EDIT Update *
Paul M called me regarding this review, I called back immediately and hung up after 5 mins since he didn't leave an extension. I emailed him and asked how to get a hold of him since he didn't leave an extension, he never replied. PERFECT EXAMPLE OF THEIR CUSTOMER SERVICE
We were previously using Schedulicity who got bought out by Vagaro. Nobody from onboarding, or anywhere online did it say anything about the payment processor not transferring over. Therefore we have lost over $400 in "no show" fees. When I told "Ian K" this via chat on Vagaro, he couldn't have cared less, not even an apology. Tried to blame me for not reading onboarding info, but then contradicted himself when he sent it, and it said payment info doesn't transfer over.
Their customer service is awful and the software is SO slow. I will be switching companies this week.
July 25, 2025
Unprompted review
Reply from Vagaro
Thank you for your feedback. We understand your concerns and take them seriously. This matter has been escalated, and our manager was able to connect with you to discuss your experience. They are currently working on a resolution with your account to ensure the issue is properly addressed. We appreciate your time and the opportunity to follow up.
Love it!
Its a great system for scheduling! It's like u have an assistant. Keeping u in track, doing ur reminders and easily customizable for any type of business! Works great our practice! Keeps information confidential which is important to us!
July 28, 2025
Reply from Vagaro
Thank you so much for the great feedback! We're thrilled that Vagaro feels like a virtual assistant for your practice. It's wonderful to know that the customization and confidentiality features are supporting your business needs. We appreciate you being part of Vagaro! 🙌📅💼
My experience with Vagaro has been…
My experience with Vagaro has been great so far! They have been very helpful when I had questions or needed direction. My clients have also said it's been easy to use.
July 26, 2025
Reply from Vagaro
Thank you so much for your kind words! We're thrilled to hear you've had a great experience and that both you and your clients find the platform easy to use. We're here to support you every step of the way! 🙌💼
Reply from Vagaro
Thank you! We're so glad you’re enjoying how easy the system is to use and that the text reminders are helping—it's great to hear they're making a difference! 💬✨
The best system we have used for our aesthetic clinic
we changed from another well known booking system 2 years ago to vagaro and its the best decision we made.
The team at Vagaro helped with the transition and continually help with any queries we may have. very happy with Vagaro
July 21, 2025
Reply from Vagaro
Thank you so much for the kind words! We're thrilled that switching to Vagaro was the right move for your aesthetic clinic. It’s great to know our team made the transition smooth and continues to support you—we’re proud to be part of your success!
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