VakantieVeilingen - Nederland Reviews 

64,172
TrustScore 4 out of 5

4.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 4 out of 5 stars

Fast order processing and delivery. I do not like that they exaggerate with the "real value of the product", when it is not even near the one they write (check it online before purchase), but still y... See more

Rated 4 out of 5 stars

1- The price of goods is a good help for people who want to pay less. 2- The variety of goods and services is good, although it has decreased recently. 3- Answering and solving customer problems is... See more

Rated 4 out of 5 stars

I am very pleased with this auction site, which I believe is one of the most well-known in the Netherlands. It is well organized, with genuine products in the auction that are exactly as described and... See more

Rated 5 out of 5 stars

So far really pleased! Won and received a lovely necklace which was sent with DHL ! Sadly they chose DPD to deliver some items and I've been receiving delivery updates for 3 days but no parcel 😞

Company details

  1. Animals & Pets

Information provided by various external sources

Bepaal zelf je prijs voor dierentuinen, pretparken, sauna’s, hotelovernachtingen, vakanties, gadgets en meer.


Contact info

4.0

Great

TrustScore 4 out of 5

64K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.0

All reviews

(64,172)

1,646 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

SUPER!

I have used it many times, reading the terms thoroughly. I am very happy with all the auctions.

July 1, 2023
Rated 5 out of 5 stars

Great website

Great website, easy bidding system. I only question if it's fair that there is a chance to overbid once auction is over (thats how I won last 2 items)

June 25, 2023
Rated 2 out of 5 stars
VakantieVeilingen - Nederland logo

Reply from VakantieVeilingen - Nederland

Annoying that you are not satisfied. We have a maximum delivery time of 5 business days, if the package has not been received by then I recommend you to contact our customer service!

Rated 5 out of 5 stars

Positive experience, but...

I would like to share my positive experience with you. So far, all of my orders have gone smoothly, and I am very satisfied with the service you provide. It's fantastic to be able to score fun and affordable deals through Vakantie Veilingen.

The communication during the ordering process has always been smooth and clear. The website is user-friendly and offers a wide range of interesting auctions and offers. It's great to see that I can regularly win unique experiences and products.

The only minor downside I would like to mention is that the shipping sometimes takes a bit longer than expected. While this is not always the case, faster delivery would enhance the experience even more.

Overall, I am highly satisfied with Vakantie Veilingen, and I will definitely continue to participate in auctions and take advantage of the offers. Thank you for the excellent service and the opportunity to obtain fantastic experiences and products.

June 25, 2023
Unprompted review
Rated 1 out of 5 stars

There will always be bots raising the…

There will always be bots raising the price. A site with no value

June 22, 2023
Unprompted review
VakantieVeilingen - Nederland logo

Reply from VakantieVeilingen - Nederland

Hii,

I see that you have been going through an unpleasant situation. I would therefore like to help you further. Would you like to send me an e-mail and briefly explain what exactly is going on? Then I will look for an appropriate solution. You can send the email to webcare@vakantieveilingen.nl

Gr Kim

Rated 1 out of 5 stars

Lost money!

Beginning of April 2023 I won some veiling. Today is mid June 2023 and I still haven’t got the goods. Contacted the customer service: they said that the money was transferred to my account long ago… I haven’t received any payment back and cannot get any solution from VakantieVeilingen. They only say that they know nothing!

June 15, 2023
Unprompted review
VakantieVeilingen - Nederland logo

Reply from VakantieVeilingen - Nederland

Hi Alex, I'm sorry to hear that. I will be glad to help you with a solution, can you send this mail to webcare@vakantieveilingen.nl.? Kind regards, Nadia

Rated 1 out of 5 stars

some “Wins” are wasted money

I have been satisfied with some gadgets I have bought but I also bought 2 hotel cheques recently and this is the biggest hoax there is. The deal was a free overnight stay if you have breakfast and one meal in the hotel, I bought two so I can take the family for a mini vacation somewhere nearby. When looking at the hotels, I selected one in a good location and with decently priced meals but when I looked it up on the booking website, the price was much higher. I contacted the provider and asked why the price is different as promised and they never replied. What a waste of money!

January 1, 2023
Unprompted review
Rated 5 out of 5 stars

This system is great

I think this system is great. Advice for others, there is a button that is to buy without bidding, sometimes the price is better than the final price of the auction! Otherwise fast shipping 3-4 days

May 26, 2023
Rated 1 out of 5 stars

Vakantie Veiling shouldn't get any…

Vakantie Veiling shouldn't get any star!
It’s terrible experience. I did auction. Then I want to cancel but thier system not allowed me to cancel. Then I paid everything around 100 Euro for it. Then I can’t log in to get what I paid because of there website blocked me. Then take a lot of time to reply and fixed it. Now I can log in there but It is too late then it’s expired. At the end I paid 100 Euro by I can't get anything. I felt thier website is scammed. It’s really unfair to me. I asked them to refund my money back BUT They informed to me is NO.
This's SCAMMER!!! Don't trust them!

May 4, 2023
Unprompted review
VakantieVeilingen - Nederland logo

Reply from VakantieVeilingen - Nederland

Dear Meena,

How annoying to hear that you had an unpleasant experience. Our apologies for this.

We would like to take a look with you. Could you send an e-mail to webcare@vakantieveilingen.nl?

We hope to hear from you in order to solve the problem together!

Kind regards,

Rick.

Rated 2 out of 5 stars

fake trap

Terms n conditions are crazy, they earn more than a customer could pay with normal online booking.. administration fee. In hotel booking you have to pay for breakfast n dinner (what if I want to eat outside!). Air tickets, to choose airport extra €50, to choose date of travel also extra 50€, airport hotels transportation is expensive and not included, i won bedding fake not original perfume for €1 only … horray!! But payed 12.50 in total, 5.50 admin fee, 6€ for delivery!! Be careful before bidding, read TC carfully

May 5, 2023
VakantieVeilingen - Nederland logo

Reply from VakantieVeilingen - Nederland

We charge these costs because there is a lot to do behind the scenes. Think about; passing on your reservations, keeping the website up-to-date, creating vouchers and so that customer service can help you with all your questions.

Hopefully we have informed you sufficiently with this.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look