Loch Shores Home Fragrance Reviews 

370
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

I’ve been ordering my scented wax from Loch Shores regularly for a while now, and they are hands-down my favorite. Every single delivery arrives quickly and safely. Their wax melts down perfectly, an... See more

Rated 5 out of 5 stars

Passion Fruit Martini melt from Valley Rose Candles. Another new favourite. Beautiful fruity scent when burning last night, but also when I came downstairs this morning & back in from work earlier I c... See more

Company replied

Rated 5 out of 5 stars

Fast becoming the only company I'll be using (once I've used up my old YC, Scentsy and Cozy). Don't be fooled by the reasonable price tag as valley rose wax compeats with these big expensive brand's... See more

Company replied

Rated 5 out of 5 stars

Absolutely love Valley Rose Candles products and their personal touch to everything. If like me you like super strong scents that last for days then you need to try Valley Rose. Can personally... See more

Company replied

Company details

  1. Candle Store
  2. Art Handcraft
  3. Gift Shop
  4. Home Goods Store

Written by the company

Welcome to Loch Shores Home Fragrance Born from a deep love for artisan craft and the breathtaking Scottish coastline, we’re Dave and Shelly—the husband-and-wife team behind Loch Shores Home Fragrance. We believe that your home should be your ultimate retreat, and we’re passionate about helping you transform every room into a cozy, comforting sanctuary through the power of evocative scent. What truly sets us apart is our absolute commitment to authentic, hands-on craftsmanship. We don't mass-produce, and we never outsource. Every single product you receive from us is 100% handmade in small batches right here in our workshop. From measuring and blending custom fragrance oils to carefully hand-pouring our wax, placing wicks, trimming, and labeling each jar, every single step of the process is done by our own four hands. This meticulous, slow-crafted approach ensures that every melt, candle, and diffuser meets our strict standards for quality, safety, and scent throw. We care deeply about what goes into your home, which is why we strictly use 100% eco-friendly, ethically sourced soy wax paired with premium, cruelty-free ingredients. Our custom wax blend is specifically formulated to burn cleaner for longer, delivering a room-filling aroma without any harsh toxins or paraffin soot. Whether you’re relaxing after a long day with our highly scented soy wax melts, creating an inviting atmosphere with a luxury hand-poured candle, or enjoying effortless, round-the-clock fragrance with our flame-free reed diffusers, you can trust that your home fragrance is clean, sustainable, and crafted with care. Looking for a regular delivery of seasonal scents? Join the Loch Shores VIP Clan! Our exclusive monthly wax melt box is lovingly curated and hand-packed by us, bringing fresh, limited-edition fragrances straight to your doorstep every month—giving you artisan, handcrafted home fragrances without the luxury markup. When you shop with Loch Shores, you aren't just buying a room scent; you're supporting a family-run small business dedicated to quality, passion, and personal connection. Thank you for inviting our handcrafted creations into your home. Explore our collection today and discover your new signature scent!


Contact info

4.8

Excellent

TrustScore 5 out of 5

370 reviews

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4.8

All reviews

(370)

21 reviews in the last 12 months

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Rated 5 out of 5 stars

I’ve been ordering my scented wax from …

I’ve been ordering my scented wax from Loch Shores regularly for a while now, and they are hands-down my favorite. Every single delivery arrives quickly and safely. Their wax melts down perfectly, and the scents are incredible. If you are looking for reliable service and high-quality, long-lasting fragrances, this is the place to shop.

August 29, 2026
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Rated 5 out of 5 stars

Very impressed with my first order

Very impressed with my first order, I picked four foodie types and all 4 were beautiful, great throw and authentic scent that smelt exactly like the description, will definitely be buying more.

July 29, 2026
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Reply from Loch Shores Home Fragrance

Thank you so much, so glad you are enjoying the Melts.

Rated 5 out of 5 stars

Lovely scents

Lovely scents. Arrived very quickly. Great products.

April 30, 2026
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Reply from Loch Shores Home Fragrance

Thank you for the kind words, Glad you are enjoying the products. X

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Rated 5 out of 5 stars

This is a lovely family business…

This is a lovely family business offering fantastic customer service. Very friendly and extremely helpful. The products are of the finest quality with lovely, long lasting fragrances. They make the whole ordering process simple, from selecting your products to delivery at your door. First class all round experience. The only difficulty you'll have is deciding which of the huge range of lovely items you will order.

April 7, 2026
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Reply from Loch Shores Home Fragrance

Thank you so so much. Such lovely words x

Rated 5 out of 5 stars

Great job all round

Very strong smell, quick delivery, kind and helpful customer service

March 3, 2026
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Reply from Loch Shores Home Fragrance

Thank you for the lovely words x

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Rated 5 out of 5 stars

Scents for the sunshine!

So many new scents being added and they are all perfect to lift your mood as much as seeing the sun start to make an appearance

February 21, 2026
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Reply from Loch Shores Home Fragrance

Thank you for the feedback, that was lovely 😻

Rated 5 out of 5 stars

Brilliant service

Brilliant service, love all my wax melts. Don’t hesitate to buy from this fabulous company x

December 14, 2025
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Reply from Loch Shores Home Fragrance

Thank you so so much. That's lovely x

Rated 5 out of 5 stars

Highly recommend

Fabulous wax melts with scents that last far longer than any others I have used.

December 20, 2025
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Reply from Loch Shores Home Fragrance

Thanks so much for the lovely review x

Rated 5 out of 5 stars

Ordered quite a few times now

Ordered quite a few times now
Wax melts smell amazing and so do the soap sponges.
Great customer service.
The lives make me laugh ..lovely couple 🥰

November 18, 2025
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Reply from Loch Shores Home Fragrance

Thank you so much Susan, we really need to do more lives. Glad we brighten your day. X

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Rated 5 out of 5 stars

Halloween box

Gorgeous Halloween box…like opening a present to yourself!
Loving the pumpkin fragrances and Cashmere Oudh.
Quick communication and attentive service as usual from the wonderful Highland Rose Melts!
At a time when everything is increasing in price this company remain such good value for money and with a range of beautiful products and fragrances!

September 22, 2025
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Reply from Loch Shores Home Fragrance

Thank you so much for the lovely review x

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Rated 2 out of 5 stars

Scent wasn’t strong enough for me and…

Scent wasn’t strong enough for me and only lasted a few hours. Packaging was beautiful though x

September 4, 2025
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Reply from Loch Shores Home Fragrance

Wow!! You ordered some of our strong scents too! That's a shame that they wasn't strong enough for you. We are all different when it comes to smells. Thank you for your feedback through.
Dave

Rated 5 out of 5 stars

Never Disappoints

Once again Highland Rose Melts have delivered with the sub box. From start to finish buying is easy the hardest part is waiting for your delivery to arrive so that you can smell the gorgeous scents. A lovely company and a lovely couple run this family business. You won’t be disappointed

July 20, 2025
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Reply from Loch Shores Home Fragrance

Thank you so so much x

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