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Valoris Energy Reviews 7

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TrustScore 4 out of 5

4.0

Electric Utility Company
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Company details

  1. Electric Utility Company

Written by the company

Valoris Energy is committed to delivering reliable and sustainable electricity solutions tailored to your business needs. As a trusted energy provider, we focus on simplifying energy management while helping you optimize your usage for maximum efficiency and cost savings.

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4.0

Great

TrustScore 4 out of 5

7 reviews

5-star
4-star
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1-star

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Switched to Valoris Energy about 18 months ago and haven't looked back

Switched to Valoris Energy about 18 months ago after a recommendation from a neighbour, and it's one of the best decisions we've made. Their rates are genuinely competitive — we've noticed a real difference in our bills — and any time we've had a question, their customer service team has been responsive and helpful.

No hidden fees, no nasty surprises. Would absolutely recommend them to anyone looking to make a change.

November 7, 2025
Unprompted review
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Rated 1 out of 5 stars

Caution Required

Caution Required when dealing with Valoris Energy. They are a white labelled supplier, and at present aren't registered as a Energy supplier with OFGEM and aren't part of a TPI ADR scheme and dont have a copy of the complaints procedure on the website. This could mean understanding how to raise a complaint difficult.

I have left this review after receiving cold calls to numbers which was are TPS registered and believe to be data stolen from a supplier (as our number and the site asked was only ever provided together to a different organisations to arrange a meter connection).

The 5* review left has been left by someone with the same name as made the cold call to me (could be coincidence though).

July 9, 2025
Unprompted review
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Reply from Valoris Energy

At Valoris Energy, we stand by our commitment to transparency and ethical service within the energy industry.
We've noted that Mr. Paul Askew has made similar remarks against us as also against other industry players, in various forums. We consider the remarks targeting us are untrue and defamatory, and are currently contemplating legal proceedings to rectify this situation.
While we welcome constructive feedback, we cannot condone or ignore attempts to manipulate public perception for personal or commercial gain.
Valoris Energy remains committed to its mission of delivering reliable, transparent, and forward-thinking energy solutions. We will not be deterred by smear tactics or misleading narratives.

Rated 5 out of 5 stars

The rates are excellent

The rates are excellent, and the customer service is outstanding. It is truly refreshing to experience such a high level of service from a supplier. I will certainly recommend this to others.

March 4, 2025
Unprompted review
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Reply from Valoris Energy

Dear Customer,

We appreciate you taking the time to share your experience with us. It is our priority to deliver exceptional customer service, and we are pleased to have met your expectations.

Regards,
Feedback Team
Valoris Energy

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