Valto Reviews 

Valto have been providing our IT support for three years, and we have been very happy with the service they provide. Their support desk is responsive and helpful, dealing with queries promptly. Our account manager, Lee, also schedules regular catch-ups to keep us informed about Microsoft updates, review our current products and share advice on how we can work smarter and get the most out of our technology. It's reassuring to know we have a knowledgeable and proactive team supporting our IT needs.

A great company to work with. They have supported us on numerous projects, from straightforward dashboard assistance to complex end-to-end solutions using the Microsoft stack. Their technical expertise and depth of knowledge are excellent, and the team is approachable, collaborative and a pleasure to work with. I would highly recommend them.

quick response when you have an issue and quickly resolve it

Great service and expertise from the team we have worked with. Seamless integration of services with speedy response times. Can definitely recommend to anyone requiring O365 and Cyber support and implementations. Very happy, long-standing customer.

Valto is truly a trusted partner, they are highly skilled, professional, provide enterprise level consultancy and support that goes above and beyond expectations.

Their care and pro-activeness stands them out above all our partners, would highly recommend to anyone!

Valto are professional, knowledgeable and always responsive when I need assistance. I am always very impressed with the support they provide and they have always managed to fix any issues that I come across.
They take the time to understand the issue, explain things clearly and will resolve problems quickly and efficiently. Their friendly and approachable attitude makes it easy to contact them whenever I need help, even if you think it's a 'stupid question'

Francis made the process very easy for me. he was here to help every step of the way. He couldn't do enough to help.

Very reactive to our business needs. Helpful advice about how our IT support can be improved with integrated apps.

Having worked in the IT industry for over 25 years as a value-added reseller, I have traditionally relied on my own technical expertise and experience to deliver solutions and resolve issues for customers. In 2021, I was introduced to Valto Limited and shortly afterwards became a customer myself.

What immediately stood out about Valto was the depth of knowledge, professionalism and breadth of expertise available across the organisation. Unlike many suppliers who focus on selling products, Valto takes the time to understand business challenges and works collaboratively to deliver practical, well-considered solutions.

Throughout our relationship, I have consistently found the team to be knowledgeable, responsive and committed to achieving the right outcome. Whether dealing with Microsoft 365, Azure, Virtual Machines or security, their technical capability is exceptional and backed by excellent customer service.

One of Valto's greatest strengths is the depth of their team. There is always access to specialists who genuinely understand the technology and can provide clear, pragmatic advice. This gives customers confidence that they are working with a partner who can support both day-to-day operations and longer-term strategic objectives.

In an industry where expertise and trust are paramount, Valto has repeatedly demonstrated both. I would have no hesitation in recommending Valto Limited to any organisation looking for a highly professional, technically capable, and customer-focused IT partner.

Jonathan was fantastic, he managed to transfer a boat load of domain names which had been registered with many different registrars to a single one in no time at all!

Having worked with a number of Microsoft partners over the years, I can genuinely say that, in my opinion, Valto are the best in the business. The breadth of Microsoft's ecosystem means it's incredibly difficult to find a partner with the expertise to support such a wide range of technologies, but Valto have consistently proven to be that one-stop shop for us.

Over the years Krysalis has worked with them on a variety of projects, each requiring different specialist skills. Dave and Danny demonstrated exceptional expertise in helping me design and build a powerful Dynamics 365 model-driven application. Leigh W recently delivered an excellent Azure Virtual Desktop environment, expertly project managed by Kerina, while the team has also supported us with security hardening across our Microsoft environment. Support tickets when required from Sion W have been consistently outstanding, providing responsive, knowledgeable assistance whenever we've needed it.

The list could go on because we've completed many successful projects with Valto over the years, I know I have also left many names out (as they are a well stocked team!) I can say that every experience has been characterised by professionalism, technical excellence and a genuine commitment to achieving the right outcome. I particularly value the quarterly check-ins with Sion, which provide reassurance that our environment remains in good shape, along with the confidence that expert support is always available when we need it.

Personally for me I like to learn and understand any new technologies I am deploying and Valto are always friendly and patient in supporting my personal learning goals and they are transparent about the work they complete.

I have no hesitation in recommending Valto to any organisation looking for a knowledgeable, reliable and highly capable Microsoft partner.

Excellent Power Platform partner for our CRM overhaul
As a recruitment agency, our old processes were held together by spreadsheets and a few disconnected systems that never quite worked together. Valto's Power Platform team rebuilt this properly for us.
They delivered a model driven Power Apps solution as our new internal CRM and project management system, a Power Pages portal for client facing interactions, a Fabric reporting layer giving us proper visibility across the business, and Copilot agents to support our consultants day to day.
The impact has been significant. We've seen around a 20% efficiency gain across our team, saved thousands in licensing costs by consolidating old systems, and our ways of working are far more streamlined than before.
Great communication throughout, clearly understood our business, and delivered a solution that's already paid for itself many times over. Highly recommend Valto to any business looking to modernise their systems on the Power Platform.

Pre-sales: From the outset, it was clear we were dealing with specialists rather than generalists. Rob led the initial conversations and took the time to properly understand the complexity of our multi-geo environment before proposing anything. Rather than a one-size-fits-all pitch, we got a considered assessment of the specific risks and challenges a cross-geography migration would involve — data residency, licensing implications, and the sequencing of workloads across regions. That early diligence gave us real confidence we were talking to a team who understood the problem, not just the sales opportunity.
Scoping: The scoping phase was thorough in a way that paid dividends throughout the rest of the project. Rob and Will worked together to map out every dependency across our tenants — identity, mail flow, Teams, SharePoint, Power Platform assets, and the various integrations tying it all together. Nothing felt like it was left to chance; edge cases and geo-specific quirks were identified and planned for well before migration weekend, which meant there were very few surprises later on.
Delivery: This is where the project really stood out. Will was hands-on throughout execution, managing the technical migration with precision and keeping communication clear at every stage — before, during, and after each cutover window. Rob remained closely involved too, making sure the project stayed aligned to the original plan and that any issues were resolved quickly and calmly. Migrating across multiple geographies simultaneously is inherently high-risk, and the professionalism both of them brought to managing that risk was outstanding.
Overall, this was one of the smoothest, best-run migrations we've been part of. Rob and Will were pivotal to its success, and the wider team's combination of pre-sales rigour, meticulous scoping, and confident delivery is exactly what you want for a project of this complexity. Highly recommended.

Valto supported us on a complex Microsoft 365 tenant migration following a merger. The project ultimately achieved its core objective, with both organisations successfully consolidated onto a single tenant and a more standardised and secure operating environment.

However, delivery quality was inconsistent across several critical workstreams. Significant post‑migration remediation was required, including manual reconstruction of permissions, device rebuilds, and additional validation work to restore business confidence. The migration also exposed gaps in planning, validation, and testing of real business scenarios, particularly around external access and data integrity assurance.

While Valto demonstrated strong Microsoft credentials and provided a viable technical solution, the overall experience highlighted the importance of stronger execution discipline, clearer communication, and more robust validation in complex, business‑critical migrations.

From the start of the migration to Office 365 project through to completion, the Valto staff were helpful, informative and efficient. They all clearly had a very good understanding of Office 365 and its supporting products. Technical issues along the way were resolved with a high degree of competence and I would recommend them to anyone who is considering using their services.

The company I work for made the decision to use Valto's services to provide a security audit of our Office 365 environment. Initially, Valto's response was quick and discussing the requirements for the audit couldn't have been simpler.

The audit conducted was clear, comprehensive and really reflected the deep level of knowledge the team has in this field. In comparison to the low price we paid, we feel that our money was well spent.

Valto also provide post-audit remediation support and training that we are looking to use as we were so impressed with the audit report. Overall, I can fully recommend this company and the service they provide.

The staff at Valto were able to provide us with a bespoke service that took on board all of our nuances in a flexible and friendly manner. We really enjoyed working with the team and felt we were given the right level of attention to detail. I would recommend this company and wish to add a special thanks to Dougie and the team for all their hard work!

We have been working with Valto for a couple of years and they are fantastic - very highly recommended!

We have had the pleasure of working with Valto in delivery our Teams project, everything from IM to Calls. They have provided some much needed training to the internal teams, which was embraced very easily and quickly. We would recommend Valto for their project management and expertise.

I've worked with Valto for a couple of years now and they are a really dedicated, agile and forward thinking team. The knowledge in their business has helped me overcome each problem i've taken to them. Their support service is super responsive too, which is what we need as our business grows.