Since our last communication no payment received
Since our last communication, I have not receive any payment. Please assist.
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Since our last communication, I have not receive any payment. Please assist.
After my written request for a refund, I received a response from Brenda very quickly. I was promised that the refund would be made within 7-10 days. If that is indeed the case, kudos to Brenda for helping me.
Cancellation was very quick and supportive, Emerald was quick to respond and efficient. Greatly appreciated
Already chatt with Customer service. Apply for 6,99 and cut for much more.They promis to return money of of my stupid sign up.
Will see
a new experience but i was not fully satisfied because you were not totally clear
I've been using this shopping platform for 1.5 months now. I've found items here that I couldn't find anywhere else, or that were much more expensive elsewhere
The company incorrectly debited money from my account. After contacting customer service, they offered to refund my money within 5 to 7 business days of me posting this review. Otherwise, I will take legal action to report them for fraud.Kenny está ayudando a resolver el problema
Signing up to this was very misleading as I was on another site making a purchase. Emily has very kindly assisted me in sorting the problem out. Thank you.
Update 16/2/2026: Didn't see any money back till today.
I received assistance from Eugene regarding charges I didn’t recognise. The case is being handled and I’m now waiting for the refund to be processed. I will update the rating of the review based on receiving the money back or not.
Until now I didn't get any feedback about returning my money
You are liars and scammers, forcing us to write false reviews under the pretense that you will be refunding the monies deducted from bank accounts our authorisation nor approval. You are horrible Emerald Team.
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