Valuesurprise Reviews 96

TrustScore 4 out of 5

3.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more


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3.9

Great

TrustScore 4 out of 5

96 reviews

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Rated 5 out of 5 stars

Mrs Tus Andrea

After my written request for a refund, I received a response from Brenda very quickly. I was promised that the refund would be made within 7-10 days. If that is indeed the case, kudos to Brenda for helping me.

April 7, 2026
Unprompted review
Rated 1 out of 5 stars

Possible cheating

Already chatt with Customer service. Apply for 6,99 and cut for much more.They promis to return money of of my stupid sign up.
Will see

March 29, 2026
Unprompted review
Rated 5 out of 5 stars

The company incorrectly debited money from my account

The company incorrectly debited money from my account. After contacting customer service, they offered to refund my money within 5 to 7 business days of me posting this review. Otherwise, I will take legal action to report them for fraud.Kenny está ayudando a resolver el problema

February 10, 2026
Unprompted review
Rated 1 out of 5 stars

I received assistance from Eugene…

Update 16/2/2026: Didn't see any money back till today.

I received assistance from Eugene regarding charges I didn’t recognise. The case is being handled and I’m now waiting for the refund to be processed. I will update the rating of the review based on receiving the money back or not.

January 31, 2026
Unprompted review
Rated 1 out of 5 stars

Thank you Emerald Team

You are liars and scammers, forcing us to write false reviews under the pretense that you will be refunding the monies deducted from bank accounts our authorisation nor approval. You are horrible Emerald Team.

January 26, 2026
Unprompted review
Show reviews in all languages. (96 reviews)

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