Valunoq Reviews 

1
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TrustScore 3 out of 5

3.2

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3.2

Average

TrustScore 3 out of 5

1 review

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3.2

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Rated 1 out of 5 stars

I ordered a jewellery box that was…

I ordered a jewellery box that was shaped like a ball. The levels were to open up and jewellery was to be placed inside. The first thing that went wrong was it took seven weeks to receive it. When I received the item, it was the cheapest looking thing I have ever seen. It didn’t open and close properly. There was no felt lining inside for the jewelry. The outside was poorly painted and had chips of paint on it. I tried to return it for a full refund,but they would only accept it if it was returned to China, even though the address on the package was in Mississauga Ontario, which is very close to me. I asked if I could return it there and they said no. Initially, they said I could keep it and they would refund me 5% of the price, the item cost around $69 Canadian and there was an eight dollar shipping charge on top of that. I said no I would like to return it and finally they adjusted the price to 22% and I could keep it. Rather than going through the hassle of sending it back to China I accepted the 22%. This item will be going in the garbage. I would be too embarrassed to give it to anyone or keep it for myself. If I could give them zero stars, I would. I will see if I do get the 22% refund. Still waiting.

September 2, 2026
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