Good quality, good price (far away from the terrible price of Reece), good service, even if no delivery forecast is given at order moment (why?). At order confirmation they said "Monday", post office... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
As always, the cheapest, wide range and usually delivered within 2 days. Buy from these guys with confidence.
Company replied
Always a pleasure doing business with this company... Good quality products at fair prices. Website is easy to use and navigate, with detailed and accurate product information. Staff have been very he... See more
Company replied
Navigating the website was easy and intuitive, as was finding the correct part and ordering. Communication was great, and postage was quick and reasonably priced. Can't fault this transaction. Than... See more
Company replied
Company details
- Irrigation Equipment Supplier
- Hose Supplier
- Plumbing Supply Store
- Valves and Actuators Wholesaler
- Water Filter Supplier
- Water Works Equipment Supplier
Written by the company
Our Office is Coming Soon. Visit our website for all Shopping Inquiries. OUR GOAL: TO BRING SUPERIOR QUALITY AT WAREHOUSE PRICES, NATION WIDE. Our products are carefully selected from manufacturing partners around the world, including New Zealand, China, Italy, the USA and even right here in Australia. Built from a background in plumbing and farming, VWA understand the importance of quality. We know by extending the life of our products through research and development, in the end it will save our customers time and money. Created with over 30 years experience in the valve & fittings industry, we are dedicated to supplying an extensive range of high quality irrigation and plumbing fittings at at cost effective prices.
Contact info
9 David Street, Richmond , 3121, VIC, Australia
- (03) 9421 0042
- info@valvewarehouseaustralia.com.au
- valvewarehouseaustralia.com.au
4.8
Excellent
138 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The products were what we were after…
The products were what we were after and came sooner than the estimated date .
April 17, 2021
The incorrect items were shipped to us.
The incorrect items were shipped to us.
I rang to alert to the problem. I was informed that the correct items would be sent. It took some time to respond to the resending of the correct items.
April 17, 2021
Reply from Valve Warehouse Australia
Dear Ian,
We are sorry to hear about your unwanted experience while shopping with us.
We would like to take this opportunity to improve our team, and of course, want to make sure you have received the correct items.
Generally, we always let our customer to keep the wrong parts and send the new parts without any additional cost. With the commitment to provide our customers the best service, Express Delivery is our only Delivery method.
Thanks Ian for the feedback and please let us know if you need anything else at all.
Kindest,
VWA Team.
Prompt and well priced 👍
April 16, 2021
Great service
April 16, 2021
I rang your number to clarify a couple…
I rang your number to clarify a couple of issues frieght and discount for quantities and it went to a message so I hung up to obtain product from another source and before I got started the phone rang and a chap asked me if I had any questions for Valve Warehouse.He was very professional answering not only my questions but giving a estimated date for delivery.
Excellent service and good product very happy!
April 16, 2021
Excellent customer service and follow…
Excellent customer service and follow up from Morgan. Went above and beyond to find the particular item needed.
April 13, 2021
Received valves ordered in quick time
Received valves ordered in quick time, in brand new condition. Communication from seller 100%. Would recommend.
April 11, 2021
quick reasonable prices
April 11, 2021
Good range, hassle free delivery
April 11, 2021
Delivery was quick
Delivery was quick, super product and service, very happy, I recommend highly.
Howard
April 10, 2021
excellent service
April 3, 2021
Good Product & Price
April 2, 2021
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.