VampireFreaks Reviews 2,505

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 605 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting that items are well-made, durable, and exactly as described. Many people are delighted with their purchases, finding the clothing comfortable, stylish, and often exceeding expectations, with some receiving numerous compliments. The ordering process is frequently highlighted as smooth, and the delivery service is consistently fast, with items arriving quickly and well-packaged. Reviewers also appreciate the company's website for its cool design, unique selection, and regular updates, making it a go-to for alternative fashion and accessories. However, some customers experienced minor issues such as a zipper breaking on a new item or discrepancies with sizing, particularly for certain brands or body types. A few people also mentioned a desire for more options in wide-width shoes and suggested improvements like longer chains for certain bags.

What people talk about most

Product

Reviewers mention positive feedback about product quality, with many customers expressing satisfaction with... See more

Quality

Users consistently express satisfaction with the quality of products, describing items as well-made, durable,... See more

Order

Consumers find order experiences to be overwhelmingly positive, with many praising the speed and care taken... See more

Delivery service

Clients share positive opinions on delivery service, frequently highlighting fast and straightforward... See more

Website

Customers had positive experiences with the website, with many expressing their love for the site and its... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This is my first order through VampireFreaks. I ordered the mystery bag and it did not disappoint. I loved all the pieces included and have already sported the attire the wild (with lots of complime... See more

Rated 5 out of 5 stars

The quality of the clothing is topnotch. I ordered about 12 items for my son including a blanket. He loved everything. A couple things need exchanged for different sizes but no worries since I’ve hear... See more

Rated 5 out of 5 stars

Very happy with my purchase, VF always keeps me updated on my orders and in a timely fashion. Received my item quickly and in perfect condition. It’s super cute and fits great. Love the high quality o... See more

Rated 5 out of 5 stars

My Alice in Wonderland throw and t-shirt are FREAKING AWESOME! This my 3 t-shirt from VampireFreaks and absolutely LOVE all 3. My new throw fits perfectly in my Alice in Wonderland room. Thanks for E... See more


Company details

  1. Clothing Store

Written by the company

Gothic clothing, emo clothes and punk goth rock apparel. Tripp Pants, Killstar Dresses and clothing for men and women.


Contact info

4.9

Excellent

TrustScore 5 out of 5

3K reviews

5-star
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1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 5 out of 5 stars

Love them<3

Great selection of quality products and nice little extras sent too. If it wasn't for American shipping (live in the UK), I'd buy from here loads more

March 27, 2026
Unprompted review
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Rated 3 out of 5 stars

Read the fine print (That isn't there)

**Update 4/9/26**
After initial poor reviews, Vampire Freaks decided to practice good customer service standards and refunded our order. Originally a 1 star bumped up t 3 star for doing the right thing.

Ordered a couple of mystery bags, one for my wife and one for myself. We ordered 1 male and 1 female. When they arrived all my wife's items were male, there was apparently a mixup. When I contacted the company and explained my issue they REFUSED to exchange the items. I'm not asking for a refund, and Hell they can charge me for shipping, but to refuse a simple exchange of goods is an unacceptable business practice. I would steer clear from them.

March 29, 2026
Unprompted review
VampireFreaks logo

Reply from VampireFreaks

Hey James, so sorry to hear about this! Looks like you did order two male mystery bags, we normally don't provide exchanges on mystery items due to the 'mystery' nature of the product but we will reach out to you and make this right for youw!

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Rated 5 out of 5 stars

Perfect as always.

The company delivered my order as promised. Their merchandise is high quality as always. I can also always find some of my favorite brands on their website. I also find some new favorites as well. I am very glad that I shop at their store.

March 10, 2026
Unprompted review
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Rated 5 out of 5 stars

Consistently Great Quality and Service

I’ve been ordering from this company regularly for the past five months, and my experience has been consistently positive. The quality of their products is excellent, and everything I’ve received has met my expectations.

Their customer service is responsive and helpful, and orders are processed and delivered quickly, which I really appreciate.

A nice added touch is the little extras they include—it makes each order feel a bit more personal. Overall, a reliable company with great products and service. I would definitely recommend them.

March 23, 2026
Unprompted review
Rated 5 out of 5 stars

amazing product

amazing product. fast shipping. the design is definitely what i’ve been looking for, for a water bottle. even the packaging looked pretty dope!

March 7, 2026
Unprompted review
Rated 5 out of 5 stars

Going back for more!

This was my first order from Vampire Freaks and I am very impressed with the quality of the products. The clothes are well made and the graphics are 10/10. I highly recommend them.

March 26, 2026
Unprompted review
Rated 5 out of 5 stars

Amazing products

Amazing products, easy to track, went above to ensure I knew every step of the delivery process. I never had to guess where my order was :) wonderful quality!

March 3, 2026
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Rated 5 out of 5 stars

Fun spooky surprises!

On a whim, I went to the website to choose a couple of tees and/or hoodies for myself. I couldn't choose my favorites, so I ordered the mystery hoodie and tee bag. I love everything I got! I wore everything within the same week and even got a compliment from an older lady on the Lycanthrope hoodie. The quality of the materials and prints are awesome. I already ordered more.

March 2, 2026
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Rated 5 out of 5 stars

Simply perfect

It shipped fast and it fit perfectly and the quality is amazing I love this product and definitely will shop here again definitely recommend buying this

March 11, 2026
Unprompted review

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