the professional and highly experienced girl who attended to me ! she made my experience seamless , quick and so easy . i was worried cos it was my first time , but her professionalism was exciting.... See more
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Everything can be done online and there is no need to go into the branch, which is very convenient. Used e-transfer to buy crypto and it was a quick and smooth transaction. Just a note, the rates are... See more
I don't know much of anything about buying Bitcoin, but just approaching these folks, they walked me through the process from start to finish!
Company replied
Denise, my Customer Service Rep, is exceptionally helpful, knowledgeable & attentive. She makes everything so easy!! Vancouver Bitcoin is a highly trustworthy company that provides brilliant serv... See more
Company replied
Company details
Written by the company
Vancouver Bitcoin is a non-custodial cryptocurrency exchange providing secure in-person digital asset transactions at our physical stores in British Columbia and Alberta, and remote transactions for customers across Canada. We help customers buy and sell major cryptocurrencies using cash or bank payment methods, with all transactions completed instantly and without custodial account holding. We are a registered Money Services Business (MSB Registration No. M19471813) and operate in full compliance with Canadian regulations. Our team provides clear pricing at the time of each transaction along with in-person customer support. For assistance, contact us at hello@vancouverbitcoin.com or 604-559-9499.
Contact info
1807 Burrard St #202, Vancouver, BC, V6J 1H9, Vancouver, Canada
- 604-559-9499
- hello@vancouverbitcoin.com
- vancouverbitcoin.com
You should know
4.7
Excellent
29 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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the professional and highly experienced…
the professional and highly experienced girl who attended to me ! she made my experience seamless , quick and so easy . i was worried cos it was my first time , but her professionalism was exciting. am grateful to her and vancouver bitcoin .
sorry can’t remember her name , i was in around 11:45 am tuesday . her manager maybe was pretty helpful and kind .
in all great business experience guaranteed …
July 7, 2026
Unprompted review
Reply from Vancouver Bitcoin
Hi, thank you for the review. We're glad you had a helpful experience with our team. We appreciate your kind words and are grateful you took the time to share your feedback.
Everything goes well!
June 2, 2026
Unprompted review
I have used the Calgary location…
I have used the Calgary location several times. Brad is very knowledgeable and provides excellent service. Very professional. Excellent support for handling cryptocurrency
May 21, 2026
Unprompted review
Excellent service very informative and…
Excellent service very informative and professional
I highly recommend this location for all of your crypto transactions!
May 20, 2026
Unprompted review
Denise is a star
Denise is a star! She solved a problem I had been having for 6 years in 10 minutes. Outstanding!
April 24, 2026
Unprompted review
First time doing this bitcoin thing
First time doing this bitcoin thing. The lovely lady was really nice and helped me a lot
March 13, 2026
Unprompted review
Very friendly and professional service
March 12, 2026
Unprompted review
Staff is very knowledgeable and…
Staff is very knowledgeable and friendly I highly recommend using Vancouver Bitcoin
March 4, 2026
Unprompted review
One of the better places
Everything can be done online and there is no need to go into the branch, which is very convenient. Used e-transfer to buy crypto and it was a quick and smooth transaction. Just a note, the rates are converted to USD.
February 2, 2026
Unprompted review
Reply from Vancouver Bitcoin
Hi Cristian, thank you for the review. We’re glad you had an excellent experience with our Vancouver team.
We appreciate your recommendation and your support of Vancouver Bitcoin.
Reply from Vancouver Bitcoin
Hi Kris, thank you for the review. We’re glad you continue to have excellent experiences with our Vancouver team.
We appreciate your continued support and look forward to helping you again.
Always timely
Always timely, knowledgeable, and professional. Highly recommended!
January 24, 2026
Unprompted review
Reply from Vancouver Bitcoin
Hi Tione, thank you for the great review. We’re glad you’ve consistently found our Vancouver team timely, knowledgeable, and professional.
We appreciate your recommendation and your continued support of Vancouver Bitcoin.
Exceptional Service!
Denise, my Customer Service Rep, is exceptionally helpful, knowledgeable & attentive. She makes everything so easy!!
Vancouver Bitcoin is a highly trustworthy company that provides brilliant service with grace, speed & accuracy.
I highly recommend!!
January 15, 2026
Unprompted review
Reply from Vancouver Bitcoin
Hi Marisa, thank you for the thoughtful review. We’re so glad Denise provided such attentive and knowledgeable support and helped make the process feel easy and comfortable.
Our Vancouver team works hard to provide reliable, professional service for anyone buying or selling cryptocurrency, and we truly appreciate your trust and recommendation.
Hjghly recomend Vancouver Bitcoin
This was my first time selling Crypto OTC vs on an exchange. I would highly recomend using this buisness to sell or buy crypto. Very good experience.
January 7, 2026
Unprompted review
Reply from Vancouver Bitcoin
Hi Scott, thanks for the review. We’re glad your first OTC crypto experience with our Vancouver team was a positive one and that the process felt straightforward.
We appreciate your recommendation and your support.
Best rates in town
Always professional, fast and trusted service. At the best rates in town!
Long time Customer
January 3, 2026
Unprompted review
Reply from Vancouver Bitcoin
Hi Jim, thanks for the great review and for being a long-time customer. We’re glad you’ve consistently found the Vancouver team professional, efficient, and reliable.
We appreciate your trust and continued support.
I don't know much of anything about…
I don't know much of anything about buying Bitcoin, but just approaching these folks, they walked me through the process from start to finish!
December 19, 2025
Unprompted review
Reply from Vancouver Bitcoin
Hi, thanks for the review. We’re glad our Vancouver team could walk you through the process and make buying Bitcoin feel easier from start to finish.
Best place to buy and sell crypto.
Best place to buy and sell crypto..
friendly service and very fast settlement.
Highly Recommend.
December 16, 2025
Unprompted review
Reply from Vancouver Bitcoin
Thanks for the kind review. Glad to hear you were happy with the service and speedy settlement. Your recommendation means a lot to us.
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