Vanity Studios Reviews 2,154

I booked a photoshoot for my friend's birthday and the service from start to finish was a 10/10 experience. All the staff were very personal yet professional. Upon arrival we were offered complimentary drinks and how the day would pan out was explained in detail. Our photographer Matteo was just excellent!

A great family fun day out. Lovely, helpful staff on arrival. Appointment on time.
Bernando the photographer listened to our input and took many great shots.
Hair make up fab.
Anjie was friendly when advising when it came to purchasing. Thank you!

My daughter Jayne and I was given our photo shoot as a gift.

We arrived early and was able to leave our cases and belongings behind the bar area which was great we could then go exploring Old Strret.

We came back 15 mins before our booking time and was greeted with a welcome drink lots to choose from I had Bubbly and my daughter a soft drink.

The atmosphere around us was very bubbly like my prosecco.

I had my make up done which was a 1st for me to have make up done professionally I was made to feel comfortable and at ease and very pampered .
Make up was gorgeous.

Then onto hair very relaxing I was able to close my eyes and not worry about a thing
Hair was amazing

Then mini manicure Red Nail varnish to match my dress.

My Jayne had 2 lovely French braided platts and asked for light make up.

The preparation was a lovely experience and the whole team that do this are very thoughtful, lovely and kind.

Then the photo shoot again made to feel at ease straight away and the photo shot was filled with smiles, fun and laughter and we was not rushed. (We were in good hands)

Then it was time to look at our photos they looked very impressive, very professional.
It was definitely a wow factor moment.

Jayne and I had a great time at Vanity Studios and would definitely recommend them 100%

All the staff are amazing.

I had a great afternoon with my friend. We arrived and were given a warm welcome and refreshments immediately. We had our nails painted (no manicure, just paint), make-up and hair done. The hairdresser and make up artists were friendly and did a beautiful job. We then had our photos taken in a variety of outfits and poses, before picking our shots. The whole experience was about 4.5 hours. The packages aren't cheap but the experience was very good.

Good hospitatility. Make up and hair was great, thanks for doing nails too. Photography was great too, the whole family had fun! And photos will be cherished! Got family photos and some individual professional ones too. Felt ever so slightly rushed only as the session was delayed by around an hour and so finished later than expected.

Fabulous day at Vanity, had the make up & hair experience prior to photo shoot and the results blew me away- I absolutely loved how I looked afterwards! Lovely day out for my Mum, myself and children to have special moments captured to treasure forever! Thanks so much!

Getting my headshots and model shoot done with Vanity Studios was honestly one of the best decisions I’ve made. From the moment I arrived, I was welcomed so warmly (and even offered a lovely drink!), which instantly put me at ease.

The hair and makeup were done beautifully, and the photographer was incredible, guiding me throughout the entire shoot, helping me with poses, and making sure I looked my best in every shot. The whole experience felt relaxed, professional, and genuinely enjoyable.

At the end, we went through all the photos together, and choosing which ones to keep was by far the hardest part because I loved them all!

I would highly recommend Vanity Studios to anyone, whether you’re after a few simple headshots or a full photoshoot. They truly deliver an amazing experience from start to finish.

Do not be fooled by the rating.

This business is built on a model that works in their favour at every step. They approach you at a kiosk, make the experience sound simple and exciting, and take your money before you have any idea what you are actually committing to. The real terms only emerge after you have paid, at which point they have all the leverage and you have none.

In my case I paid £60 for a promotional voucher at the kiosk and a further £150 as a reservation deposit during booking, totalling £210. I never received the service. Not because I simply did not show up, but because the booking process itself broke down through their own miscommunication, an unreceived confirmation email, a last minute rescheduling to a different location I was not properly notified about, and shifting terms that made me lose confidence in the business entirely.

Despite never receiving the service, they have used every possible reason to avoid returning my money. Their position changed multiple times throughout our correspondence. They retracted a written confirmation that my deposit was fully refundable. They introduced new conditions after the fact. And when I raised a formal complaint citing UK consumer law, they ignored it entirely.

What made this particularly frustrating is that they are not incompetent. They are deliberate. The confusion is not accidental. By the time you realise something is wrong, you have already invested your money and your time, and they know it.

I wasted weeks of my time, significant stress, and had to resort to a formal bank dispute and Trading Standards complaint simply to try to recover my own money for a service I never even received.

If you are considering booking with this company, please ask for every single term in writing before handing over a penny. Do not take verbal assurances. Do not assume their written confirmations will be honoured. And ask yourself whether an experience that starts this way is worth your hard earned money and your precious time.

Some experiences are genuinely not worth the risk.

My recent experience at Vanity Studios was excellent all round and great value for money. From hair and makeup to the photographer, every professional was outstanding. The shoot itself felt easy, comfortable and even fun. The photo viewing session was just as thoughtful. They guide you through choosing images in a way that feels supportive, not overwhelming. It’s a full experience that leaves you energised and feeling like you truly own your presence. I will definitely be back.

I had a fantastic experience at Vanity Studios. Danny was a brilliant photographer. He made me feel completely at ease behind the camera and made me feel very comfortable and relaxed. Was incredible with the camera and giving directions making sure the photos looked pristine.

Afterward, Angie was incredibly helpful during the viewing session. She was patient and professional, helping me and my mum narrow down our favourites without any pressure, offering great advice throughout the process. The whole team made the process seamless and fun. Would highly recommend and I look forward to coming back again in the future.

We had a blast! What a way to spend Mothering Sunday and come away with some beautiful images of the family. The whole team at Vanity Studios was professional and everyone was so kind and friendly too. I have no doubt - we will be returning :)

Bernardo was amazing! My daughter Ava and I had the best afternoon and will definitely return. All staff were efficient, attentive and creative. We especially loved our make over too and make up artist. Thank you so much.

We were warmly welcomed to the studio today. All the staff were super friendly from the start and made sure we had everything we needed. The photographers knew their stuff and made for a great experience. We came away with some lovely photos and even better memories. Thank you :)

Was a great experience! It’s been a while from my last photoshoot and i forgot how amazing it feels. The whole team was great, bringing high energy to the work. It was truly lovely and I hope to come back again.

My friend and I were pressurised to buy what we were told was a luxury make over with nails, hair and make up carried out by professionals. It was later that we discovered it was a guise to sell an expensive photoshoot.

When we arrived at the Studio we were welcomed with a drink which was nice but the first impression of the salon area was not good. There was copious amounts of make up spread out on the counters. This was poorly displayed and clearly unhygienic. My nail guy was not happy doing my nails telling me he liked to do hair and make up. My nail varnish was applied with no prep whatso ever so the varnish did not even last the duration of the photoshoot. My hair was a flop as the same guy spend half an hour rolling my dry hair around a brush with no products so it did little on my dry hair. Finally my make up was disappointing making me look like a rabbit caught in headlights.

The backdrop for the photos was plain, mostly white, and nothing interesting. Finally the photographs were extremely expensive so, as we were not impressed with them, we chose to have just the one each which was part of the original package. The last straw was that we have to wait 30 days for the £100 (£50 each) refund which we were obliged to pay when making the booking date. Vanity did ask me for a review which I gave them but have not seen it published of had a reply so I can only assume that they only publish the complimentary ones.

My mother and I had a lovely time at the shoot, Alina the makeup artist and Dani the photographer were particularly amazing and made sure we had a memorable experience. We had so many great pictures to choose from.

It was a really lovely experience, from the welcome to the make-up and hair and the pictures. Nadine was lovely and bubbly, and Danny was an amazing photographer. I can’t pose at all so his guidance was key and made the vision really come to life. This was not something I planned initially, I got it as a promotion so the price of the packages was more than I was expecting. But I still purchased a lot of pictures because an experience like this is unique and the pictures were truly amazing.

We attended Vanity Studio to celebrate our sisters 60th birthday. We were greeted warmly and immediately offered a beverage and after our trying journey that was greatly appreciated. It was a lovely, relaxed experience. We genuinely felt special and thoroughly enjoyed the hair and make up pampering. As for the photos, fun! Really pleased with the results. We've all got a really lovely keepsake for years to come.

I was stopped on the street before Christmas by a man at the Vanity Studios stand. He told me that for £60 I could get a professional photoshoot with hair styling, nails, makeup, drinks, and even bring a guest. I paid the £60 and received a voucher that was valid for one year. I gifted the experience to my mother for Christmas and we booked our shoot for March.

Before our appointment, I received a call saying we needed to pay a £100 deposit to secure our slot, which would be returned after the photoshoot. When we arrived on the day, we mentioned that we had only brought one outfit each as we were just doing this for fun. The receptionist had to check with the manager because apparently they expect multiple outfit changes, and it’s “a requirement” but after a moment he said it would be fine. I now realize they want you to take pictures in multiple outfits so you’re more enticed buy more pictures at the end.

We had our hair and makeup done first, which actually turned out great. After a short delay we went downstairs for the photoshoot, which was very fun and comfortable. My mum and I both had individual photos taken as well as some together with both white and dark backdrops.

After the shoot we went upstairs to view the photos and choose which ones we wanted to keep. This is where things became frustrating. With the package we paid for, we were only allowed one individual photo each. If we wanted to keep a photo together, we had to pay extra, and you couldn’t swap this for the individual photos.

Essentially, if we wanted a photo together, they would keep the £100 deposit — meaning one extra photo cost £100. They also offered photo packages ranging from £450 to over £1000, which are not advertised online beforehand. It feels like the promotion is designed to bring people in at a low price and then encourage much higher spending on the day.

Another thing to note is that the photos are not printed — you only receive the digital image by email.

Overall, the photoshoot itself was fun and the hair and makeup were done well. However, the pricing structure and lack of transparency about the cost of photos left me feeling quite taken advantage of, if I had known, I would’ve never gone in the first place. I find it ridiculous to have to pay £100 for one extra picture…

The experience itself was enjoyable for the whole family, but the hard sell immediately afterward was disappointing & upsetting. There was no opportunity to step back and reconsider our choices, and when I requested to cancel within 24 hours, the request was refused. It’s very easy to get swept up in the moment during the session, which seems to be exactly what they rely on. Once you leave and have time to reflect, there is no flexibility to change your mind. It appears that your consumer right to cancel or reconsider is simply not acknowledged at Vanity Studios.