vanmanrentals UK Ltd logo
Visit website

vanmanrentals UK Ltd Reviews 

4
•
TrustScore 2.5 out of 5

2.7

Van Rental Agency
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Van Rental Agency

Information provided by various external sources

We are a removals and courier company based in the United Kingdom

Contact info

2.7

Poor

TrustScore 2.5 out of 5

4 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

2.7

All reviews

(4)

0 reviews in the last 12 months

Write a review

We perform checks on reviews

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 1 out of 5 stars

Very bad service

Very bad service. Poor Communication, unreliable and not worth the money. Would not recommend.

May 23, 2025
Unprompted review
vanmanrentals UK Ltd logo

Reply from vanmanrentals UK Ltd

It is unfortunate that some people actually take time out to tell lies about a company they have not had any transaction in the name of competition. Competitors should innovate genuine ways to get ahead and not leave lies as reviews. You have actually left 3reviews here that are not untrue, just to damage us. Just to remind you, this act is unlawful.

Advertisement
Rated 1 out of 5 stars

I used vanmanrentals UK Ltd to move…

I used vanmanrentals UK Ltd to move from one flat to another, and I was very disappointed with their service. During the move, they broke several of my plates and glasses, and one of the cushions of my sofa bed was torn. I do not recommend this company to anyone looking for a careful and professional removal service.
Lisa

May 25, 2025
Unprompted review
vanmanrentals UK Ltd logo

Reply from vanmanrentals UK Ltd

Dear Arun or Lisa,

We’re sorry to hear about your recent experience and appreciate you taking the time to leave feedback.

To help us investigate your concerns further, we kindly request proof of your booking—such as an email confirmation or payment receipt—for the house removal service you referenced.

After a thorough review of our records, we found no booking under the name Arun Pac. The only individual named Arun in our system booked a service over two years ago and has since recommended our services to others. Based on our current findings, we are unable to confirm that a genuine booking was made with our company in this instance.

Please rest assured that we take all customer feedback seriously and are committed to providing a high level of service. If you are able to provide any documentation to support your claim, we would be happy to look into it further.

Kind regards,
Customer Services

Rated 1 out of 5 stars

I had a very disappointing experience…

I had a very disappointing experience with VanMan Rentals UK Ltd. I hired them for a house move yesterday, and unfortunately, several of my furniture pieces were scratched and damaged during the process.

It was clear that proper care was not taken when handling my belongings. Some items were dragged instead of being lifted, and others were poorly secured in the van. I expected a professional service, but what I got was far from it.

This experience has left me very upset, especially considering the cost of the service and the value of the damaged items. I would not recommend VanMan Rentals UK Ltd to anyone looking for careful and reliable moving services.
Regards Georgina.

May 23, 2025
Unprompted review
vanmanrentals UK Ltd logo

Reply from vanmanrentals UK Ltd

Dear Fortuna or Georgina,

We are sorry to hear about your recent experience and appreciate you taking the time to leave feedback. However, as we mentioned in our response to your Google review, we kindly requested proof of your booking—such as an email confirmation or payment receipt—for the house removal service you referenced.

Following a thorough check of our system, we found no record of a house removal involving furniture on the date you specified (“yesterday”). Based on our investigations, we are unable to confirm that a genuine booking took place with our company.

Please be assured that we take customer satisfaction seriously and always aim to go above and beyond to deliver excellent service. If you do have any documentation that can help us investigate further, we would be happy to review it.

Kind regards,
Customer Services

Rated 5 out of 5 stars

Best man and van service…

I made a booking with this company since October but I had to make so many changes which comes with selling and had so much trepidation about my move as it was my first big house move with expensive items that have a lot of sentimental value for me. The person I spoke with was also so helpful, patient, calm, understanding and accommodating every time. They were very transparent and told me everything from the beginning which I really appreciated. I believe it was these factors that even though I got a cheaper quote made me move forward with them. On the day of the move which only came about on the 5th January it went so smoothly without a hitch that I couldn’t even believe when they told me they were finished offloading at my new house. I write this review as a personal thank you and will not only be recommending this company to friends and family but they will be my go to man and van service providers.

January 5, 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look