We purchased a van some years ago at this location , received excellent customer service and had no problems with our van so we decided to go back when we needed a new one. Mark was very warm and frie... See more
Company replied
Location
Switch location23 Allington Way, Yarm Road Business Park, DL1 4QB Darlington, GB
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See what reviewers are saying
This is the second time we’ve bought a used van (a VW Caddy) from the Darlington office and on both occasions the service has been amazing. Gary has gone that extra mile to find us a fabulous vehicle... See more
Company replied
Absolutely outstanding service from Mark at the Darlington branch kept me in the loop from the start finish and would highly recommend getting in touch with him if your looking for a van and I will ce... See more
Excellent service. Enquired about the van via email, sales executive rang me the next morning. He had the van transported in from another branch and I was driving it away by the weekend. Quick and ver... See more
Company replied
Company details
Information provided by various external sources
Van Monster offers a wide variety of commercial vehicles, including de-fleeted and ex-hire models. All used vans are of high quality with an outstanding aftersales service — reserve yours now!
Van Monster
Written by the company
- The UK's largest choice of quality used vans
- Van Monster offers a wide selection of leading makes and models of used vans including Ford, Volkswagen, Peugeot, Mercedes Benz, Vauxhall and many other leading manufacturers. With over 35 years' experience as a key van supplier, we have developed UK leading manufacturer relationships placing us in pole position to offer the best choice of vans at a range of specifications and prices to suit every need.
Contact info
23 Allington Way, Yarm Road Business Park, DL1 4QB, Darlington, United Kingdom
- 01325 580 934
4.3
Excellent
7 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great service
Absolutely outstanding service from Mark at the Darlington branch kept me in the loop from the start finish and would highly recommend getting in touch with him if your looking for a van and I will certainly be getting in touch when I’m looking for my next van
February 17, 2024
Unprompted review
Mark was really helpful
Mark was really helpful, and went out of his way to get van for me when I needed it, was very honest and clear, in all areas, highly recommend this company ..
December 15, 2023
Unprompted review
Reply from Van Monster - Darlington
Thank you for the review and recommendation.
Great company to deal with
Great company to deal with, everyone there couldn't do more to help. Lots of choice. Very happy with our van.
November 24, 2023
Unprompted review
Brilliant service
July 12, 2023
Unprompted review
Reply from Van Monster - Darlington
Thank you for your feedback
We purchased a van some years ago at…
We purchased a van some years ago at this location , received excellent customer service and had no problems with our van so we decided to go back when we needed a new one. Mark was very warm and friendly as well as professional. He found us exactly what we wanted and sorted everything out from our insurance, tax and warranty to get us up and running. Highly recommend.
November 26, 2022
Unprompted review
Reply from Van Monster - Darlington
Thank you for the review. Great to hear Gary and the team at Darlington looked after you again.
Fantastic service - again!
This is the second time we’ve bought a used van (a VW Caddy) from the Darlington office and on both occasions the service has been amazing. Gary has gone that extra mile to find us a fabulous vehicle despite the challenging market. He and Mark have made the process as easy as possible and are a pleasure to do business with. Thanks guys!
March 7, 2022
Unprompted review
Reply from Van Monster - Darlington
Thank you for the review. I will pass on your note to Gary and the team. Hope we can assist you again in the future.
Excellent service
Excellent service. Enquired about the van via email, sales executive rang me the next morning. He had the van transported in from another branch and I was driving it away by the weekend. Quick and very straightforward.
November 17, 2021
Unprompted review
Reply from Van Monster - Darlington
Thank you for taking the time to leave this feedback.
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