Van Monster - Warrington Reviews 

210
TrustScore 5 out of 5

4.8

Athlone Road, WA2 8JJ Warrington, GB


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Rated 5 out of 5 stars

I recently bought my new car from Mike Rossiter and it was a very quick and easy process. I got frequent email upsets so I always knew what was happening and when, and I drove off with the car only 1... See more

Rated 5 out of 5 stars

I bought a Vauxhall corsa yesterday from Mike at the Warrington branch. When speaking with the team I had nothing but excellent customer service, since being a first time buyer I was nervous about whe... See more

Rated 5 out of 5 stars

Great service from Mike Rossiter at Van Monster Warrington, great service from start to finish, nothing was an issue, got a good deal done, not pushy, just honest sales man, who cares about what he do... See more

Company replied

Rated 5 out of 5 stars

I got the 5 star treatment from Mike Rossiter at Monster Van Warrington . The whole process from choosing my van to driving away went as sweet as a nut . Mikes communication skills were s... See more

Company replied


Company details

  1. Used Truck Dealer
  2. Motor Vehicle Dealer

Written by the company

Van Monster offers a wide variety of commercial vehicles, including de-fleeted and ex-hire models. All used vans are of high quality with an outstanding aftersales service — reserve yours now!

Van Monster

Written by the company

The UK's largest choice of quality used vans
Van Monster offers a wide selection of leading makes and models of used vans including Ford, Volkswagen, Peugeot, Mercedes Benz, Vauxhall and many other leading manufacturers. With over 35 years' experience as a key van supplier, we have developed UK leading manufacturer relationships placing us in pole position to offer the best choice of vans at a range of specifications and prices to suit every need.

Contact info

4.8

Excellent

TrustScore 5 out of 5

210 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.8

All reviews

(210)

243 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

5 stars

I recently bought my new car from Mike Rossiter and it was a very quick and easy process. I got frequent email upsets so I always knew what was happening and when, and I drove off with the car only 1 week after first viewing. Would definitely come back and would recommend for anyone looking for a new car or van.

August 14, 2026
Unprompted review
Rated 5 out of 5 stars

I bought a Vauxhall corsa yesterday…

I bought a Vauxhall corsa yesterday from Mike at the Warrington branch. When speaking with the team I had nothing but excellent customer service, since being a first time buyer I was nervous about where to buy a car from and what I was looking for when it comes to my first car but the team at Warrington was so helpful and understanding about my needs and provided me an excellent running car at an outstanding price. (Almost half the price of other companies) Thank you to everyone at the Warrington branch, you have made my dream come true.

August 12, 2026
Unprompted review
Rated 5 out of 5 stars

Great service from Mike Rossiter at Van…

Great service from Mike Rossiter at Van Monster Warrington, great service from start to finish, nothing was an issue, got a good deal done, not pushy, just honest sales man, who cares about what he does, would highly recommend

August 7, 2026
Unprompted review
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Reply from Van Monster - Warrington

Good afternoon Harry, thank you for taking the time to leave a review, it is greatly appreciated! We hope to see you again in the future!

Rated 5 out of 5 stars

Mike was brilliant top service from him…

Mike was brilliant top service from him highly recommend him and van monster

August 4, 2026
Unprompted review
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Reply from Van Monster - Warrington

Good afternoon Wayne, thank you for taking the time to leave a review, it is greatly appreciated! We hope to see you again in the future!

Rated 5 out of 5 stars

Dealt with Mike Rossiter and was really…

Dealt with Mike Rossiter and was really helpful and made buying my first car simple and easy would recommend.

July 16, 2026
Unprompted review
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Reply from Van Monster - Warrington

Hi Kieran, here at Van Monster we truly appreciate our customers feedback. Thank you for your positive review!

Rated 5 out of 5 stars

Great place to buy a car

Chris was super helpful from start to finish. Excellent value and great communication throughout the buying process. Not sure you'll find a cheaper car in the country!

July 9, 2026
Unprompted review
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Reply from Van Monster - Warrington

Hi Sam, thank you for your great review, we look forward to seeing you again in the future!

Rated 1 out of 5 stars

Sold me a crafter Luton van that had…

Sold me a crafter Luton van that had damaged engine and ad blue , vw said the problem had been logged previously

Any attempt to contact the Manchester office was ignored and I was fobbed off and eventually I think my number was blocked

Edit "Warrington branch"

Final result is an £11000 full engine replacement on a vehicle I paid £24000 owned roughly a year and did less than 15000 motorway miles in

Branch contacted me back but told me nothing could be done and it was down to me to sort out

July 5, 2026
Unprompted review
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Reply from Van Monster - Warrington

Hello Mr Jackson, we're sorry to hear that you have experienced issues with your vehicle. Can you email more details to enable us to look into this for you? customersupport@vanmonster.com. Our Manchester branch closed many years ago.

Rated 2 out of 5 stars

No problem purchasing the van .

No problem purchasing the van .. few weeks later I notice warning lights coming on the dashboard..
I call the number I was given if there's any issues.. North Gate.
I'm informed that the nearest garage is 40mins away from my home.. I'm then informed that garages closer to me can not deal with my vehicle because it's a van, an there not set up to deal with vans.. why would a company called van monster deal with any garages that are not able to accommodate vans..

June 26, 2026
Unprompted review
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Reply from Van Monster - Warrington

Hello Mr Wright. We are sorry you had cause to report a fault on your vehicle however, our warranty bookings team have secured the soonest available, closest repair workshop in our network to your postcode, being 11.6 miles.

Rated 5 out of 5 stars

First time that we have used Van…

First time that we have used Van Monster - definitely will be going back.
Well looked after by Chris with a well priced van

June 18, 2026
Unprompted review
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Reply from Van Monster - Warrington

Hi Craig, thanks for taking the time to feedback. Your comments have been shared with Chris.

Rated 5 out of 5 stars

Excellent car and service!

This is a late review for a car i purchase In April - Mike was excellent! I’m still very happy with my car (black 22plate Corsa). Everything came as it should, was delivered even faster than expected with petrol included. Thank you very much Mike Rossiter!

April 16, 2026
Unprompted review
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Reply from Van Monster - Warrington

Thank you for your excellent Review!

Rated 5 out of 5 stars

I purchased a car for my son today from Van Monster Warrington

I purchased a car for my son today from Van-monster the staff at Warrington were very polite and welcoming .
I have to say the full 5 ***** star credit has to go to the sales person Mike Rossiter from start to finish he made me feel very comfortable ,there was no pressure no big sales talk just a straight Honest transaction that went very smoothly ,I was guided through the warrantee policy and paper work Mike even made sure I had fuel in the car to drive home ,my experience with Van Monster was great and I would highly recommend them thanks from Mr J .Barry

June 12, 2026
Unprompted review
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Reply from Van Monster - Warrington

Hi James, we are pleased to read you had a great Van Monster experience, thanks for sharing!

Rated 5 out of 5 stars

Audi A1

I had visited a number of car sales companies before happening upon Van Monster. I made an initial web enquiry about an Audi A1 one evening, and was contacted by Chris Kershaw early the next day, and arranged to see the car that afternoon. Chris was friendly, professional and let me have a good look over the car and a test drive without any pressure whatsoever. The car was immaculate and an absolute bargain compared to what the large corporates were offering. Buying was not a difficult decision and as a cash buyer there was no hassle to take a finance deal as I'd experienced at other dealerships. The pickup was smooth, the car was fully valeted and given a 12 month MOT, and Chris sorted the tax out for me before driving away. After 12 years of driving a Peugoet I'm delighted with the upgrade and buying from Van Monster was easy and stress free. We would definitely use them again in future.

June 8, 2026
Unprompted review
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Reply from Van Monster - Warrington

Hi Lesley, we are pleased to read you had a great Van Monster experience, thanks for sharing!

Rated 5 out of 5 stars

Recently bought a car from the Warrington branch

Recently bought a car from the Warrington branch - Chris was really helpful with the process and sorted everything really quick. Would definitely recommend these guys!

June 6, 2026
Unprompted review
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Reply from Van Monster - Warrington

Hi Maddison, we are pleased to read you had a great Van Monster experience, thanks for sharing!

Rated 5 out of 5 stars

We can highly recommend Mike at Van Monster

We can highly recommend Mike at Van Monster Warrington. We purchased a Kia Ceed and traded in our old car at a very good price. Mike was friendly and professional throughout and made everything so easy for us. He sorted all the paperwork and made sure we were happy with it all. We highly recommend Van Monster and give it a well deserved five stars. Ian and Christine from Bolton

June 3, 2026
Unprompted review
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Reply from Van Monster - Warrington

Hi Christine. We really appreciate your kind words, we look forward to seeing you again in the future!

Rated 5 out of 5 stars

Bought car from VanMonster

Chris provided excellence service and kept me informed and updated throughout, I bought a great car which I am extremely pleased and happy with! Would definitely buy again from VanMonster and highly recommend 5*

May 28, 2026
Unprompted review
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Reply from Van Monster - Warrington

Good afternoon Corriena. Thank you for taking the time to leave a review about your Van Monster experience. we look forward to seeing you again in the future!

Rated 5 out of 5 stars

Chris Kershaw was helpful

Chris Kershaw was helpful, knowledgeable and courteous. I would definitely speak to him again when we need a new van.

May 26, 2026
Unprompted review
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Reply from Van Monster - Warrington

Hi Bridgette. Thank you leaving a lovely review, im sure Chris will be thrilled he could help!

Rated 5 out of 5 stars

Called in on the off chance spoke to a…

Called in on the off chance spoke to a guy called Mike 20 mins later I had bought a new van very helpful and knowledgeable looked at a few vans decided on a citroen berlingo.
Collected the van on the monday afternoon all sound no issues as yet,reccomended if you need a van get down to vanmonster I warrington

April 27, 2026
Unprompted review
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Reply from Van Monster - Warrington

Hi Lee, thank you for your feedback. We're pleased to know you had a great experience.

Rated 5 out of 5 stars

Chris was “Brilliant “ talked me…

Chris was “Brilliant “ talked me through the new car and all my questions were answered. Nothing was too much trouble. I have been driving for 41 years and never before when I have bought cars experienced the first hand service Ann quality I experienced today. A “HUGE” Thankyou Chris you was past BRILLIANT

April 9, 2026
Unprompted review
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Reply from Van Monster - Warrington

Hi Gillian, thank you for taking the time to leave a review about your Van Monster Experience. We hope to see you again for your next purchase!

Rated 5 out of 5 stars

Staff were helpful and friendly

Staff were helpful and friendly. Easy process and car is great. Would recommend!

April 1, 2026
Unprompted review
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Reply from Van Monster - Warrington

Hi Olivia, we are so pleased you had a great experience at Van Monster Warrington, and we hope to see you again in the future!

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