I got the 5 star treatment from Mike Rossiter at Monster Van Warrington . The whole process from choosing my van to driving away went as sweet as a nut . Mikes communication skills were s... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Van Monster offers a wide variety of commercial vehicles, including de-fleeted and ex-hire models. All used vans are of high quality with an outstanding aftersales service — reserve yours now!
Written by the company

Northgate Vehicle Sales Ltd, Northgate Centre, Lingfield Way, DL1 4PZ, Darlington, United Kingdom
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Outstanding service! Friendly, helpful and aware of our past experiences, so Rory made the whole buying experience easy and reliable for us. Kind offer of aftercare. Would highly recommend. Offer of home delivery. Car was cleaned thoroughly and paperwork in order. Spot on! Thanks Van Monster Dartford

Reply from Van Monster
Easy to deal with, no problem with negotiation and deal was exactly what I hoped gir

Reply from Van Monster
I’ll start with salesman Brian Findlay of van monster Glasgow I could not fault one thing of the whole process and as far as the vans concerned it’s a lovely clean van so all that’s left to say is thank you so much Brian and all the best

Reply from Van Monster
I dealt with a great lad called Rory.
He was helpful and made it a great experience buying my first van.
He’s a credit to the branch.

Reply from Van Monster
Fred and the team helped me every step of the way, and kept me in the loop at all times. Great handover experience which Brian dealt with due to Fred being off.

Reply from Van Monster
Great experience quick and simple thank you Emma

Reply from Van Monster
Gregg was very helpful and answered all my questions, delivered van when he said he would and was a pleasure to deal with.

Reply from Van Monster
Very good experience purchasing a van at the Warrington branch. Very friendly staff with no pressure selling, Mike explained everything thoroughly, was very helpful and sorted out the spare key for me. Would have no hesitation in recommending Van Monster Warrington

Reply from Van Monster
whole process was very easy. dealt wth Martin Hunter at newcastle branch. looked after me really well through every stage and kept me informed. van collection was spot on and the van drove lovely on way home. many thanks.

Reply from Van Monster
I was very pleased with my dealings with Van Monster Warrington , having spoken with Chris a few times on the phone regarding the vehicle I was interested in, I called in the branch (which was very clean) on Saturday 07/02/2026. The Van I was viewing was parked on the front ready for my examination. The van was prepared well, and in good clean order. Any questions I had Chris answered, and I happily purchased the Van.
Many Thanks. Terry

Reply from Van Monster
Martin Hunter in the Newcastle branch was extremely helpful sorted everything directly with my finance company, taxed my van. Changed log book. Literally hassle free. Can’t recommend Martin and team enough. Great Van. Outstanding service.

Reply from Van Monster
Martin was amazing from start to finish.
From walking through the door initially to collection of the vehicle he was extremely polite, friendly and welcoming. I never once felt rushed, like any of my questions were a bother or made to feel stupid or bad (this is still a rarity unfortunately as a woman buying a vehicle).
His communication throughout was excellent with regular updates and kept me in the loop with the multiple people he had to speak with to get the van sorted and ready.
I would 100% recommend anyone, especially women, to give Martin and Van Monster a visit for their next vehicle. I won’t go anywhere else now. Thank you for making the whole experience a pleasant one!

Reply from Van Monster

Reply from Van Monster
Dealt with Glenn at Dartford, really helpful. I spoke to him on Wednesday and picked the van up Thursday. The whole process was polite, and efficient.

Reply from Van Monster
Wonderful experience at van monster Newcastle. Martin answered all of our questions, kept us informed and was helpful from our first contact to driving away in our new van.

Reply from Van Monster
Easy transaction part exchanged my old vehicle very pleased with my new purchase good service from Cannock branch would recommend this is the second van I have had from here

Reply from Van Monster
Chris at the Van Monster Warrington office provided a great service when I was looking at purchases a new car. He was able to answer any questions I had, his communication was great and he was even able to get me a competitive price when trading in my very old car. Completing the purchase went as smoothly as you could like. I would definitely recommend Van Monster.

Reply from Van Monster
Recently purchased Kia X Ceed from Mike Rossiter Warrington- Excellent service & Communication All round 5 Stars Definitely Recommend this Company 👍🏻

Reply from Van Monster
Great Support from Emma, she was happy to let me look around at my own pace and also managed to answer all my question. FIrst class help form her witch made my chioce to use Van monster all the better.

Reply from Van Monster
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.