VanPimps Reviews 

318
TrustScore 4 out of 5

3.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Rated 1 out of 5 stars

Very disappointing experience. I contacted the company after the product did not meet expectations and raised concerns about its quality. Rather than properly engaging with those concerns, I was t... See more

Company replied

Rated 4 out of 5 stars

No one gets a five Well done guys! Easy purchase great delivery time and no nonsense installation 👏👏👏👏

Rated 5 out of 5 stars

Great experience. First time using this company, easy online ordering, very quick delivery. Parts fitted as they should. No problems fitting. Ordered the rear barn door spoiler, rear bumper protec... See more

Rated 5 out of 5 stars

The window for my van is just perfect. Arrived in excellent condition only a couple of days after ordering it. They are very easy to install. Cutting the door panel is probably the hardest part of the... See more

Company details

  1. Auto Machine Shop

Written by the company

Styling & Conversion Accessories For Pimping Your Van . Based in Sileby, Leicestershire


Contact info

  • Unit 1, Manor Drive, Sileby, LE12 7RZ, Leicestershire, United Kingdom

  • vanpimps.co.uk

3.9

Great

TrustScore 4 out of 5

318 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 85% of negative reviews

Typically replies within 48 hours

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3.9

All reviews

(318)

18 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I bought a windows package for a…

I bought a windows package for a Transit Custom it came with a trim package FOC but they sent the wrong trim that is compatible with my vehicle. I have tried to talk to them since completely unhelpful be very careful dealing with this company. Check everything as they don't care!

November 21, 2023
Unprompted review
VanPimps logo

Reply from VanPimps

Good afternoon, Many thanks for your comments. We can confirm that the U Channel you received is correct for your vehicle and this is why we sell it in our window packages. We sell thousands of interior edge u channels and never have come across this before also we have this fitted to our own Transit Custom van with no issues whatsoever.
We can assure you that we do care as customer service is a top priority to which we pride ourselves.
Apologies for any inconvenience caused, VanPimps.

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Rated 1 out of 5 stars

No good

Instead of floor I bought, was a jagged end of roll, refunded no problem.
2nd chance, window badly packed but survived the £13 delivery. Window trim untidy, refund/replacement denied by Craig.

£10 cheaper and free postage plus refund guarantee if you buy same window from E***

November 8, 2023
Unprompted review
VanPimps logo

Reply from VanPimps

Hello,

We apologise for any inconvenience caused.

If you could please fill in our online contact us form and a member of our customer support team will be more than happy to assist with your issue.
https://www.vanpimps.co.uk/contact-us/

VanPimps.

Rated 1 out of 5 stars

I ordered a new grille for my transit…

I ordered a new grille for my transit custom but the clips don't hold it back and they just pop back out. I even toom it to a bodyshop and they said the same thing.

November 3, 2023
Unprompted review
VanPimps logo

Reply from VanPimps

Hello,

We apologise for any inconvenience caused.

If you could please fill in our online contact us form and a member of our customer support team will be more than happy to assist with your issue.
https://www.vanpimps.co.uk/contact-us/

VanPimps.

Rated 3 out of 5 stars

Packaging Hi went to collect lady was very…

Hi went to collect lady was very helpful, purchased side windows for sprinter they look great fitted nice quality. Only negative is went to collect at loading bay young chap just handed me windows wrapped in cling film no other protection, asked if they normally comes like this he told me it cost extra for packing ? Being antique dealer I had blankets and straps to secure them over wheel arch.

November 2, 2023
Unprompted review
VanPimps logo

Reply from VanPimps

Hello,

Many thanks for your review!

We’re pleased to hear you are happy with your new upgrades!

I do apologise for this, we do have extra cardboard packing that can be used for click and collect window orders however we do not fully box our click and collect orders like our shipped orders.

All the best VanPimps.

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Rated 5 out of 5 stars

Great service.

Window arrived on time and great comms.
Now fitted to replace the one some bad boys smashed trying to get into the van. They couldn’t!

November 4, 2023
Unprompted review
Rated 5 out of 5 stars

Van mats

Great sevice, good tracking ,kept informed about delivery dates .Delivered on time will def use again in future.Malcolm Irvine

October 30, 2023
Unprompted review
Rated 5 out of 5 stars

Absolutely perfect

Absolutely perfect. I ordered a Splitter for my van last Wednesday evening, Friday morning at 9am it was at my door .

October 25, 2023
Unprompted review
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Rated 2 out of 5 stars

The delivery service provided by the…VanPimps

The delivery service provided by the company is appalling. Their courier DX has claimed to have attempted 2 deliveries on consecutive days and a message on DX tracking system states 'closed- no access'. Amazing the I received 3 deliveries from other suppliers yesterday and one today without problem. Tried to contact Van Pimps logistics department by phone and received a message saying that there was no one available to speak so please email. Tried calling customers services at 13.40 and received the message that the department is closed. The tag line on their website states 'Fast reliable delivery'. If it wasn't so frustrating it would be laughable.

October 4, 2023
Unprompted review
VanPimps logo

Reply from VanPimps

Hello,

We apologise for any inconvenience caused.

If you could please fill in our online contact us form and a member of our customer support team will be more than happy to assist with your issue.
https://www.vanpimps.co.uk/contact-us/

VanPimps.

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