Driving for Vanr has been a really positive experience. The platform is well-organized, making it easy to pick up and deliver orders efficiently. I appreciate the clear communication and support fro... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Driving for VANR has been an interesting experience. The platform itself is pretty straightforward; the app is easy to use for navigation and managing pickups. One of the best aspects is definitely th... See more
Company replied
I have been working for VANR for 3 months now. Every time I have a got a route, it's a challenge within it's self to perform to the best of my ability. It's a good feeling to interact with the mana... See more
Company replied
Working with VanR has been a good experience. I started at the end of September 2025. At first, the workload was very overbearing on my first day I did not finish a bag due to how I set up the bags, b... See more
Company replied
Company details
Written by the company
VANR Ltd is a ‘live’ delivery mobile phone app that connects consumers to the nearest ‘man with a van’ for any purpose at any time, using an integrated GPS system. The VANR app provides a flexible & professional service for consumers and businesses a...
Contact info
78 Beckenham road, Beckenham, BR3 4RH, London, United Kingdom
- 02038720770
- info@vanr.co.uk
- www.vanr.co.uk
4.4
Excellent
344 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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I was very pleased with a delivery i…
I was very pleased with a delivery i received from Amazon today. Muhammad, (i hope i spelt his name right), working for delivery firm VANR, rang the bell and waited for me to answer the door. Most drivers leave the parcels on the doorstep, in full view of passing pedestrians. They dont even ring the bell! Thank you for delivering my parcel with care. You are an asset to your workplace.
November 13, 2026
Unprompted review
Reply from VANR
Thank you very much for taking the time to share your lovely feedback. We're delighted to hear that Muhammad took the care to ring your bell and ensure your parcel was handed over safely. We believe that going the extra mile and treating every delivery with care makes all the difference.
We'll be sure to pass your kind words on to Muhammad. He'll be very pleased to know his efforts were appreciated.
Thank you again for recognising his excellent service.
VanR Management
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I have had a good experience working…
I have had a good experience working with this delivery company. The team is helpful and supportive.
November 11, 2026
Unprompted review
Reply from VANR
Thank you, Joel, for your positive feedback. We're really pleased to hear that you've had a good experience working with VANR and that our team has been helpful and supportive.
We believe that good communication and teamwork are essential, and it's great to know this has made a positive difference to your experience.
Thank you for being part of the VANR team.
VanR Management
Great service
November 11, 2026
Unprompted review
Reply from VANR
Thank you, Andrew, for your five-star review. We really appreciate you taking the time to share your feedback. It's great to know you've been happy with the service.
Your support means a lot to the whole team.
VanR Management
I am very happy with the service and…
I am very happy with the service and support provided by this company. Everyone I work with is very polite, friendly, and helpful.
I would especially like to thank VANR team Tanish, Robert, and Fola, Lyubomir for their excellent support. They always guide me on how to complete deliveries and carry out my work properly. Whenever I need any help, the managers are always available and respond immediately.
I truly appreciate the kindness, guidance, and teamwork of everyone. It is a pleasure to work with such a supportive and professional team.
Thank you very much for everything.
November 10, 2026
Unprompted review
Reply from VANR
Thank you, Syed, for such a thoughtful review. We're delighted to hear that you've had such a positive experience working with VANR.
It's especially rewarding to hear your recognition of Tanish, Robert, Fola and Lyubomir. We'll make sure your kind words are passed on to them. Providing clear guidance, being approachable and supporting our delivery partners are all important to us, so it's fantastic to know their efforts have made a difference.
We truly appreciate your contribution and are glad to have you as part of the VANR team.
Thank you again for your continued support.
VanR Management
Terrible company
Terrible company, ethically, procedurally, the amount of testimonies I’ve heard from actual workers are absolutely disgusting and abysmal.
November 6, 2026
Unprompted review
Reply from VANR
We are disappointed to read this review, particularly as it contains broad allegations without identifying any specific experience or circumstances involving VANR.
You refer to testimonies from other workers, rather than describing your own direct experience with our business. It is difficult to understand how you can reach such strong conclusions without providing any first-hand examples.
VANR takes its responsibilities towards its self-employed delivery partners seriously and operates on the basis of clear working arrangements, agreed terms and mutual accountability.
We welcome genuine feedback, but we believe public accusations should be based on facts and verifiable experiences rather than hearsay.
If you have personally worked with VANR and have specific concerns, we invite you to contact our management team so they can be properly investigated.
VanR Management
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DO NOT TRUST THIS COMPANY
DO NOT TRUST THIS COMPANY, DO NOT WORK FOR THIS COMPANY. I know a lot of workers who have been scammed by this company , will be slaving for unjust hours only to be paid pennies.
September 16, 2026
Unprompted review
Reply from VANR
We take allegations of scamming and unfair payment practices very seriously. However, your review provides no specific examples, dates, payment discrepancies or details of any dealings you have personally had with VANR.
For clarity, VANR works with self-employed delivery partners under agreed terms and payment arrangements. We believe in transparency, clear expectations and paying our delivery partners in accordance with those agreements.
Describing delivery partners as being made to work unjust hours for pennies is a serious accusation, and we would welcome specific evidence to support it.
If you or someone you know has genuinely experienced a payment issue with VANR, we are happy to review the circumstances directly. However, generalised accusations and hearsay do not provide a fair or accurate representation of our business.
VanR Management
An Absolutely Awful Experience
An Absolutely Awful Experience – Would Not Recommend Working for VANR
My experience working for VANR was nothing short of appalling. In less than a month of employment, I experienced enough poor management, questionable practices and unprofessional conduct to make it one of the worst companies I have ever worked for.
What particularly concerns me is how the company appeared willing to put financial responsibility onto its employees for issues that had already been raised and brought to management's attention.
The biggest issue was an attempted deduction of £620 from my initial weeks' wages, supposedly relating to an excess charge for damage to a van. Let that sink in: I had barely been working for the company for a month, and they were already attempting to leave me significantly out of pocket over vehicle damage.
What makes this even more frustrating is that there were various issues and damages across the vehicles that I had raised concerns about. These were not matters that suddenly appeared out of nowhere. I had made management aware of problems, yet when it came to accountability, the company seemed far more interested in passing financial liability onto an employee than properly addressing the underlying issues.
I find it particularly questionable that issues which had previously received little attention suddenly became a reason to pursue deductions from my wages. I do not believe employees should be expected to shoulder financial responsibility for damage without clear evidence, proper investigation and a fair explanation of liability.
Management was another major disappointment.
Nathan: In my experience, arrogant, disrespectful and lacking the professionalism expected from someone in a management position.
Fola: Extremely unresponsive when communication and assistance were needed. Getting clear answers felt like an uphill battle.
Lyu: My experience dealing with them was equally disappointing, particularly regarding the way matters were handled.
Overall, the management culture left a great deal to be desired. Communication was poor, accountability appeared selective, and the treatment I experienced left me questioning the integrity of the company's employment practices.
I am also aware that other employees have shared negative experiences, although I will respect their privacy and will not identify anyone or speak on their behalf.
My advice to anyone considering working for VANR: think very carefully before signing up. Ask detailed questions about vehicle damage, insurance excesses, wage deductions, employment terms and exactly who is responsible for pre-existing damage. Get everything documented in writing. Do not simply take verbal assurances at face value.
A company should be built on transparency, accountability and fair treatment of its workforce. Unfortunately, my experience with VANR fell significantly short of those standards.
I lasted less than a month, yet the experience was enough to put me off ever working with them again. In my opinion, the problems I encountered were not simply operational teething issues; they reflected a deeply disappointing approach to employee management and accountability.
One of the worst employment experiences I've had. I would not recommend VANR to prospective drivers based on my experience.
November 6, 2026
Unprompted review
Reply from VANR
Thank you for your review. However, we believe it is important to correct some significant inaccuracies for anyone reading this.
Your statement that you worked for VANR for almost a month does not match our records, which show that you completed just **two days of work** with us.
The £620 you refer to relates to damage to a company vehicle during your time working with us. This was not an arbitrary charge or an attempt to pass on pre-existing damage. It relates to damage for which you were asked to take responsibility, something you clearly dispute.
We understand that you may be unhappy with the outcome, but disagreeing with financial responsibility does not justify misrepresenting your working history or making sweeping allegations about the business and its management.
VANR welcomes genuine feedback and takes accountability seriously, but that accountability must work both ways.
We are happy to stand by our processes and invite you to contact management if you wish to discuss the matter further.
VanR Management
Reply from VANR
Thank you, Karen, for your lovely feedback! We're really pleased to hear that you've found the team friendly and helpful. We always aim to provide a supportive and approachable environment, and it's great to know this has been your experience.
We appreciate you taking the time to leave us a review!
VanR Management
I drove for Vanr from 1 month
I drove for Vanr from 1 month. I’m sharing my experience so anyone thinking of signing up knows what they might be walking into.
Management: The managers (Fola & Nathan) I dealt with were consistently disrespectful and rude. As a new driver I expected some guidance and a bit of patience while I learned the routes and the system. Instead there was zero tolerance for anyone new. Questions were met with attitude, and mistakes that any new starter would make were treated like a big problem.
Damage charges for pre-existing defects: This is the part that worries me most. The managers tried to hold me responsible for damage on the van that was already there before I took it out. They also tried to pin past defects and issues with the vans on me, even though they had nothing to do with my shifts. Being threatened with charges for something you didn’t do is stressful, and it made me feel they were looking for ways to take money from drivers.
Workload: I was worked to the ground. The pressure was constant, and it felt like there was no room to raise concerns without being treated badly.
The vans: The vans I drove were in poor condition, with e.g. warning lights, worn tyres, dents, faults, bad clutch. That’s a problem for safety, and it’s also what makes the damage-charging issue so unfair: when the vans are already in bad shape, it’s easy for drivers to get blamed for old problems.
My advice: Based on my experience, I wouldn’t recommend Vanr. If you do sign up, photograph and video every inch of the van, inside and out, before every single shift, with timestamps. Get every agreement in writing, and don’t accept any damage charge without evidence it happened on your watch.
October 28, 2026
Unprompted review
Reply from VANR
Thank you for your comments. However, there are several aspects of your review that raise questions about its accuracy.
Firstly, we are unable to identify you from the name provided or match your details to our records of delivery partners. This makes it difficult to understand the circumstances you are describing or investigate your allegations.
You state that you drove for VANR for one month, yet describe an experience of consistently disrespectful management, no support, excessive pressure, unsafe vehicles and alleged attempts to charge you for damage you did not cause.
This naturally raises a question: if your experience was genuinely as consistently unacceptable as you describe, why did you choose to continue working with VANR for an entire month? We would also question why none of these serious concerns were formally raised with management at the time, giving us an opportunity to investigate and address them.
For clarity, VANR works with self-employed delivery partners, not employees. We have clear processes for vehicle inspections, recording existing damage and assessing any damage reported during a rental period. We do not believe in charging drivers arbitrarily or holding them responsible for damage without a proper basis.
Our management team works hard to support our delivery partners, and while delivery work can be challenging, we expect professional and respectful communication on both sides.
We welcome genuine, constructive feedback, but we also believe that serious allegations should be accurate, verifiable and supported by the relevant facts.
As we cannot currently identify you from the details provided, we invite you to contact our management team directly with your full details and any supporting information so that we can establish whether there is a genuine working relationship behind this review.
VanR Management
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My Experience with VanR was Extremely…
My Experience with VanR was Extremely Disappointing and Unprofessional
My experience with VanR has been extremely disappointing. Based on my experience, I would strongly advise anyone considering working with this company to think carefully before doing so.
I felt that the company demonstrated very little consideration for its employees and the circumstances they were placed in. Employment appeared to offer very little security, leaving me with the impression that you could be dismissed at extremely short notice, without feeling that your position was protected or that your concerns would be properly considered.
One of my biggest concerns was the condition of the vehicles being provided. I experienced situations involving damaged vehicles, which raised serious concerns about the company’s vehicle inspection and maintenance procedures. What made this particularly frustrating was feeling that employees could potentially be held responsible for damage that was already present before they were given the vehicle.
It created an environment where I felt employees could be put in an unfair position: being handed vehicles with existing damage and then potentially facing consequences for circumstances outside their control.
In my opinion, this is an unacceptable way to treat employees. A company has a responsibility to ensure its vehicles are properly inspected, existing damage is documented, and workers are not unfairly blamed for problems they did not cause.
Overall, my experience left me feeling undervalued, unsupported and extremely dissatisfied. I believe there needs to be considerably more transparency, accountability and fairness in how VanR manages its workforce and vehicles.
My recommendation: Based on my personal experience, I would encourage anyone considering employment with VanR to ask detailed questions about dismissal procedures, vehicle inspections, pre-existing damage documentation and employee protections before accepting a position.
I would not describe my experience as a positive one, and I hope the company takes these concerns seriously.
October 17, 2026
Unprompted review
Reply from VANR
Thank you for your feedback. However, having reviewed your comments, there are a number of points we would like to clarify for anyone considering working with VANR.
Firstly, we cannot identify you from the information provided or match your name to our records of delivery partners. We therefore have no way of verifying the working relationship or circumstances described in your review.
Secondly, your review repeatedly refers to employees, employment security and dismissal procedures. For clarity, VANR works with self-employed delivery partners, not employees. Our drivers operate under a self-employed arrangement, with the relevant terms, responsibilities and expectations explained as part of the onboarding process. It is important that this distinction is understood when discussing the nature of the working relationship.
You also make serious allegations about vehicle conditions, pre-existing damage and potential financial charges. However, you provide no specific vehicle details, dates, examples of reported defects or evidence of any actual charge being imposed unfairly. These are serious matters, and we would expect specific details rather than generalised statements.
VANR takes vehicle safety and maintenance seriously. Vehicle condition and existing damage are documented, and any damage attributed to a driver must be assessed against the available records and evidence. We have no interest in charging delivery partners for damage they have not caused.
We are also concerned that your review presents hypothetical situations, such as employees potentially being dismissed or drivers potentially being held responsible for existing damage, as though these establish actual failings by the business.
We welcome genuine feedback and are always prepared to investigate legitimate concerns. However, we also believe it is important that reviews are based on verifiable experiences and accurately represent the nature of the working relationship.
If you have genuinely worked with VANR, we invite you to contact our management team directly, providing your full details and specific examples so that we can investigate your concerns properly.
VanR Management
Address system
I like vanrs address system which helps you find and pinpoint the contact for delivery
November 5, 2026
Unprompted review
Reply from VANR
Thank you, Michael, for your positive feedback! We’re pleased to hear that you find VANR’s address system helpful when locating delivery addresses and pinpointing the correct delivery contacts.
We’re always looking for ways to make the delivery process more efficient and straightforward for our drivers. It’s great to know that our system is making a positive difference to your working day.
Thank you for being part of the VANR team!
VanR Management
Excellent experience working with VANR…
Excellent experience working with VANR Ltd
I have had a great experience working as a delivery associate with VANR Ltd. The management team, led by Nathan, is incredibly supportive and always ensures the drivers have the tools they need to succeed. They truly recognize hard work and consistency, which makes for a highly motivating and professional work environment. I am proud to be part of such a dedicated team delivering a great experience to our customers.
November 4, 2026
Unprompted review
Reply from VANR
Thank you, Salifou, for such a fantastic review! We’re delighted to hear that you’ve had a great experience working with VANR and that you feel supported by Nathan and the wider management team.
We strongly believe that recognising hard work, providing the right support and equipping our drivers with the tools they need are key to building a successful team.
Your dedication and commitment to delivering an excellent service to our customers are greatly appreciated. We’re proud to have you as part of VANR and look forward to achieving more together!
VanR Management
I’ve had a great experience partnering…
I’ve had a great experience partnering with VanR so far and look forward to helping them grow their partnership with Amazon.
October 29, 2026
Unprompted review
Reply from VANR
Thank you, Christian, for your continued support and for sharing your experience! We’re delighted to hear that your partnership with VanR has been a positive one so far.
We really appreciate your enthusiasm and ambition to help us grow our partnership with Amazon. Building strong, lasting partnerships takes teamwork and commitment, and it’s great to have people like you who share that vision. We look forward to what we can achieve together!
VanR Management
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Great company to work for
Great company to work for! A friendly and supportive environment with a professional team. Highly recommended.
October 29, 2026
Unprompted review
Reply from VANR
Thank you, Farhad, for your fantastic review and recommendation! We’re really pleased to hear that you enjoy being part of VanR and appreciate the friendly, supportive environment and professionalism of the team.
Creating a positive workplace where everyone feels supported and can do their best is important to us. Thank you for being part of the team and for taking the time to share your experience!
VanR Management
I’ve just come to my 1 year with the…
I’ve just come to my 1 year with the company. There have been challenging times, I won’t lie , but by persevering and always learning from the management team and the other drivers , I’ve grown more and more confident in the job and I’ve got to train other drivers myself . I am am very happy of where I am at the moment and I thank VanR for the opportunity and the trust . 🫡
October 28, 2026
Unprompted review
Reply from VANR
Congratulations on reaching your first anniversary with VanR, Iulian! 🎉 It’s fantastic to hear how much you’ve grown in confidence over the past year and that you’re now helping train other drivers.
Every new role comes with its challenges, but your willingness to persevere, learn from the management team and support your fellow drivers is something to be proud of. Seeing team members develop their skills and take on new responsibilities is exactly what we love to see.
Thank you for your hard work, trust and commitment over the past year. We’re proud to have you on the team and look forward to seeing you continue to grow with VanR!
VanR Management
EXTRAORDINARY PEOPLE
I am really enjoying working with VANR.
The management provides constant support and training, also plenty of opportunities to improve and get rewards.
I am super lucky to be part of this amazing team!
5 STARS
October 21, 2026
Unprompted review
Reply from VANR
Thank you for such a fantastic review! ⭐ We’re delighted to hear how much you’re enjoying working with VANR and that you feel supported by our management team.
We’re committed to providing ongoing training, opportunities for growth, and rewards that recognise hard work and dedication. It’s wonderful to know you’re making the most of these opportunities.
We’re lucky to have you as part of the VANR team, and we look forward to seeing you continue to grow and succeed with us! 😊
VanR Management
I'm thrilled to receive the £100 reward…
I'm thrilled to receive the £100 reward for being named best driver at VANR. It's a fantastic company to work for, and I really appreciate the recognition for my hard work.
October 14, 2026
Unprompted review
Reply from VANR
Thank you, Haddan, for your fantastic review! Congratulations on being named VanR’s Best Driver and earning the £100 reward! 🎉 Your hard work, dedication, and commitment are valued, and we’re delighted to be able to recognise your efforts.
We believe it’s important to celebrate the people who make a real difference to our team, and we hope this achievement inspires you to keep up the great work. Thank you for being part of VanR!
VanR Management
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Organised routes
Vanr is very organised at helping you find the right addresses of houses and businesses on daily routes.
October 14, 2026
Unprompted review
Reply from VANR
Thank you, Mike, for your positive feedback! We’re pleased to hear that you find our approach to route organisation helpful when locating delivery addresses for homes and businesses.
We understand how important clear directions and efficient route planning are to making your working day smoother, and we’re always looking for ways to improve the support we provide to our drivers. We appreciate you taking the time to share your experience!
VanR Management
Great
Great, accessible management team and easy to work with whilst they handle general issues and enquiries expediently
Good comradery amongst wider team.
No issues in general.
October 14, 2026
Unprompted review
Reply from VANR
Thank you, Philip, for your excellent review! We’re delighted to hear that you find our management team approachable and responsive when dealing with issues and enquiries.
Building a supportive working environment with good communication and strong teamwork is important to us, so it’s great to know you’ve had such a positive experience. Thank you for recognising the efforts of the wider team and for being part of VanR!
VanR Management
Friendly proffessional driver
September 25, 2026
Unprompted review
Reply from VANR
Thank you, Tracey, for your 5-star review! We really appreciate your kind words and are pleased to hear you had a positive experience with our driver. We’ll be sure to pass on your feedback to the team.
Kind regards,
VANR Management
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