Vape and Go Reviews 

27,873
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 4,512 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently praise the exceptionally fast delivery service, noting that parcels always arrive promptly and that prices are extremely reasonable compared to other stores. People also truly love the extensive selection of genuine items, excellent communication throughout the purchasing process, and the overall convenience of ordering online. Some reviewers were not happy with unexpected delivery delays, tracking problems, and occasional unfortunate instances involving incorrect or faulty products. A few customers additionally mentioned experiencing frustrating difficulties when trying to secure prompt refunds or resolve complicated order errors.

What people talk about most

Delivery service

Users describe positive interactions with delivery service, frequently praising the super fast and reliable... See more

Product

Customers had positive experiences with product, frequently highlighting the great selection of flavours,... See more

Service

Consumers find service to be positive, highlighting fast deliveries, affordable prices, and great... See more

Price

Reviewers mention positive feedback about price, highlighting that costs are much cheaper than the high... See more

Order

Reviewers highlight positive aspects of order processes, frequently praising the quick online navigation,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Always fast despatch. Excellent products for the money until October when the government slaps on Tax. Why do they always spoil our fun. Go after the billionaires if any government minister reads th... See more

Company replied

Rated 5 out of 5 stars

I'm getting on really well with the 70k HD glows nice puff lovely flavour and you can switch between two of them love. the triple lock system it's like a figit for your fingers 👉 delivery service fan... See more

Company replied

Rated 5 out of 5 stars

Good prices,good service,love the fact that I accumulate loyalty points that turn in to hard cash against future orders.always reliable and on the rare occasion when a item is out of stock they send i... See more

Company replied

Rated 5 out of 5 stars

Ive been using this site for years,fantastic value for money,speedy and very reliable. Always helpful and go above and beyond to help. Delivery service is great and the prices are very reasonable. Alw... See more

Company replied


Company details

  1. Electronic Cigarette Store
  2. also in
  3. Tobacco Shop

About Vape and Go

Written by the company

Vape and Go is a UK-based online vape shop, serving adult vapers across the country since 2018. From our warehouse in Preston, we stock one of the widest ranges of vaping products in the UK, including vape kits, pods, nic salts, e-liquids, big puff devices and nicotine pouches from leading brands like Hayati, Lost Mary, IVG, Vaporesso, Elf Bar and SKE Crystal.

Every product we sell is sourced from authorised UK distributors and complies with MHRA regulations. We check our prices against the market daily, so you'll find some of the lowest prices anywhere in the UK — and our multibuy deals across vape kits, pods and nic salts stretch your money even further.

Shop Vape Kits Shop Nic Salts Shop Sale

Delivery and Shipping

Free Tracked UK Delivery

We offer free standard tracked UK delivery on all orders over £35, with same-day dispatch on orders placed before 8pm, 7 days a week.

Next Day and Weekend Delivery

Royal Mail and DPD next working day delivery options are available at checkout, including DPD Saturday and Sunday delivery for orders that can't wait until Monday.

Click and Collect

Local to Preston? Order online and collect in store at no extra cost.

View Delivery Information

Customer Support

Need help? Call us on 01772 875800 or get in touch through our website — our team is on hand to sort delivery issues, faulty products or any question about your order. We read every review here and use your feedback to keep improving.

We are a strictly 18+ retailer. All orders are subject to age verification, and we take our responsibilities as a vape seller seriously.

Why shop with Vape and Go

Written by the company

Same-day dispatch, 7 days a week
Order before 8pm any day of the week and your order leaves our Preston warehouse the same day, with Royal Mail and DPD next-day options at checkout.
Free tracked UK delivery over £35
Free tracked delivery on all UK orders over £35. Need it faster? Next-day and DPD weekend delivery upgrades are available at checkout.
Genuine stock, lowest prices
Every product is sourced from authorised UK distributors and MHRA compliant. We check our prices daily so you get some of the lowest in the UK.
Real support when you need it
Call us on 01772 875800 or email support@vapeandgo.co.uk. We read every review and use your feedback to improve.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

28K reviews

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4.6

All reviews

(27,873)

4,114 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Having a great experience

Price is a great start as things r costing alot now. A good range of choice to pick from and a great experience

September 20, 2026
Vape and Go logo

Reply from Vape and Go

Hi Mary,

Thank you for this. Everything is costing more at the moment, so we work hard to keep our prices down and the range wide, and it is good to know that came through.

Kind Regards,
Vape and Go

Rated 5 out of 5 stars

Very easy to deal with super fast…

Very easy to deal with super fast delivery

September 20, 2026
Vape and Go logo

Reply from Vape and Go

Hi Rena,

Thank you. Easy to deal with is a lovely thing to be told, and we are glad the delivery kept pace too.

Kind Regards,
Vape and Go

Rated 5 out of 5 stars

Great prices

Great prices. Brilliant choice. Quick delivery

September 20, 2026
Vape and Go logo

Reply from Vape and Go

Hi Jane,

Thank you for this. Price, choice and speed are the three things we push hardest on, so it is good to hear all three landed.

Kind Regards,
Vape and Go

Rated 5 out of 5 stars

Theyre consistantly good

Theyre consistantly good. Delivery sooo fast

September 20, 2026
Vape and Go logo

Reply from Vape and Go

Hi Marmaduke,

Thank you. Consistency is harder than a good one-off, so we are pleased that is what you have seen from us.

Kind Regards,
Vape and Go

Rated 5 out of 5 stars

Great service

Great choices,price,delivery and communication

September 20, 2026
Vape and Go logo

Reply from Vape and Go

Hi Rosie,

Thank you for this. Keeping people posted matters as much to us as the order itself, so it is good to hear that side worked too.

Kind Regards,
Vape and Go

Rated 5 out of 5 stars

Fast delivery

Fast delivery, good communication

September 19, 2026
Vape and Go logo

Reply from Vape and Go

Hi there,

Thank you for this. Keeping you posted while the order is on its way is part of the job, and we are glad it landed quickly too.

Kind Regards,
Vape and Go

Rated 5 out of 5 stars

Great selection of products and quick…

Great selection of products and quick delivery

September 20, 2026
Vape and Go logo

Reply from Vape and Go

Hi Patrick,

Thank you. We put a lot into keeping the range as wide as it is, so it is good to hear you found what you needed and got it fast.

Kind Regards,
Vape and Go

Rated 5 out of 5 stars

Perfect as always

Perfect as always

September 20, 2026
Vape and Go logo

Reply from Vape and Go

Hi Nicola,

Thank you. Perfect as always is a high bar to be held to, and we will do our best to keep to it.

Kind Regards,
Vape and Go

Rated 5 out of 5 stars

Excellent again

Excellent again, will order again soon

September 20, 2026
Vape and Go logo

Reply from Vape and Go

Hi Steph,

Thank you for this. Good to know it has been excellent more than once, and we look forward to the next order.

Kind Regards,
Vape and Go

Rated 5 out of 5 stars

Always fast dispatch

Always fast dispatch

September 20, 2026
Vape and Go logo

Reply from Vape and Go

Hi Tracy,

Thank you. Getting orders out the same day takes real effort from the warehouse team, so it is good to know it shows.

Kind Regards,
Vape and Go

Rated 5 out of 5 stars

Faultless as always good offers 6 for a…

Faultless as always good offers 6 for a tenner elux
Very quick delivery my go to place for vape liquid

September 20, 2026
Vape and Go logo

Reply from Vape and Go

Hi Paul,

Thank you for this. Glad the offers are landing well, and being your go to place for liquid is about the best thing we could hear.

Kind Regards,
Vape and Go

Rated 5 out of 5 stars

Easy shopping

One of my most easiest shopping experience, found what I wanted and at very great price.

September 19, 2026
Vape and Go logo

Reply from Vape and Go

Hi Oriana,

Thank you. Finding what you want without any fuss is exactly what we want the site to do, so that is good to hear.

Kind Regards,
Vape and Go

Rated 4 out of 5 stars

Good cheap vape selection

Good vape selection, excellent communication and fast delivery. Only negative is on the odd occasion vapes I've ordered have either not worked or have stopped after a few vapes. However, for the price i can't complain, and their prices are unbeatable compared to other websites and shops.

April 12, 2026
Vape and Go logo

Reply from Vape and Go

Hi Sam,

Thank you for the kind words on the selection and the service. If a vape ever fails on you, please email support@vapeandgo.co.uk rather than put up with it, and we will get it sorted for you.

Kind Regards,
Vape and Go

Rated 5 out of 5 stars

5 star

Great prices, fast delivery 👏

September 19, 2026
Vape and Go logo

Reply from Vape and Go

Hi Nick,

Thank you for the five stars. Good prices and quick delivery are what we set out to do, and we are glad both landed.

Kind Regards,
Vape and Go

Rated 5 out of 5 stars

Great pricing and quick and easy…

Great pricing and quick and easy delivery

September 19, 2026
Vape and Go logo

Reply from Vape and Go

Hi Jordan,

Thank you for this. Quick and easy is what we are going for, so it is good to know that is how it felt.

Kind Regards,
Vape and Go

Rated 5 out of 5 stars

Fast delivery great product.

Fast delivery great product.

September 19, 2026
Vape and Go logo

Reply from Vape and Go

Hi there,

Thank you. Good to hear the product and the delivery both hit the mark, and we hope to see you again soon.

Kind Regards,
Vape and Go

Rated 5 out of 5 stars

Good service

As always competetive pricing and speedy despatch/delivery.Would recommend

September 19, 2026
Vape and Go logo

Reply from Vape and Go

Hi there,

Thank you, and thank you for the recommendation. Keeping our pricing competitive is something we watch closely, so it is good to know it stacks up.

Kind Regards,
Vape and Go

Rated 5 out of 5 stars

Easy to order

Easy to order. Delivered quickly.

September 19, 2026
Vape and Go logo

Reply from Vape and Go

Hi Liz,

Thank you for this. Simple to order and quick to arrive is the aim every time, so we are glad that is how it went.

Kind Regards,
Vape and Go

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