Ordering one weekend - to not receive order until after the next weekend is not acceptable is it - well that's assuming it does turn up next week - galling when you've paid £2.99 extra for postage,... See more
Company replied
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See what reviewers are saying
Ordered Friday before 4pm. Didn't receive order till following Tuesday. Only 50% of order received, missing two shortfalls, coils, and nic. Still not received two weeks later. No messages fr... See more
One of the largest/best selection of e-liquids I've seen. Reasonably priced (and fast) shipping to the Netherlands. For anyone wondering, with the new regulations in our country, you can still ord... See more
Shame on you Vape Cloud Uk i'm getting bombarded with emails pretending to show your concerns about Covid-19 when only it is really a sales email preying on people's fears and making a profit out of i... See more
Company details
Information provided by various external sources
Buy the best vape juice online. Premium E-Juice and E-Liquid online delivered directly to your front door. Free next day delivery on orders over £20!
Contact info
United Kingdom
- 03300535670
- info@vapeclouduk.co.uk
- vapeclouduk.co.uk
Service was quick but product was no…
Service was quick but product was no good in this case
January 25, 2025
Unprompted review
I bought this with a code from a friend…(vapescloud)
I bought this with a code from a friend ite was lit can’t lie. Defo gonna have to order some more
RymesUk
January 25, 2022
Unprompted review
It’s been over 4 weeks not received…
It’s been over 4 weeks not received much delivery paid for post. Can’t get hold of you to complain. As website down and email bounced back.
August 5, 2021
My package has not arrived and now i…
My package has not arrived and now i cant seem to email them and there website is down, i am not very happy at all at this point. Will try to get to there website again later
July 27, 2021
My order of over a week ago (32597) has…
My order of over a week ago (32597) has still not arrived and my repeated requests for an update have been ignored. The email address provided for queries does not work and bounces back undeliverable.
July 21, 2021
Avoid
Placed an order 2 weeks ago for next day delivery, still no sign of it. I have phoned 4 times and each time I've been told that someone will contact me.
Surprise surprise, no one has.
Not happy
Phoned again today to cancel and get refund.
Was told the person that hasn't contacted me 4 times will deal with it.
Looks like I will have to go through my bank to get my money back
July 13, 2021
Unprompted review
Lovely company to order from
Lovely company to order from. Delivery was very quick and only took 2 days 😁 have ordered from here twice and will definitely be ordering again.
June 15, 2021
I have yet to receive my order.
June 9, 2021
Fantastic service
Fantastic service, got my caoe next day. Will definitely order again.
A gul
March 24, 2021
Unprompted review
Delivered on time replied quickly to my…
Delivered on time replied quickly to my emails
March 17, 2021
Great service
February 27, 2021
Great products and prompt delivery!
January 29, 2021
All round good service and value
This was my first purchase from Vape Cloud UK. Really good range of products and multi-buy offers. Prices were better than other vape shops I've bought from. Delivery was fast. All round excellent service, many thanks!
January 29, 2021
Vape cloud uk
Easy to order. Had a lovely email to welcome me and thanking me for my custom and goods received on time great all round
January 15, 2021
All my shipments delayed still not…
All my shipments delayed still not receive and they said from 5 to 8 days to receive but nothing 2 shipments in transit and this be just send it to the Royal Mail yesterday and I was placed all the 3 shipments together 😢
January 14, 2021
Reply from Vape Cloud UK
Hi Sheikh
As we discussed on the live chat prior to you placing the orders, we advised the following.
The UK had entered another nation wide lockdown which has forced the closure of none essential shops, thus increasing the demand on the courier service and increasing demand as people can only have good shipped.
We also advised we only ship internationally using Royal mail, we have no control over any other courier services used after this point.
We advised that Royal mails tracking service had increased delays in updating and when the 3rd package wasn't showing we raised a case with them to find out what was happening. We emailed to inform you of this and subsequently once the tracking had finally updated, unfortunately it took Royal Mail longer than normal to get back to us for reasons already explained.
All shipping globally is impacted at the moment due to the global pandemic caused by covid-19. Again we have zero control of the delays due to us using the courier service to get your package from the UK to Qatar.
All 3 packages were shipped within the correct time scale, however the Royal mail tracking service not updating will make it look like it hasn't shipped on time.
You will find that depending on the route your packages take there could increased delays due to impacts along to route.
VCUK
Good vape shop
Fab shop, will be back again! Very competitive prices and fast turnaround.
January 8, 2021
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