Vapedirectstore Reviews 292

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 78 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the reliable and fast service, highlighting the quick dispatch and delivery of orders. Many appreciate the excellent quality of the products, with some noting the good selection available. The staff is frequently commended for being friendly, helpful, and professional, with some reviewers specifically mentioning a staff member's gentlemanly approach and prompt responses to queries. However, some people were dissatisfied with the delivery service, specifically mentioning issues with packages being left in insecure locations. A few other people also felt that their orders were not received, or experienced delays in getting their items.

What people talk about most

Delivery service

Customers had positive experiences with delivery service. Many reviewers consistently praise the fast and... See more

Product

Customers consistently note positive experiences with product. Many reviewers praise the great quality of... See more

Service

Clients share positive opinions on service, consistently praising its speed, reliability, and overall... See more

Order

People report ambiguous experiences with their orders. Many customers praise the fast and correct delivery,... See more

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the team for their friendly,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Never had a problem with vape direct. Only thing is they use dpd for deliveries and dpd just leave my order thrown at the gate. All they have to do is either ring my phone or the buzzer at the gate an... See more

Rated 5 out of 5 stars

Absolutely reliable and fast service. I ordered my fav vape (what I found during my last trip to the UK) and it is unavailable in my country. They delivered it so fast and in an excellent and profe... See more

Rated 5 out of 5 stars

The products are phenomenal and the company is even better! When I made my first order several months ago they included some free gifts! Recently, I missed the allotted time to pick up a delivered pac... See more

Rated 5 out of 5 stars

I recently had an outstanding experience with Vape Direct! The quality of their vapes is excellent, and shipping to the UK was seamless. I was kept informed throughout the entire process, and my order... See more


Company details

  1. Vaporizer Store

Written by the company

At Vape Direct Store we offer world leading vape brands at exceptional value. We are stockist of Elf Bar, Lost Mary, IVG and NEAFS Irelands first Heated Tobacco Alternative. Our aim is to offer adult smokers alternatives the help them reduce their harm exposure and save money. Our ambition is to deliver a world class customer experience through every step of your journey with us.


Contact info

4.8

Excellent

TrustScore 5 out of 5

292 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Awesome experience

Awesome experience, lightening fast delivery, and high quality products.

August 31, 2023
Unprompted review
Vapedirectstore logo

Reply from Vapedirectstore

Thank you for this great feedback.

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