Vape Juice Depot Reviews 

8,503
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 3,665 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the fast and reliable delivery service, often receiving their orders promptly within a few days. People appreciate the wide variety and excellent quality of products available, noting that items are often exactly as described. Many consumers also highlight the very reasonable and competitive pricing, finding products cheaper than local alternatives, contributing to an overall positive and easy ordering experience. However, some customers also noted occasional issues with delivery, including significant delays or orders not arriving as expected. A few other people also felt that the mandatory signature or age verification fees were an unnecessary annoyance. Additionally, some reviewers experienced problems with tracking information or found certain desired products to be out of stock.

What people talk about most

Delivery service

Clients share positive opinions on delivery service, frequently praising its speed and efficiency, with many... See more

Product

People report positive experiences with product, often highlighting the good selection, availability, and... See more

Order

Consumers find the ordering process to be generally positive, with many praising the ease of online ordering... See more

Price

Users describe positive interactions with price, consistently finding them to be very reasonable, decent, and... See more

Service

Customers had positive experiences with service, with many reviewers praising the fast service, excellent... See more

Reviews shaping this summary

Rated 4 out of 5 stars

First order was fine no issues but this second order has been taking much longer to arrive causing me to wonder if my money had been taken and almost cancelled the order. The product I first ordered h... See more

Company replied

Rated 4 out of 5 stars

Everything is top tier, customer service/all the types of vapes that I enjoy/website easy to navigate/prices are pretty good. My new favorite site to order vapes from but the excise taxes are killing... See more

Company replied

Rated 4 out of 5 stars

I liked the multiple flavor options that were actually available. Very reasonably priced. The only negative i have is there wasn't any tracking info. that was available.

Rated 5 out of 5 stars

Order - 4 Pink & Blue geek bar Pulse This has been my 3rd order, I always purchase the Expedited Shipping (the free shipping still has the signature authorization fee), the order is delivered in 3-4... See more


Company details

  1. #15 of 34 best companies in Vaporizer Store
  2. #13 of 26 best companies in Electronic Cigarette Store
  3. #15 of 31 best companies in Tobacco Shop

About Vape Juice Depot

Written by the company

Vape Juice Depot only carries superior-quality vape products, and we provide them to you at the most affordable price anywhere in the US. Each product we offer goes through rigorous quality control before landing on our shelves. We offer the largest selection of Premium Salt Nic eLiquids, Portable Pod Systems, Vaporizer Kits, Tanks & Cartridges, Coils, and much more. Competitive Low Prices and Free Domestic Shipping with no minimum purchase. Shop now and Save BIG!
FINAL SALE
FREEBASE ELIQUIDS
NICOTINE SALTS
DISPOSABLE VAPE
VAPE TANKS
NICOTINE POUCHES

Customer Loyalty Program

Written by the company

Earn Points and Save Big
Join our rewards club and get up to 8% cash back on all orders.

Our Shipping Promise

Free US Shipping

Free US Shipping on all orders above $99

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

9K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 89% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.4

All reviews

(8,503)

3,657 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service

Great service. Fast delivery

July 13, 2026
Vape Juice Depot logo

Reply from Vape Juice Depot

Sylvia, thank you for the five-star review!

Rated 5 out of 5 stars

Fast and and on time

Fast and and on time. Kept me me up to date on my delver every step of the way

July 13, 2026
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Reply from Vape Juice Depot

Chris, thank you for the five-star review!

Rated 5 out of 5 stars

Fast shipping

Fast shipping! Good price!

July 6, 2026
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Reply from Vape Juice Depot

Andrew, thank you for the five-star review!

Rated 3 out of 5 stars

It seems like a lot of the time you're…

It seems like a lot of the time you're out of what I've ordered, and the delivery isn't as quick as it used to be.

July 6, 2026
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Reply from Vape Juice Depot

Jill, thank you for taking the time to share your feedback.

We're sorry to hear that your recent experiences haven't met the standard you've come to expect from us. We understand how frustrating it can be when a product is out of stock or when delivery takes longer than anticipated.

Our team is continuously working to improve inventory availability and streamline our shipping process so we can provide a better experience for our customers. We truly appreciate your patience and your continued support.

Thank you for being a valued customer, and we hope to provide you with a much better experience on your next order!

Rated 5 out of 5 stars

Wonderful experience

Wonderful experience! Great customer service and fast shipping.

July 6, 2026
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Reply from Vape Juice Depot

Summer, thank you for the five-star review!

Rated 4 out of 5 stars

Superior Shipping!

Honestly it's your shipping process! It's really convenient and arrives fast. Also prices are competitive. If I had 1 thing to say bad it would be the 7.99 signature fee. Wish you could refuse it.

July 13, 2026
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Reply from Vape Juice Depot

Donald, thank you for your positive review!

We sincerely apologize for any inconvenience the signature confirmation requirement may cause. However, we are committed to complying with all applicable local, state, and federal regulations to ensure orders are delivered safely and responsibly.

We truly appreciate your understanding and support!

Rated 5 out of 5 stars

I love the variety of products that you…

I love the variety of products that you offer. You literally have the biggest names and most popular items in every category. Your website is easy to navigate. The only thing I wish was that you guys offered promotional codes or coupon codes that could be found to offer discounts but other than that, I love everything about your website.

July 13, 2026
Vape Juice Depot logo

Reply from Vape Juice Depot

Erica, thank you for the five-star review!

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