Vapemasterz Reviews 6

TrustScore 3 out of 5

2.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details


Contact info

2.9

Average

TrustScore 3 out of 5

6 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Mediocre experience

I saw the bad reviews but decided to give them a shot anyway. I ordered an inexpensive RDA. To be honest they had the best price I could find. I placed my order, after three days of silence I messaged with them. They said it would ship that day. It shipped the following day. When it arrived the squonk pin was missing. I immediately tried to phone them. When you call the number on their site you just get a long pause then it disconnects, I tried several times. I tried the online chat option again. Someone came on, before I could type anything I was told, “We will get back to you at a later time.” I tried again several times, they closed for the day without me ever contacting anyone. I used the last option and emailed them. Late the following afternoon they replied. I was told they would send a squonk pin that day and they did include a tracking number. It shipped the next day. I received it today. In conclusion, Pros, I did receive my order at a good price, there was a problem, it was rectified. Cons, the phone number they provide is useless. They are difficult to reach in chat. They are slow to ship. All being said, I won’t be using them again and I can’t recommend them.

June 20, 2020
Unprompted review
Advertisement
Rated 1 out of 5 stars

Don’t trust this site!!!!!

So, i order a mod off the site and they email me a few days after the order saying that the order couldn’t be completed because the color they advertised was NOT available. They offered another color option and i chose one about a week ago and I haven’t heard from them since and i cant help but get the feeling that I’ve been ROBBED.

April 27, 2020
Unprompted review
Rated 1 out of 5 stars

I have placed three orders with them

I have placed three orders with them. 1st they confirmed then after a week i emailed them and said one item was no longer available can they remove it, i agreed but than they charged me shipping as it now fell under the free shipping limit. Ok. Second order more than a week after confirmation they deleted an item from my order without explanation and didnt send out for a week after that, and didnt respond to any emails. Third order placed shortly after the second was confirmed on April 3rd and my card charged a few days later. Tracking shows it sitting in preshipment since the 3rd. No responses to numerous emails. Finally i reauest a cancellation of the order and refund since it hasnt moved and no email responses. To date it is still sitting in preorder with no response from the company. Ive received orders from fastech, elemental, vapor dna and vapinusa all placed after my last order with them. Worse shipping and customer service than the chinese companies!

April 12, 2020
Unprompted review
Rated 5 out of 5 stars

I have placed 2 orders so far with…

I have placed 2 orders so far with Vapemasterz and am extremely pleased with their pricing, service and shipping. I buy loads of gear from a lot of shops, but they have now become the first and last shop I check out before purchasing. I look forward to buying more "stuff" in the near future.

December 16, 2019
Unprompted review
Rated 4 out of 5 stars

So stoked!!

I am giving them four stars because when I tried to call I was not able to get through at all I guess their phone service was having issues and you just can’t get through I was calling from Maryland. I did email them several times I did not get a response I don’t know if that’s because they were having problems with their servers ?? I will say the mod and tank I got is extremely awesome and works like a charm I am in love fast shipping I will order from them again!! Order 1021 A- Priv 220w chrome mod, and tank... I must admit I was skeptical at first because I had never ordered from them before and I am very careful about who I order from online but this is a good company and I would order from again thank you guys so much!!

September 10, 2019
Unprompted review
Advertisement
Rated 5 out of 5 stars

Great customer service

Great customer service! Great prices. Free shipping over 50$ and they have exclusive vaping gear. Awesome fast shipping too! I shop with them and recommend others should too!

December 2, 2018
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look