Vape Mate 

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Company details

  1. Food, Beverages & Tobacco

Information provided by various external sources

Vape Mate is an herbal vape shop (mostly) specializing in highly discrete, very efficient and highly effective vaporizers.


Contact info

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Rated 1 out of 5 stars

Steer well clear!

These drongos sent my replacement vape to the wrong address and then blamed me for it… here’s the email transcript so you can judge for yourself:

Me:
Hey my dudes,
This is a highly unfortunate email to be sending but I live in _______ and have no contact with anyone at the old house you sent the replacement to…
I left there almost 6 months ago. My current address (the one I put on the back of the parcel I sent you) is: ____.

VM:
Well Jon,

Hopefully they send your vape back to the sender. Cross your fingers.

Me:
Hmmm,

So it’s my fault you sent it to the wrong address?

VM:
Yes, you failed to communicate your address change.

Me:
But it was the return address I provided on the vape I sent back!
How could I possibly know you were going to send it without first checking my address?
But as I say, the last address I provided you with is my current address, so…
Why you being weird?

VM:
Your replacement has been shipped. The the rest was up to you.

While I understand this is highly unfortunate, it’s definitely not my fault and blaming the customer for your own mistake is wild!

September 16, 2024
Unprompted review
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Rated 5 out of 5 stars

Highly recommend company

Five star company Fantastic company always there to help
Great friendly first class service
Plenty of flavours of e juice to choose from
Plenty on hardware and accessories
Loads of information to help you too
Deliveries are always on time with emails to let you know every step of the way where your order is and a fantastic reward club with money off your order and great deals too
Would never go anywhere else

July 3, 2020
Unprompted review

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