Vape Online Store Reviews 

8,142
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 1,368 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast next-day delivery service, noting that parcels arrive quickly and reliably every single time. People also love the wide selection of flavours and competitive prices, making it easy to find great deals on every purchase. However, some customers also noted issues when items were unexpectedly out of stock during the order preparation process. A few reviewers experienced delivery delays or received alternative options because their initial choice was completely unavailable. Despite these occasional setbacks, consumers remain very satisfied with the overall quality and efficiency provided.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery service, highlighting exceptionally fast... See more

Product

Reviewers mention positive feedback about product quality, value, and a massive selection of flavours.... See more

Service

People report positive experiences with service, highlighting fast and reliable delivery alongside prompt... See more

Order

Customers had positive experiences with order, highlighting the straightforward ordering process and fast... See more

Price

Clients share positive opinions on price, highlighting competitive and reasonable rates across a great... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Used this company vape online store for several years now, excellent service when ordering, next day delivery with text to say order received and order dispatched, also confirmed by email, once disp... See more

Company replied

Rated 5 out of 5 stars

I use to have to locate a shop that catered for what I needed however reputable companies seemed to collapse overnight. I sort out another way and came across vape online store. Superb service quick... See more

Rated 5 out of 5 stars

I’ve been buying from here for a long time and have always been impressed with the service. Orders are dispatched and delivered incredibly quickly, and the customer service is excellent. On the rare o... See more

Rated 5 out of 5 stars

I have been purchasing for a few years now and purchase my monthly supply. Prices ae competitive and the choice is great. Ordering process is straightforward and postage fast. Would recommend this com... See more


Company details

  1. Electronic Cigarette Store

Written by the company

Welcome to vapeonlinestore.co.uk, your ultimate destination for best-quality vape products in the entire UK. We take great pride in offering our customers an extensive selection of genuine and authentic vape products from top brands, all procured directly from the source. We source all our products directly from the brands, guaranteeing no middlemen are involved. This further makes sure that you receive only the best and authentic products of the highest quality. We also know the importance of fast and safe service. 🚚 That's why we provide our customers with fast shipping, so that you can enjoy your products without any delay. We offer our products at the most competitive prices in the market, guaranteeing that you get excellent value for your investment. To enhance your shopping experience with us, we are delighted to offer you exclusive discounts on bulk purchases. By taking advantage of these remarkable deals, you can save more money while indulging in your favorite vape products. Visit vapeonlinestore.co.uk now and discover why we are the best choice for vapers across the UK.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

8K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 35% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

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4.6

All reviews

(8,142)

1,341 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Really happy with Vape Online Store

Really happy with Vape Online Store. Customer service was excellent and very helpful. Delivery was super fast and everything arrived well packaged. Ordering was easy and smooth on the website. Great range of products too and everything was exactly as described. Would definitely order again.

July 16, 2026
Rated 5 out of 5 stars

Excellent service received.

I’ve been a customer at vape online store for almost 3 years. There is an excellent selection of products. I have never had any issues with my items. The service is excellent. Super fast delivery! The points system is good too so you can save a bit when you shop.

August 22, 2026
Unprompted review
Rated 3 out of 5 stars

Nothing to do with the service but I…

Nothing to do with the service but I can't give 5 * for having no stock of my product. At the same time, I wouldn't give 1* just for that. You tried your best, kept in contact and phoned me directly to tell me and refund my money immediately!

August 11, 2026
Rated 5 out of 5 stars

Recomended

“Excellent service and a very good product. Please keep improving your service. Wishing you continued success!”

August 18, 2026
Rated 5 out of 5 stars

Great service

Great service, fast delivery & good prices what more can you ask for. Highly recommend & will definitely be ordering again.

August 18, 2026
Rated 5 out of 5 stars

Order & delivery

They had the courtesy to call and advise me that a flavour was out of stock and would I like to pick another flavour, rather than placing a random flavour in, which I think is great customer service.

August 16, 2026
Rated 5 out of 5 stars

Order replaced and sent!

EVRI 'misplaced' my order and I rang VOS and spoke to a very helpful woman and she could see that my order never reached me. She was straight on it and got my products (LOST MARY) sent AGAIN this time with Royal Mail...I got my order 2 days later! No problem 😊

August 9, 2026
Rated 5 out of 5 stars

Been shopping with VOS for some time…

Been shopping with VOS for some time now and honestly couldn't find fault with anything.
Super fast delivery, great choice of vapes, pods and accessories. Fantastic list of flavours that are really flavoursome, not mild and disappear before u've got to the end. Looks prices
Great customer care 5* from me, I won't be buying from anyone else.
Give them a try you defo won't be disappointed

August 19, 2026
Unprompted review
Rated 5 out of 5 stars

I use to have to locate a shop that…

I use to have to locate a shop that catered for what I needed however reputable companies seemed to collapse overnight. I sort out another way and came across vape online store. Superb service quick next day delivery and found my all time favourite vape PYNE PODS. I use to have large cumbersome mods with terrible coils but now that’s a thing of the past. Thank you for excellent service and products. Also quick and easy to navigate website

August 19, 2026
Unprompted review
Rated 5 out of 5 stars

1st class service as always just hppe…

1st class service as always just hppe the Galsxy Focus 2's don't emedistley leak as per too many times peeviousley

August 14, 2026
Vape Online Store logo

Reply from Vape Online Store

Dear Customer,

Thank you for your continued support and for sharing your feedback. We are pleased to hear that you have been happy with our service.

We are sorry to hear about the previous issues you experienced with the Galaxy Focus 2 devices. We understand your concern and hope your latest order performs as expected. If you experience any issues, please contact our customer service team and we will be happy to assist.

Kind regards,
Vape Online Store

Rated 5 out of 5 stars

Fast delivery

Fast delivery, good deals!! Excellent customer service if your product is out of stock 👍

August 14, 2026
Vape Online Store logo

Reply from Vape Online Store

Dear James,

Thank you for your kind feedback. We are delighted to hear that you have been pleased with our fast delivery, competitive deals, and customer service.

We always aim to keep our customers informed and provide helpful solutions when a product is unavailable. Your support is sincerely appreciated, and we look forward to serving you again.

Kind regards,
Vape Online Store

Rated 5 out of 5 stars

Great product and excellent customer…

Great product and excellent customer service with prompt delivery, very satisfied with everything.

August 14, 2026
Vape Online Store logo

Reply from Vape Online Store

Dear Customer,

Thank you for your positive feedback. We are delighted to hear that you are satisfied with the product, customer service, and prompt delivery.

Providing a reliable and enjoyable shopping experience is important to us, and we are pleased that everything met your expectations.

We appreciate your support and look forward to serving you again.

Kind regards,
Vape Online Store

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