Vaperzcloud Reviews 

What can I say? I ordered a Shift Sub-Tank (Electric Purple) on a Friday and it arrived first thing Monday morning. The product is top quality, the delivery was incredibly fast, and I wouldn't hesitate to order from them again.

VaperzCloud customer service is next level incredible, especially in this day and age where companies have come to believe they can treat their customers horribly and still expect them to return. Well, I will absolutely return to VaperzCloud, for many years to come, not only for their top tier products, but because I know I can trust in them to stand behind those products, and support me when I need it.

I dealt with VaperzCloud support for some issues I was having with a Hammer of God 400 XL. They were very quick to offer that I could send them in the device, or they would send me the needed part, if I was comfortable in replacing it myself.

The professionalism, friendliness, and rapid speed of their support really blew me away, and as a result they have created a customer who will be returning for many years to come.

Thank you, VaperzCloud, for actually caring about your customers, and I truly hope that you may become the largest vape hardware related company in the industry, and I will be along for that entire ride!

Please keep away from this company
BUNCH OF SCAMMERS

My device developed a fault and meant it could not be used. I originally contacted the company who sold it to me and they directed me to Vaperz Cloud who make the item. Will could not have been more helpful, with videos and photos they identified what parts need replacement and sent these promptly, good customer service is becoming rare these days but I am pleased to see the Vaperz Cloud clearly make it a priority.

Have had to deal with vapers cloud for a parts for my mods. They always get back to u. In my case they sorted 1 part out for my mod free of charge. The other was a small charge. All in all a 1st class service from these guys. Highly recommend 👍

I emailed customer services regarding a product. They was so quick to reply back and helpful, sorting out the issue. Very friendly and polite staff members. I will 100% be using them again!

Recently dealt with Will at customer services. 5* service received from him.
Very satisfied with my outcome.
100% recommend.
Thanks again Will!

Great company would recommend to everyone Vaperz cloud great products including there mods and tanks any one looking for good quality vape products this is the place to get from also great customers service if you got any enquires

Brilliant customer service. Created a custom order for some vape parts I needed. Really fast response and dispatch and the parts were so cheap! Can’t recommend more!

I had an issue with my vaperz cloud AIO mod after only a few months. The original seller ignored me completely but vaperz cloud customer service (from Will Schmidt especially) was fantastic. Replying to my emails immediately and couldn't do more to help me, even offering a repair service. Would highly recommend buying from them directly.

i bought a swift SAN AOI e cig which had been butchered by tge previous owner i liked the design so decided to buy a new one, what a great e cig does everything i expected it to do well happy. anyway i contacted the guys over at vapercloud the company who sell the SAN products and asked about spares for the broken e cig,They couldn't be more helpful and told me i could order anything from 1 small screw or a case basically i could order every part needed to build a working e cig, i told them what i needed via emails they kept in touch made it so easy to order and pay and the price was brilliant too really cheap yet quality products so now i have 2 great SAN AOI e cigs. a great company who go out of there way to help. 5 stars for them. try them you won't be disappointed. Rob.

Everything went great!

Ordered a replacement 40mm glass for my Valkyrie tank. Arrived packaged well and quick delivery. My tank is now up and running again!

Will has been absolutely amazing in dealing with an exchange on a tallboy tank and an issue with my wife's San AIO. Top bloke and best products on the market

Worse customer service I've ever dealt with, I bought a valhalla micro v2 and it's a faulty product that is not functioning properly and they just keep giving me the run around, I will never buy there products from them directly ever again because they just keep giving me the run around, if I would have bought it anywhere else they would have replaced it, other companies have better warranty on vaporz cloud product than they do on there products, that's freaking sad, ignorance!!!!

Hello, I have been a vape user for almost 5 years, and I’ve tried around fifty different models, mainly box mods with tanks. The weight, size in my pocket, and battery life have always been an issue, not to mention the liquid leaks. Then I discovered Vaperz Cloud and the SAN AIO. The product is just incredible—compact, powerful, and very beautiful. Added to that, a customer service that is exceptionally professional. I mistakenly contacted the USA team, and they themselves asked the UK team to reach out to me, solving my issue within a few hours, always with politeness and attention to detail. Congratulations—it’s very rare nowadays to find high-quality products with high-quality service. Thank you from France !

Will dealt with my product issue promptly and expedited delivery for me. Great customer service all around - I can't fault them!

Quite honestly the BEST customer service I’ve ever received from any company in this industry. They really stand by their products.

Absolutely fantastic customer service! I purchased a San AIO and the screws were stripped so I couldn’t change the after market panels. The day after I sent my San in to Vaperz Cloud for repair, they sent me out a brand new replacement, and they refunded me for my postage costs! Amazing company, as always. Thank you VC!!!!!!!!!

really very satisfied with their service I was looking for a particular part (very difficult to find) and from the first email sent he offered to send me the part WITHOUT ANY COST I received the part in three days (I specify that I am in France) he was very professional and super understanding and I thank him for his responsiveness and his professionalism. ah and their product is really great by the way. a big thank you to them.