Vapesale24 Reviews 267

TrustScore 2.5 out of 5

2.6

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Rated 3 out of 5 stars

I ordered twice now and yes it takes some time to arrive but it does arrive. Support could be better but I noticed if you are nice to them they will be nice to you! My advice to them is use package... See more

Rated 2 out of 5 stars

Bought 21 times (as far as order history shows), never had an issue. Items were good and came fast. Turned out to be my go-to vape supply store. On the 24th of November, I contacted the delivery c... See more

Rated 1 out of 5 stars

Says that delivery time is 1-4 working days, I have waited 4 days and on the first day I got email that package is on the way to me, and I think the delivery driver got lost because he has been drivin... See more

Company replied

Rated 1 out of 5 stars

Ordered a few vapes from them that arrived less than a week ago. Shipping was fast but their customer support is diabolical. One of my devices came faulty with no liquid in them and a faulty battery.... See more

Company details

  1. Vaporizer Store

Written by the company

One of the largest vape stores in Europe. With good delivery prices and a large number of different products in stock. More than 2500 different products are available in our warehouse. Fast delivery to all of Europe from EU warehouses.


Contact info

2.6

Poor

TrustScore 2.5 out of 5

267 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Very nice shop

Very nice shop, with good prices. Made my order on a tuesday, came the following monday, so 6 days to Denmark, which is pretty good. Will be ordering again! Thank you :-)

July 11, 2022
Unprompted review
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Reply from Vapesale24

Thank you for choosing our store.

Rated 1 out of 5 stars

Bad company, do not trust

Says that delivery time is 1-4 working days, I have waited 4 days and on the first day I got email that package is on the way to me, and I think the delivery driver got lost because he has been driving for like 5 days now. I don’t even live far from Latvia, 2 hours from their company. Live chat also doesn’t respond, typed there 3 days ago and still no answer. Overall bad experience don’t recommend

June 30, 2022
Unprompted review
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Reply from Vapesale24

Hello! We would like to know your order number so we can check this situation, but we don't have any open chat older than 24h except on weekends when we don't work and send out orders on Monday. If you ordered between 22. June - 27. June then there was a delay because of holidays in some European countries. Also, keep in mind that order processing can be from 1 day to 3 business days and delivery is from 2-4 business days. Also if you live 2h from our company then delivery is up to 8 business days as we have mentioned in our delivery page where you can find all information about how long order can take to be delivered. Overall if you received your order within 7 business days then we did all as it should be and is written in our terms on the website.

Rated 5 out of 5 stars

Fast

Fast, good quality, best prices and when something is not clear there is always option to ask support on live chat.

June 24, 2022
Unprompted review
Rated 5 out of 5 stars

Got my order real fast for where I am…

Got my order real fast for where I am from and were really happy about a little gift from them.
Good customer service too.
Definitely my favorite store!

June 21, 2022
Unprompted review
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Reply from Vapesale24

Thank you for your review and thank you for choosing our store.

Rated 5 out of 5 stars

Good shop

Good shop, I like it

June 21, 2022
Unprompted review
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Reply from Vapesale24

Thank you for your review and thank you for choosing our store.

Rated 5 out of 5 stars

Hi future buyers

Hi internet stranger,

10/10 I would buy here again.
Delivery to The Netherlands took 6 days, including the weekend.
Prices are sharp.
If I bought the same in my local vapeshop it was the double of not a bit more, and I didn't even need to leave the comfort of my house.

Thank you for the good experience.
Cu on my next order.

June 20, 2022
Unprompted review
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Reply from Vapesale24

Thank you for your review.

Rated 5 out of 5 stars

Ex-Smokers Buy Here

Excellent! Shipping to Lietuva - 2 working days. Prices are way better than in local stores here. Wish more detailed descriptions of e-juices. Will return back for nice items. Highly recommended.

June 17, 2022
Unprompted review
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Reply from Vapesale24

Thank you for your review.

Rated 1 out of 5 stars

Very very slow delievery

Very very slow delievery. Dont use them!!! I havent recieved yet. Waited 1 month.

May 11, 2022
Unprompted review
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Reply from Vapesale24

Hello! Sorry for this issue, but we are not a delivery company and can't tell them to deliver faster or slower. In your case, delivery was way too long and unusual, but it was delivered.

Rated 1 out of 5 stars

Don't buy on vapesale24.com

In order to return the product that I bought by mistake and was still in delivery at the time, they did not provide me with any information regarding the return policy. And after a few days still no answer. In addition, after receiving the shipment, I found out that the arrived nicotine was already oxidized and colored brown!

May 6, 2022
Unprompted review
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Reply from Vapesale24

Hello! As we in Europe use partner warehouses then communication with them is slow and if they have sent orders then we can't stop it. As you need to pay before the order is sent I think there is time to change your mind and not make wrong orders. Nicotine by itself can be pure white or yellowish as in total vape industry use more than 10 different nicotine types and each have its own flavor, and color.

Rated 1 out of 5 stars

Dont ever buy from here

Dont ever buy from here

You cant get in touch with Them if anything happens or there is a problem… which of course there is, because this Company does not Care about you.

April 12, 2022
Unprompted review
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Reply from Vapesale24

Hello! You can always contact us on live chat on the website. Just type their question and we will reply as soon there will be a free agent. Email is only for business purposes.

Rated 4 out of 5 stars

Nice website not a scam

Good website i am from Lithuania and i got my item in like 2 days or so . Prices are good but it could be better but still better than prices of local shops . And one bad thing you cant buy mod like aegis legend without an atomizer. But its still good website and i will buy more things from there . Respect

March 9, 2022
Unprompted review
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Reply from Vapesale24

Thank you.

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