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Vape Store Direct Reviews 

379
•
TrustScore 5 out of 5

4.8

Electronic Cigarette Store
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Review summary

Created with AI, based on recent reviews

Considering 110 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the competitive pricing and excellent product range, finding items cheaper than elsewhere and of high quality. Many people highlight the exceptionally fast delivery service, with orders often arriving the next day. The overall service is consistently described as fantastic, with staff going above and beyond to resolve any issues smoothly. Reviewers also appreciate the user-friendly website, making the ordering process straightforward and easy. Furthermore, consumers often note that products arrive well-packaged, ensuring items are in perfect condition upon delivery.

What people talk about most

Delivery service

Consumers find delivery service to be positive, consistently praising its speed and efficiency. Many... See more

Price

Reviewers highlight positive aspects of price, consistently praising the competitive and great prices, often... See more

Product

People report positive experiences with product, often highlighting the great prices and quality. Many... See more

Service

Customers had positive experiences with service, consistently describing it as excellent and brilliant.... See more

Order

Users describe positive interactions with order, frequently highlighting fast and trouble-free ordering and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great range of vape kits at a very competitive price, along with free tracked Royal Mail delivery. Very please with my Voopoo Drag X2. Will definitely use Vape Store Direct again. Highly recommended.... See more

Rated 5 out of 5 stars

Amazing experience purchasing a vape mod kit. I accidentally ordered the wrong colour in the middle of the night and emailed the sales team about swapping for the colour I’d wanted, they emailed back... See more

Rated 5 out of 5 stars

Happy with service provided! Received items purchased, no issues. Came quickly and tracking provided. No faults on products received. And an excellent price too! All in all, a good shopping... See more

Rated 5 out of 5 stars

Can’t recommend these guys enough been using them for just over a year maybe even 2 and they always correct even the smallest of error, they really are great, also you get free things the more you buy... See more

Company details

  1. Electronic Cigarette Store
  2. Battery Store
  3. Vaporizer Store

About Vape Store Direct

Written by the company

Vape Store Direct

Vape Store Direct is home to a huge range of e-liquids, vape hardware, accessories and CBD products. We carry shortfills, Nic Salts, traditional freebase nicotine liquids as well as a variety of vape kits, tanks, RDA's, Coils, batteries and all the necessities in between!

We are known for our comprehensive range of premium quality liquids in a variety of flavours and for our recognised range from major brands & manufacturers such as Aspire, Efest, Geek Vape, Innokin, Smok, Vaporesso, Wotofo and many more!

Whether you are looking for a starter vape kit or a more advanced set up, box mod or RDA we have you covered. Our products cover the entire range of vaping, from discreet pod mods, MTL devices and sub ohm kits and tanks. With a wide selection to choose from, you are sure to find exactly what you are after!

We are Based in the UK with our warehouse being in Essex. This gives us great connection across the country to ensure super fast dispatch times. Turnaround on orders is very fast ensuring you get your delivery quickly! All products are well packaged, sent with reliable couriers such as Royal Mail and DHL.

What's more is we offer FREE DELIVERY on qualifying orders! Some kits also come with FREE E-LIQUID and some of our e-liquids come with FREE NIC SHOTS too! Check out the product pages for more information!

We constantly refresh with new stock and the latest gear which means you will get the most and very best value for your money!

Contact info

4.8

Excellent

TrustScore 5 out of 5

379 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.8

All reviews

(379)

100 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Always positive

Order through EBay and liquids always arrive promptly and are great value for money when compared to the same brand at other shops - could not recommend enough!

December 18, 2024
Unprompted review
Rated 5 out of 5 stars

I have used Vape Store Direct

I have used Vape Store Direct on a number of occasions via ebay and have never had a problem.
everything has been sent to me perfectly packaged and in a really decent timeframe.
I ordered on the 10th December and it arrived on the 14th, now that is what I class as exceptional service.
I cannot recommend this company enough only to say this is one very satisfied customer.
Long may it last.

December 10, 2024
Unprompted review
Rated 5 out of 5 stars

Amazing service

Every time I have placed an order it has been prompt and very good prices . Excellent customer services. Highly recommended .

December 5, 2024
Unprompted review
Rated 2 out of 5 stars

I'd like to follow up on my previous…

I'd like to follow up on my previous review by saying that it was engendered by effectively a 'bribe' of a £10 credit on a new account. This actually turned out to be £5 and then when I ordered items said to be in stock; afterwards I was told one item wasn't and that a £2.95 credit would be put back on my account. Now a cynic might say this was a cyclical trap to get you to reorder. All I can say from my perspective is that I'm not ordering from them again. I can get what I want elsewhere and cheaper.

October 14, 2024
Unprompted review

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