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Vapestorm Reviews 

1,385
•
TrustScore 5 out of 5

5.0

Electronic Cigarette Store
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Review summary

Created with AI, based on recent reviews

Considering 191 reviews, reviewers overwhelmingly had a great experience with this company, frequently highlighting the excellent service, products, and prices. Customers consistently praise the quick delivery, often noting that orders arrive promptly, sometimes even within a couple of days. Many people appreciate the competitive pricing, finding the products to be of high quality and great value compared to other options. However, some customers experienced issues with incorrect orders or partial deliveries, which required contacting customer service. A few other people also felt that the company's delivery promises, especially for urgent or large wholesale orders, did not always align with their actual experience.

What people talk about most

Delivery service

Reviewers consistently express satisfaction with the delivery service, frequently highlighting its speed and... See more

Service

Consumers find service to be positive, with many reviewers consistently praising the excellent and reliable... See more

Price

People report positive experiences with pricing, consistently finding it to be the best and most competitive... See more

Product

Customers consistently note positive experiences with product, often highlighting the first-class quality and... See more

Order

Users describe positive interactions with order, frequently highlighting the ease of ordering and the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve been ordering my Hangssen e-liquids from here for a long time as it’s by far the best price around. Their customer service is excellent, and I always get my order fast, within a couple of days... See more

Rated 5 out of 5 stars

I've ordered from Vapestorm for the last 12months. I always use Hangsen liquids & Vapestorm are consistently the cheapest & fastest delivery I've found on the web. There's always usually a little 5% o... See more

Rated 5 out of 5 stars

Absolutely amazing company. Have been ordering my liquid from here for about 3 years first on ebay then through the company themselves. Every order is perfect with quick delivery. Amazing customer ser... See more

Rated 5 out of 5 stars

Been using Vapestorm now for a number of years without any issue. Did change company once to save a few pounds(although Vapestorm aren’t expensive) but level of service was shocking compared to Vapest... See more

Company details

  1. Electronic Cigarette Store

Contact info

5.0

Excellent

TrustScore 5 out of 5

1K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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5.0

All reviews

(1,385)

181 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

I have been vaping since 2008

I have been vaping since 2008. In those very early days when there was probably half a dozen liquid producers, I used Hangsen. Vape storm is one of the few companies that sells Hangsen, and at a very reasonable price. The range is massive and delivery is always lightening fast.

May 11, 2026
Unprompted review
Rated 5 out of 5 stars

This is my first order with Vapestorm.

This is my first order with Vapestorm. I found the website to be easy to negotiate (and forgiving!). The prices are competitive and I placed my order. The feedback and information was excellent and I saw that my order had been picked and dispatched within 20 minutes. Delivery (free) was in the middle of the schedule, and by Royal Mail, so good updates and delivery from people who know where you. I wish I had found this company before now.

April 2, 2026
Unprompted review
Rated 5 out of 5 stars

Great service

Great service. Always had my delivery when stated and only once in 11 months have they not had a product I ordered. They contacted me to see if I wanted a replacement or a refund on my partial order. I asked for refund and got it right away very pleased with this company.

March 23, 2026
Unprompted review

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