Vape Superstore Reviews 

35,718
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 5,925 reviews, reviewers overwhelmingly had a great experience with this company. Shoppers frequently highlight the exceptionally fast next-day delivery service, impressive product variety, and reliable stock availability that consistently keeps them coming back to purchase regularly. Buyers also appreciate the highly competitive prices, generous loyalty rewards program, and overall exceptional value for money on all their favorite everyday vaping essentials. Though some customers occasionally encountered unexpected delivery delays or received incomplete orders directly from the warehouse, creating noticeable minor inconveniences, a small group of people also mentioned specific issues such as receiving incorrect product colors, wrong items, or faulty devices that needed professional resolving.

What people talk about most

Delivery service

Clients share positive opinions on delivery_service, highlighting consistently fast and reliable shipping... See more

Product

Reviewers mention positive feedback about product quality, noting great selections, reasonable prices, and... See more

Service

People report positive experiences with service, highlighting fast and reliable delivery often arriving... See more

Order

Consumers find order to be positive, highlighting consistently fast next-day deliveries and easy website... See more

Price

Customers had positive experiences with price, consistently highlighting great values, frequent sales, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I'm not a heavy vaper so don't spend a lot but I ALWAYS go to vape superstore because their devices last and are very well priced as are their nic salts. Delivery is fantastic [next day]. Also my accr... See more

Company replied

Rated 5 out of 5 stars

Love this company, a lot of variations and deals for vapes and refills. I myself find this site reasonably cheap to bulk order for a few months. They deliver on time 100%. Sometimes order can turn... See more

Company replied

Rated 5 out of 5 stars

Always five. This is just the latest of many reviews from me for Vape Superstore and every time it has been a five. At the risk of repeating myself, they have a huge range, decent prices, generous loy... See more

Company replied

Rated 5 out of 5 stars

Been ordering from this site since covid i believe. Always on time if not earlier. Always a great product when arrived and most importantly some really good deals on liquids. My only minor complaint... See more

Company replied


Company details

  1. Electronic Cigarette Store
  2. Vaporizer Store

About Vape Superstore

Written by the company

At Vape Superstore UK, we pride ourselves on offering the best vaping products in the UK. With the largest selection of e-liquids, vape kits, pods, and accessories online in the UK, we cater to both beginners and experienced vapers alike. Our extensive range includes everything from starter kits and pod systems to advanced sub-ohm devices, as well as a huge variety of premium e-liquids in every flavour profile you can imagine — from classic tobacco and menthol to sweet desserts and fruity blends.

We stock only trusted brands, so you can shop with confidence knowing you're getting high-quality, reliable products every time. Whether you’re looking to quit smoking, switch to a refillable vape, or simply discover new flavours, our expert team is here to help. We’re passionate about vaping and committed to offering outstanding customer service and product knowledge.

Enjoy fast, free next-day delivery on all orders over £20, same day dispatch 7 days a week — up to 10pm Monday to Friday and 3pm at weekends — and earn rewards with every order through our generous loyalty scheme, where you can get up to 7% cashback. Need support? Our customer service team is available 7 days a week to help you with anything you need.

With thousands of verified 5-star reviews, Vape Superstore has built a reputation for quality, service, and trust. Choose Vape Superstore — your one-stop shop for all things vape.

Vape Superstore - Leading Retailer of Vape Equipment and E-liquids

Written by the company

We're committed to making sure our customers are satisfied and happy
We have a strong belief that our customers are what make us; without you we wouldn't be who we are. We're customers as well and we know how we want to be served and the level of service we expect. We strive to provide the very best products available on the market and a customer service level that matches. If you're happy then so are we. We take all feedback on-board, whether that is positive or negative and we're always looking for ways to improve where required. Please share your experience with us.

The Vape Superstore Difference

You're In Store For So Much More....

You're In Store For So Much More....
Unbeatable Vape Deals - Save with multi-buy discounts, bundle deals, and exclusive promotions.

Price Match Promise - Get the best value with our Price Match Guarantee.

Loyalty Program - Earn up to 7% cashback on every order through our Rewards Club. Redeem points for discounts on future purchases.

Fast & Reliable Delivery - Free next-day delivery on orders over £20 (order by 10 PM.)

Help & Guidance - Our Help Centre has all of your questions answered.

Secure Payments - Pay safely using Visa, Mastercard, AMEX or Klarna.

Contact info

Promotion box for Vape Superstore

Join the Vape Rewards Club

Earn Up to 7% Cash Back with all orders placed at Vape Superstore.

4.9

Excellent

TrustScore 5 out of 5

36K reviews

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4.9

All reviews

(35,718)

5,534 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Always Excellent service

Always Excellent service! Fast Delivery could not possibly fault this company! Even if I’ve a query their customer service is Awesome. Thank you Vape Superstore for such Amazing Services 🙏🏼🙏🏼🤩

July 26, 2026
Vape Superstore logo

Reply from Vape Superstore

Hi Miss Andrews,

We hope you are well and thank you so much for the positive review!

We pride ourselves on our Customer Service and understand the importance of resolving any issue as quickly and efficiently as possible.

Kind Regards,

Vape Superstore

Rated 5 out of 5 stars

Great choice of flavours and new…

Great choice of flavours and new strengths for LM BM6000. Fast delivery too. Great bundle price.

July 30, 2026
Vape Superstore logo

Reply from Vape Superstore

Hi Carolyn,

We hope you are well.

Thank you so much for the great review. We really do appreciate your loyal custom!

Please let us know if we can be of any assistance at all. Our team is always available to help.

Kind Regards,

Vape Superstore

Rated 5 out of 5 stars

Very easy communication and completely…

Very easy communication and completely dedicated to their customers I would recommend. I don’t go nowhere else and thank you for my replacement.

July 31, 2026
Vape Superstore logo

Reply from Vape Superstore

Hi Navid,

We hope you are well.

Thank you so much for the great review. We really do appreciate your loyal custom!

Please let us know if we can be of any assistance at all. Our team is always available to help.

Kind Regards,

Vape Superstore

Rated 5 out of 5 stars

Good website and choice of product

Good website and choice of product

July 31, 2026
Vape Superstore logo

Reply from Vape Superstore

Hi Liam,

We hope you are well and thank you very much for your positive review.

Our aim is to have the best prices and service available for vaping products online. It's always great to see that we are achieving this.

We really do appreciate your positive feedback and look forward to continuing this service for you.

Kind Regards,

Vape Superstore

Rated 5 out of 5 stars

Excellent quality and value for money

Excellent quality and value for money, and the service is brilliant.

July 24, 2026
Vape Superstore logo

Reply from Vape Superstore

Hi Susan,

We hope you are well.

Thank you so much for the great review. We really do appreciate your loyal custom!

Please let us know if we can be of any assistance at all. Our team is always available to help.

Kind Regards,

Vape Superstore

Rated 5 out of 5 stars

FANTASTIC

Always receive what I ordered in good time. Lots to choose from. Husband has started ordering his with me and was surprised that you had what he wanted. Couldn't be happier. Thank you Vape Super store

July 26, 2026
Vape Superstore logo

Reply from Vape Superstore

Hi Helen,

We hope you are well and thank you very much for your positive feedback!

Our aim is to have the best prices and service available for vaping products online. It's always great to see that we are achieving this.

Please let us know if we can be of any assistance at all. Our team is always available to help.

Kind Regards,

Vape Superstore

Rated 5 out of 5 stars

Wouldn't use anyone else

Wouldn't use anyone else. Fast delivery good prices.

July 24, 2026
Vape Superstore logo

Reply from Vape Superstore

Hi Sarah,

We hope you are well.

Thank you so much for the great review. We really do appreciate your loyal custom!

Please let us know if we can be of any assistance at all. Our team is always available to help.

Kind Regards,

Vape Superstore

Rated 5 out of 5 stars

Easy to order

Easy to order. Fast delivery.

July 25, 2026
Vape Superstore logo

Reply from Vape Superstore

Hi Tina,

We hope you are well.

Thank you so much for the great review. We really do appreciate your loyal custom!

Please let us know if we can be of any assistance at all. Our team is always available to help.

Kind Regards,

Vape Superstore

Rated 5 out of 5 stars

Confused!

As always my order arrived within 24 hours, which is a first class service. BUT, this time I'm sure I ordered 4xBar Juice Cream Tobacco (20mg), my goto liquid, but only one arrived. There is no way I would order just one,please confirm the delivery was correct. Many thanks, jon.

July 30, 2026
Vape Superstore logo

Reply from Vape Superstore

Good Afternoon John,

I hope you are well.

Thank you very much for your review, and we're glad to read that your receiving your orders in good time.

Looking at your most recent order, you did indeed only order 1 bottle of the Bar Juice Cream tobacco, but alongside 3 x DojoLiq e-liquids. If you only received 1 liquid in total, please do reach out to us via email and we can get that resolved for you.

Kind Regards

Vape Superstore

Rated 5 out of 5 stars

Vape pods

Fantastic quick delivery for a great product as usual. Recommend the seller. Will be ordering again soon

July 25, 2026
Vape Superstore logo

Reply from Vape Superstore

Hi Richard,

We hope you are well.

Thank you so much for the great review. We really do appreciate your loyal custom!

Please let us know if we can be of any assistance at all. Our team is always available to help.

Kind Regards,

Vape Superstore

Rated 5 out of 5 stars

Outstanding service and value…

Outstanding service and value everytime. Cannot fault you guys ever. Will only ever use you as I never have any issues

July 29, 2026
Vape Superstore logo

Reply from Vape Superstore

Hi Mr Laughton-Zimmerman,

We hope you are well and thank you very much for your positive review.

Our aim is to have the best prices and service available for vaping products online. It's always great to see that we are achieving this.

We really do appreciate your positive feedback and look forward to continuing this service for you.

Kind Regards,

Vape Superstore

Rated 5 out of 5 stars

Fantastic Service

I'm not a heavy vaper so don't spend a lot but I ALWAYS go to vape superstore because their devices last and are very well priced as are their nic salts. Delivery is fantastic [next day]. Also my accrued points pay for the small postage charge if I spend less than £20 or reduce the amount of my order. The only time I had to use customer service they were great sending me 2 replacement pods immediately.

July 30, 2026
Vape Superstore logo

Reply from Vape Superstore

Hi Jan,

We hope you are well.

Thank you so much for the great review. We really do appreciate your loyal custom and it’s great to see that you are taking advantage of our Rewards Club!

Please let us know if we can be of any assistance at all. Our team is always available to help.

Kind Regards,

Vape Superstore

Rated 5 out of 5 stars

Very quick delivery

Very quick delivery , flavours are great, very impressed, highly recommended

July 30, 2026
Vape Superstore logo

Reply from Vape Superstore

Hi Ingrid,

We hope you are well and thank you very much for your positive review.

Our aim is to have the best prices and service available for vaping products online. It's always great to see that we are achieving this.

We really do appreciate your positive feedback and look forward to continuing this service for you.

Kind Regards,

Vape Superstore

Rated 5 out of 5 stars

Great selection and great delivery…

Great selection and great delivery great discounts too. Fab online shop

July 24, 2026
Vape Superstore logo

Reply from Vape Superstore

Hi Lisa,

We hope you are well.

Thank you so much for the great review. We really do appreciate your loyal custom!

Please let us know if we can be of any assistance at all. Our team is always available to help.

Kind Regards,

Vape Superstore

Rated 5 out of 5 stars

Everything great

July 30, 2026
Vape Superstore logo

Reply from Vape Superstore

Hi Dominik,

We hope you are well.

Thank you so much for the great review. We really do appreciate your loyal custom!

Please let us know if we can be of any assistance at all. Our team is always available to help.

Kind Regards,

Vape Superstore

Rated 5 out of 5 stars

Everything I ordered was delivered very…

Everything I ordered was delivered very quickly the next day. Order was placed around nine thursday evening and delivered friday lunch time.

July 30, 2026
Vape Superstore logo

Reply from Vape Superstore

Hi Gary,

We hope you are well.

Thank you so much for the great review. We really do appreciate your loyal custom!

Please let us know if we can be of any assistance at all. Our team is always available to help.

Kind Regards,

Vape Superstore

Rated 5 out of 5 stars

have never let me down yet always have…

have never let me down yet always have stock of what i need and super speedy delivery

July 25, 2026
Vape Superstore logo

Reply from Vape Superstore

Hi Helen,

We hope you are well.

Thank you so much for the great review. We really do appreciate your loyal custom!

Please let us know if we can be of any assistance at all. Our team is always available to help.

Kind Regards,

Vape Superstore

Rated 5 out of 5 stars

Fast delivery packed carefully

Fast delivery packed carefully
Very happy with this service

July 25, 2026
Vape Superstore logo

Reply from Vape Superstore

Hi Sharon,

We hope you are well and thank you very much for your positive review.

Our aim is to have the best prices and service available for vaping products online. It's always great to see that we are achieving this.

We really do appreciate your positive feedback and look forward to continuing this service for you.

Kind Regards,

Vape Superstore

Rated 5 out of 5 stars

Love this company

Love this company, a lot of variations and deals for vapes and refills.
I myself find this site reasonably cheap to bulk order for a few months.
They deliver on time 100%. Sometimes order can turn up quicker, including Sunday next day delivery if you order before a certain time on saturday
I find vape superstore very efficient, never any problems with the products. They also do a reward scheme and the points you build up you can exchange for cash and add it to payment for your order. Hence why I bulk buy every 2-3 months as the points you accumulated build up quick with a very reasonable cash return and orders over a certain amount has free delivery.

July 3, 2026
Vape Superstore logo

Reply from Vape Superstore

Hi Jacqui,

We hope you are well.

Thank you so much for the great review. We really do appreciate your loyal custom and it’s great to see that you are taking advantage of our Rewards Club!

Please let us know if we can be of any assistance at all. Our team is always available to help.

Kind Regards,

Vape Superstore

Rated 5 out of 5 stars

Great service and delivery love vape…

Great service and delivery love vape liquids

July 30, 2026
Vape Superstore logo

Reply from Vape Superstore

Hi Jacqueline,

We hope you are well.

Thank you so much for the great review. We really do appreciate your loyal custom!

Please let us know if we can be of any assistance at all. Our team is always available to help.

Kind Regards,

Vape Superstore

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