I called from Tennessee to order, and the guy/representative was very healthful, and I recieved what I ordered successfully today. No problem, and I will order again soon.
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See what reviewers are saying
Their extended warranty is a waste of time and money. I filled out a shitload of forms online and am getting loads of SPAM but no replacement product or contact from a person to resolve the issue. I b... See more
I placed an order here for about 350$ since they actually had stock of what I wanted only to have it canceled 3 days after placing. The company chooses to not ship to secured PO boxs. They wont answer... See more
Vaping requires an education; to get started, to maintain your products, to see what's new, etc. Vapor Authority has always taken the time to respond to email inquiries or phone calls to give me the b... See more
Company details
Information provided by various external sources
Vapor Authority is the one-stop-shop for all your vaping needs, including eCigs, complete e-Cigarette Starter kits, mods, coils, e-juice & vaping accessories. 100% authentic hardware from top manufacturers such as Smok, Kanger, Aspire, Innokin, Eleaf, ...
Contact info
Clairemont Mesa Boulevard 9187, 92123, San Diego, United States
- vaporauthority.com
Hasn’t replied to negative reviews
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Best Shop on the net.
I habe been using Vapor Authority for years now. Tried a bunch of the HUGE variety of juices and different companies. And have ordered 3 different mods and 4 different tanks until I found my perfect set up. Their care team responds within 48 hours max and usually sooner than that. Shipping is INSANELY quick... Usually 2-3 days. I tell everyone who vapes about this place and save EVERYONE some money. Best prices anywhere. 120mL of HIGH QUALITY juice... Maybe 20 bucks instead of the 35-45 you pay in shops.
#1 Vape Store on the Web
If you're like me, you shop online and sadly what we order is not what shows up on our doorstep ... 3 weeks later! Furthermore, I'm uncomfortable with transactions other than PayPal. Vapor Authority far exceeded my expectations. My order arrived within 4 days; it was well-packaged and contained exactly what I had ordered. I am so happy to have found this company!!
Initially had an issue in receiving the…
Initially had an issue in receiving the orders once shipped, but Vapor Authority and Route took extra care and I have now received all my items. I do plan on using and buying all of my vaping items (hardware and juice) from Vapor Authority. I cannot recommend more than a five-star rating; it needs to be a higher scale to meet the service I have received from both Vapor Authority and Route.
You will not be disappointed in the selection and service they provide.
Would Recommend Vapor Authority
My experience with Vapor Authority was Fast and Easy to say the least.
Customer service or to be specific Cameron C. Was very helpful and understand of all my desires and was a great help.
I would recommend using Vapor Authority for you're vaping needs.
Sincerely. ME
I have been using Vapor Authority for 6…
I have been using Vapor Authority for 6 months. I am quite pleased with the experience and with all of their products !! Will continue to purchase
Good customer service
Placed an order in late May that ended up getting lost in transit. Between talking to customer service and Route’s customer service, i was a bit worried i wouldn't ever receive my items. BUT, customer service was very friendly and helpful. My order reshipped and arrived very fast. Happy with the products
The people at vapor authority have…the best customer service
The people at vapor authority have always been extremely helpful when there was an issue with shipping problems and resolve the issue immediately. Always the best prices but the customer service makes them the best. Thanks
Great customer service and quick…
Great customer service and quick shipping! Good prices!
Excellent customer service!
Good pricing and fast shipping. Also had opportunity to deal with customer service and my issue was dealt with extremely fair and expedient. Will no doubt do business with in the future.
Vapor Authority is an outstanding
Vapor Authority is an outstanding, first class company that makes the online purchase experience worthwhile. Being a vape user since they were invented, I won't even consider any other outlet other than Vapor Authority for all my vaping needs. Keep up the good work !
Not delivered when said it was
The delivery people said my order was delivered. It was not. I contacted Vapor Authority. Within a couple of days I was informed that they were checking it out and I would be reimbursed or my order filled. Shortly my order arrived with great products I expected.
UNBELIEVABLE Customer Support!
UNBELIEVABLE Customer Support!
I had a small issue with my 2nd order with them; Customer Support was patient with me and resolved my issue professionally, fairly, and quickly.
I will definitely be using Vapor Authority in the future.
5-Stars Totally happy!
The shipping is awful
The shipping is awful. There are several options that use shipping methods to have your purchase to you within a few days. You can expect at least 2 weeks with this outfit.
No need to shop anywhere else!
Always a great selection with very detailed descriptions and explanations.
Customer service has always been extremely responsive and super quick!
My go-to vape store since I found it in 2018.
I have bought from vapor authority a…
I have bought from vapor authority a few times now and have always been pleased, in fact, I had a coupon that didn't work at checkout and told them and they refunded me the amount I would have saved! Thanks you guys
Trustworthy
I’ve bought from them for a couple of years. First time I needed customer service, they responded quickly and solved my issue. Nothing better than a great product and excellent customer service.
Best site for vaping!
I found this website pretty early on in my vaping journey and they always have great prices, amazing customer service and fast shipping. They’re extremely friendly and I always get a hand written note from them with every order.
Customer service!
I haven't gotten my order yet, but when I placed my order and hit submit I forgot the 20% discount on my ejuice. I sent an email explaining that and they responded immediately and applied my 20% off! How cool is that?!
I have been shopping here for a few years and it has always been terrific and fast service.
A Mistake Made Perfect!!
I’m going to tell you about an experience I had with Vapor Authority and how they completely turned it around!
I ordered the last Vandy Vape Jackaroo 100W mod I could find. I literally couldn’t find any other 100W jackaroos on the U.S. or even outside the U.S. that were willing to ship here.
So I placed the order, it ships quick, it arrives quick, I open the package and it’s not my order. I sent an email to Vapor Authority, and I was pretty upset because I was really looking forward to it.
Well, they tracked down my order, contacted the person it went to, had her turn away the package, and now they just reshipped it to me and gave me a tracking number! All of this within a week!!
Vapor Authority has a customer for life from me!
Absolutely the best company for vape…
Absolutely the best company for vape supplies I have found! Great prices and fast shipping.
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