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Rated 1 out of 5 stars

Very poor experience. Ordered 3 weeks ago. Chased by phone call and someone answered and said it was arriving tomorrow. No delivery so called again but no answer - seems my number has been blocked. Se... See more

Rated 5 out of 5 stars

I’ve been searching for a reliable online vape shop in the UK, and Vapor Hub at vaporhub.co.uk is by far the best I’ve found. The website is easy to browse, product descriptions are accurate, and... See more

Rated 5 out of 5 stars

Ignore other reviews. Not a scam site. Have 3 amazing brick & mortar locations in West London. Very modern vibe and knowledgeable staff! Also cheapest store around.

Rated 1 out of 5 stars

SCAM alert! They accepted $150 from me and then said they're not shipping my package unless I buy a $400 insurance policy. When I declined and asked for a refund I was hung up on. Johnson Ameho was th... See more

2.7

Poor

TrustScore 2.5 out of 5

20 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Very poor experience

Very poor experience. Ordered 3 weeks ago. Chased by phone call and someone answered and said it was arriving tomorrow. No delivery so called again but no answer - seems my number has been blocked. Sent emails requesting them to get in contact and no response. Have just looked on trustpilot and it seems I’m not alone in my experience. Shameful behaviour. Will be reporting to trading standards

March 2, 2026
Unprompted review
Rated 1 out of 5 stars

SCAM ALERT!

SCAM alert! They accepted $150 from me and then said they're not shipping my package unless I buy a $400 insurance policy. When I declined and asked for a refund I was hung up on. Johnson Ameho was the person I spoke with and the logistics company is called "Atlantic Maritime"

January 17, 2026
Unprompted review
Rated 1 out of 5 stars

Absolutely a scam

Absolutely a scam! Trying to get the bank to refund my money, one initial we have your order confirmation then nothing! No response to emails chasing the order and the number on their site isn’t a real number avoid at all costs!! If your in any doubt ring the number.

January 14, 2026
Unprompted review
Rated 5 out of 5 stars

Great company.

Ignore other reviews. Not a scam site.
Have 3 amazing brick & mortar locations in West London. Very modern vibe and knowledgeable staff! Also cheapest store around.

January 3, 2026
Unprompted review
Rated 1 out of 5 stars

Scam

Ordered on 29 november , still waiting after 2 weeks …. Scam 100%

November 29, 2025
Unprompted review
Rated 5 out of 5 stars

reliable online vape shop in the UK, vaporhub.co.uk

I’ve been searching for a reliable online vape shop in the UK, and Vapor Hub at vaporhub.co.uk is by far the best I’ve found. The website is easy to browse, product descriptions are accurate, and checkout is quick and secure. My order arrived fast and in perfect condition.

I purchased the Oxva Xlim Pro 2 along with Bar Juice 5000 and Riot Juice eLiquid, and the quality is outstanding. The Oxva Xlim Pro 2 is sleek, durable, and produces amazing flavour. Bar Juice 5000 offers a smooth, long-lasting vape, while Riot Juice eLiquid delivers bold, intense taste that keeps me coming back.

For anyone wanting top-quality vape kits and e-liquids with fast shipping and great customer service, I highly recommend shopping online at vaporhub.co.uk. They have unbeatable prices, genuine products, and an incredible selection

August 12, 2025
Rated 1 out of 5 stars

BEWARE THE SCAM TACTICS

I have emailed this company several times and also sent messages using their contact page, I have also telephoned them and not surprisingly they haven't replied or responded. They sent me six Voopoo DM2 coils, that's two packs and not the six packs I ordered on their website. They clearly advertise these coils for £4.00 per pack and indeed show a photo of a pack of three coils! It seems they are misleading customers by selling these at £4.00 each yet displaying a photograph of a packet containing 3 coils!
It should be made crystal clear on their web page that the coils are sold individually at this price and not use deceptive tactics by displaying a picture of a packet containing three coils; this type of advertising is wrong on every level! They have not responded to my phone calls, emails or messages left on their contact page and therefore it appears that they're knowingly scamming people! Reviews on Trustpilot certainly support this view, absolutely disgraceful trading, avoid this scumbag company.
Update 6/11/25 Message received from Trustpilot stating if I don’t respond to Vapour Hub within 3 days they will not recognise my review as genuine! Well here we go… Hi there Vapour Hub I am a genuine customer, my order #13689 on 4th October. You have ignored my attempts to contact you and you will have all my details on file so get in touch. I will update my review if you contact me and settle my dispute. Thanks.

October 4, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Service and Quality Vape…

Excellent Service and Quality Vape Products!

I’ve ordered from VaporHub.co.uk several times and have always been impressed with their fast delivery, authentic vape brands, and great prices. The website is easy to navigate, and they offer a huge selection of e-liquids, vape kits, and coils from trusted manufacturers.

Customer service is top-notch — they respond quickly and are always helpful if you have any questions about your order or product recommendations. My items always arrive well-packaged and on time, which makes shopping here a smooth and reliable experience.

I highly recommend VaporHub.co.uk for anyone looking for quality vaping products in the UK, whether you’re new to vaping or an experienced user. It’s definitely one of the best online vape shops I’ve found for trustworthy service and great value.

October 10, 2025
Unprompted review
Rated 1 out of 5 stars

Total scam site

Total scam site. Products ordered confirmation email received. Then nothing. No reply to emails, phone calls, web enquiries. Wattsapp message. I am now dealing with my bank to get a refund. DO NOT USE. Wish I read the reviews prior to my order.
Now saying I have reviewed the incorrect company! October 2025. My bank had to refund my money this company is a scam

December 11, 2024
Unprompted review
Rated 1 out of 5 stars

Scam site

Scam site, didn't receive item told me 3 days for refund he never sent I reported to fraud and my bank.

They are trying to get rid of all these reviews by saying its not them I have the receipt.

August 13, 2024
Unprompted review
Rated 1 out of 5 stars

Order placed on 5/6/24

Order placed on 5/6/24, paid £4.99 for first class delivery (1-2 days). It has now been 6 days and still received no confirmation my order has been dispatched, no tracking no and no delivery? I have tried to email 4 times, sent a message to their facebook page and through there website and being totally ignored!! I have now had to to do a dispute with my bank who have refunded me my money and will chase them on my behalf. DO NOT BUY FROM THIS COMPANY THEY ARE A SCAM!!

June 7, 2024
Unprompted review
Rated 1 out of 5 stars

It's a scam.

Ordered and paid on 21 Dec 23.Unable to email, three phone calls and three weeks later item arrived on 19 Jan 24. Their excuse, the computer was down which was a complete lie !

December 21, 2023
Unprompted review
Rated 1 out of 5 stars

Counterfeit e-cig liquid

Sent 5 bottles of counterfeit Pachamama e-cig liquid. Total scam, not the same packaging, no boxes, liquid is yellow and the labels are all blurred.

June 2, 2023
Unprompted review
Rated 1 out of 5 stars

Scam stay away

Order some e-liquid. Never received the product and no answer to my emails. Seems to be a scam. Stay away

October 29, 2022
Unprompted review

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