Vaporizers Direct Reviews 

183
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 58 reviews, reviewers overwhelmingly had a great experience with this company. Many customers frequently praise the exceptionally fast delivery times, secure packaging, and highly competitive pricing across their extensive product inventory. People also deeply appreciate the solid build quality of the merchandise, the responsive customer communication, and the wonderfully smooth overall purchasing process. Buyers consistently highlight how easy the ordering procedure is from start to finish. Some reviewers were not happy with occasionally receiving faulty, damaged, or previously opened products that simply failed to function properly during use. A few individuals also mentioned encountering frustrating problems with defective equipment and discovering unexpected residue inside their newly delivered online orders.

What people talk about most

Product

Users describe positive interactions with product, highlighting high quality items that work perfectly and... See more

Delivery service

Customers report extremely positive experiences with delivery service, highlighting super speedy and fast... See more

Price

Reviewers highlight positive aspects of price, noting that products are offered at very competitive rates and... See more

Service

People report high satisfaction with the service, highlighting fast communication and efficient issue... See more

Quality

Customers consistently note positive experiences with quality, praising the high standards, solid build, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I like my product (decarboxilator) and it arrived super quickly. Dont get me wrong; a discount code would be a nice touch in your parcel, and keep me checking the site, but thats just me; I love a bar... See more

Rated 5 out of 5 stars

Easy to order from a secure site late in the day after wasting time searching the net for replacement mouthpieces on other sites. Delivery was 2 days later and they are high quality replacements. Many... See more

Rated 5 out of 5 stars

I have purchased many Vapes through VaporizersDirect. They offer a real quality product and excellent customer service. I had a charging issue with my latest vape, and within minutes it was resolve... See more

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️ I ordered the DynaVap M7 XL from Vaporizers Direct and was really impressed with both the service and the product. Delivery was quick, everything arrived well packaged, and as a bon... See more


Company details

  1. Vaporizer Store

Written by the company

We offer a One-Stop-Shop of high-quality herb vaporizers and accessories for the lowest prices. Ever since launching our brand in 2013, we have grown to be one of the largest retailers for vapes in the UK.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

183 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.5

All reviews

(183)

54 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service I ordered just after…

Excellent service I ordered just after 2pm and the cut off for next day delivery was 2pm. I couldn't believe it when I got a email to tell me my item was going to be delivered next day as I ordered 10mins after the cut off time I will definitely purchase from this company again.

June 10, 2024
Rated 5 out of 5 stars

Decent company

Purchased an omnivap, arrived next day.
Unfortunately the screen wasn't with the device, so that is being sent next day delivery.
Easy to talk to and customer services were helpful via email.

May 21, 2024
Unprompted review
Rated 5 out of 5 stars

First purchase and won’t be the last

My first purchase on this site. This purchase was particularly important as it was a 10 year anniversary gift for me and my partner. We had ordered from a previous store a month before who, after a week of ordering told us they didn’t have the stock and refunded us. I found this site was the only one with any stundenglass’s in stock at the time. The package arrived in less than 24 hours and the price for the piece itself is by far the best I’ve seen. Can’t recommend enough!

April 17, 2024
Rated 5 out of 5 stars

Order with confidence

Always a little apprehensive about ordering from smaller stores. There are also some reviews for an australian vape store by the same name on reddit that are terrible - I was prepared for a dodgy experience.

Instead, absolutely flawless order. Arrived promptly, discretely and i was able to verify the unit and register warranty with storz and bickel.

Fantastic customer service and buying experience - thank you!

March 5, 2024
Unprompted review

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