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Vea Telecoms Reviews 1,939

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TrustScore 5 out of 5

5.0

Telecommunications Contractor
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Review summary

Created with AI, based on recent reviews

Looking at 1,540 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their professionalism, efficiency, and friendly demeanor, often highlighting their ability to quickly diagnose and resolve issues. Many people also commend the excellent service and prompt response times, noting that problems are often fixed swiftly and effectively. However, some people were dissatisfied with the company's website and reported poor customer service experiences, including slow responses and a lack of compensation for service outages.

What people talk about most

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the professionalism, efficiency,... See more

Service

Clients share positive opinions on service. Many reviewers praise the efficiency and professionalism of the... See more

Website

Reviewers express significant frustration with internet outages. Many customers experienced their Wi-Fi going... See more

Response time

Consumers generally express satisfaction with response times, often highlighting the speed and effectiveness... See more

Customer service

Users describe positive interactions with customer service. Many customers praise the helpfulness and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Lost service over the weekend- was told had an appointment booked yesterday but Noone turned up waited all day. Really Nnoyed- however sajid and mdu restored my faith in you fiber as they sorted quick... See more

Rated 5 out of 5 stars

Sajid & Mdu came today to relocate my router (and wallbox). I was worried they were going to complain about it being too far away and come up with excuses to not do it how I wanted however they did th... See more

Rated 5 out of 5 stars

Matthew and Wilkinson from Burnley team were very helpful. Kind and efficient, would definitely recommend these workers to come round and resolve your issues. My WiFi had stopped working and very quic... See more

Rated 5 out of 5 stars

A* service from engineers Eddy and Mauro from Manchester who came to fix a damaged line for my Brsk connection. The internet was down because a mouse had chewed through the cable, but they quickly fou... See more

Company details

  1. Telecommunications Contractor

Written by the company

Vea Telecoms , where our commitment to excellence drives everything we do. As a leading Maintenance and full turnkey telecommunications company, we prioritize customer satisfaction, innovation, and integrity in all aspects of our business. Our clear vision, robust strategic planning, and continuous dedication to improvement ensure that we deliver exceptional products and services tailored to meet your needs. With a customer-centric approach and a culture built on accountability, resilience, and gratitude, we strive to exceed your expectations every step of the way. Join us on our journey towards excellence and experience the difference with Vea Telecoms

Contact info

5.0

Excellent

TrustScore 5 out of 5

2K reviews

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How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Sajid and madu

Sajid, and madu, came to repair my internet box great lads very kind and helpful fixed my router and were very helpful and kind with everything excellent lads

April 27, 2026
Unprompted review
Rated 5 out of 5 stars

Superb service

Superb service. Both Sajid and Mdu had so much pride in their work is was unreal. Issue sorted and and done with a smile on their faces 😀

April 27, 2026
Unprompted review
Rated 5 out of 5 stars

Quick, Professional Repair Despite Initial Delays

I recently had an issue where our WiFi went down after a brick worker accidentally cut the cable. On top of that, it was quite difficult to get through to YouFibre due to the backlog from their rebranding from brsk, which was a bit frustrating at first.

However, once we finally managed to book an appointment, the experience was excellent. Jack and Steffan from Manchester arrived as scheduled, quickly identified the issue, and repaired the cable within about 10 minutes. The job was done efficiently and professionally, and everything has been working perfectly since.

Overall, despite the initial delay in getting through, I’m really impressed with how quickly and effectively the problem was resolved. Great service from the engineer.

April 27, 2026
Unprompted review
Rated 5 out of 5 stars

Sajid and Mdu attended to fix our WiFi

Sajid and Mdu attended to fix our WiFi. Fulwood. They were very efficent and polite. They found the issue with 10 minutes of being here. They were both so helpful. Thank you for attending so promptly. Mrs and Mrs Johnson

April 24, 2026
Unprompted review
Rated 5 out of 5 stars

Sajid & Mdu brilliant service

Sajid & Mdu brilliant service very friendly and made sure a proper job was done, Internet speed checks and installation was fast and professional, would definitely recommend to others.

April 24, 2026
Unprompted review

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