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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional friendliness, helpfulness, and extensive product knowledge, making every interaction pleasant and informative. People frequently highlight the excellent service, noting the efficiency and ease of their overall experience, from browsing the website to receiving their purchases. The products themselves are often described as high quality, accurately depicted, and offered at competitive prices, with many customers appreciating the detailed information provided and the various exclusive deals available. Delivery services are also frequently commended for their speed, reliability, and careful packaging. However, some customers experienced minor issues with delivery times, such as a longer-than-expected wait for an air rifle or a parcel temporarily lost by the postal service. A few other people also felt that a product they received might have been previously used or returned, noting issues like a pre-set zero stop on a scope and minor damage to accessories.

What people talk about most

Product

Clients share positive opinions on product quality and selection. Many reviewers praise the wide range of... See more

Service

Customers consistently note positive experiences with service, highlighting top-notch and fantastic service,... See more

Delivery service

Reviewers highlight positive aspects of delivery service. Customers consistently praise the fast and prompt... See more

Staff

Customers had positive experiences with staff. Many reviewers praise the team as helpful, knowledgeable, and... See more

Price

Consumers find prices to be very positive. Many reviewers highlight competitive and great prices, often... See more

Based on these reviews

Rated 5 out of 5 stars

Great service every time, prices usually good codes from Aar help contact is good for online and parcels well wrapped , my Taurus 2 scope 5***** my continental await results, they going to ring me... See more

Rated 5 out of 5 stars

Website is easy to navigate , products are clearly well listed information wise about power levels , best usage etc. Postage costs and limitations explained clearly. Products are priced fairly... See more

Rated 5 out of 5 stars

Very friendly staff, visit the shop if you get the chance. When ordering online it can take a while for delivery, but trust me it's well worth the wait. The staff really know there onions, plus I like... See more

Rated 5 out of 5 stars

Easy to find what you are looking for, detailed product information, good prices and offers (some of which are exclusive, eg package deals) and good delivery times. Plenty of help and advice if and wh... See more


Company details

  1. Sporting Goods Store
  2. Airsoft Supply Store
  3. Ammunition Supplier
  4. Gun Club
  5. Gun Shop
  6. Outdoor Sports Store

Written by the company

A UK-based company that is a premium dealer of airguns, airsoft guns, optics, ammunition, and accessories, rewritten in first person: We are a leading supplier of airguns, airsoft guns, optics, ammunition, and accessories in the UK. We offer a wide range of products from top brands, including air rifles, pistols, shotguns, scopes, pellets, and BBs. We also provide expert advice and support to help customers choose the right products for their needs. We are committed to providing our customers with the highest quality products and services. We have a team of experienced staff who are knowledgeable about all aspects of airguns and airsoft guns. We also offer a wide range of services, including gun cleaning, repairs, and upgrades. If you are looking for a reliable supplier of airguns, airsoft guns, optics, ammunition, and accessories, then we are a great option. We have a wide range of products to choose from, and we are committed to providing our customers with the best possible service.


Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

5-star
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1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

No so good

I’ve tried to contact vector air a few times on phone to buy a air rifle thinking of buying a epic two always busy on phone couldn’t talk to anyone for price etc . So I went elsewhere I thought if you cannot contact them to buy would be hard to contact them for repairs

December 4, 2025
Unprompted review
Rated 5 out of 5 stars

Great customer experience

Firstly I had a great purchasing experience with Vector Air from order to delivery, great communication and accommodating of a weekend delivery. Overall, a great customer experience. As for the KLI John Wick Knight Viper (Pitt Viper) Hi-Capa CO2 Blowback 4.5mm BB Air Pistol I purchased - love it! Great quality.

November 3, 2025
Unprompted review
Rated 5 out of 5 stars

Remington t-rex

Great advice from the guys at Vector Air. I was a newbie to pcp and they sorted me out with a nice set up. Great service. Will shop there again

November 23, 2025
Unprompted review
Rated 5 out of 5 stars

Great service

Great service. Well packaged item especially as it was a rifle scope. Very competitively priced.

November 9, 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Fantastic service. Julie was excellent in sourcing parts for me which they didnt hold in stock. Great feedback. They are now my go to dealers for anything air gun related.
Would highly reccomend.

November 21, 2025
Unprompted review
Rated 5 out of 5 stars

Awesome

Have used Vector Air online service a few times now and I am always amazed at how quick I get my deliveries. Awesome service only wish it was near me. 👍

October 27, 2025
Rated 5 out of 5 stars

excellent advice and prompt delivery.

i visited the shop where Andy's reviews the air guns knowing what i wanted (TR45E .68 cal paint ball marker )the staff were very helpful and the lady made everybody in the shop a hot drink for 7+ and my brew was bang on, thank you. i had so much fun that i ordered the TS 68 GEN2 Sawnoff shot gun (last one) delivery was quick and on time. i would highly recommend Vector Air for all your air guns and accessories. Watch andys reviews and he will give you a very honest and frank opinion. thanks for all your help.

October 28, 2025
Rated 5 out of 5 stars

Shopping on line.

Shopping on line with Vector Air is very easy. They post products in a reasonable time and communication is Good. I have used them on several occasions and not been disappointed.

October 27, 2025
Rated 5 out of 5 stars

Great service

Items arrived on time and were good quality, still need to try the exploding targets but wind and rain still here so looking forward to a dry evening

October 26, 2025

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