Veenavintage Reviews 58

TrustScore 3 out of 5

3.0

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Rated 1 out of 5 stars

The price point is very attractive, but the clothes are incredibly cheaply produced; even more so than their low prices suggest. The dress I bought was practically see through with messy stitching. I... See more

Rated 5 out of 5 stars

My Afghan coat is absolutely stunning! I love the elegant details and it looks very expensive/ well made. I have gotten so many compliments wearing it! The packaging was cute too, I received an upcycl... See more

Rated 1 out of 5 stars

Since 2 weeks im trying to Return a few pieces i ordered online, but the link to the document i have to sign to Return just doesnt exist (Tried it on different devices). I tried to contact them 3 time... See more

Rated 5 out of 5 stars

My wife absolutely adored the dress I got for her from Veena! The fabric has this wonderfully airy and soft feel against the skin, and the fit complements her curves perfectly. It even arrived in a lo... See more


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3.0

Average

TrustScore 3 out of 5

58 reviews

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Replied to 6% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

Be aware if you are ordering from the…

Be aware if you are ordering from the UK. I ordered 1 dress on the 21st of December. And it never arrived. Have opened up a case with my bank to hopefully get my money back that way.
Zero response after contacting them on multiple occasions.

January 8, 2026
Unprompted review
Rated 1 out of 5 stars

Scammers

Scammers.
Be careful. I was charged extra 130GBP taxes that the shop did not mention. No reply after weeks of me sending emails to them.
Also the clothes are very poor quality, see-through and low quality.

November 30, 2025
Unprompted review
Rated 1 out of 5 stars

Zero communication

No communication after attempting to contact the store via multiple platforms. My return parcel (RE-2025-0396) was delivered on 02-09-2025 - I am still awaiting my refund.

August 29, 2025
Unprompted review
Rated 1 out of 5 stars

Return Not possible - scam

Since 2 weeks im trying to Return a few pieces i ordered online, but the link to the document i have to sign to Return just doesnt exist (Tried it on different devices). I tried to contact them 3 times (2 times via the form on the Website once via Email) and didnt get an answer. The time to Return things for my Order will be over tomorrow. I feel scammed and will contact the Verbraucherschutz.

October 27, 2025
Unprompted review
Rated 1 out of 5 stars

The price point of products is very…

The price point is very attractive, but the clothes are incredibly cheaply produced; even more so than their low prices suggest. The dress I bought was practically see through with messy stitching. It feels like a drop shipping company.
NB: they do not do returns from the UK. This is not the company's fault, I should have been more careful when reading the terms and conditions, but be aware before purchasing.

August 2, 2025
Unprompted review
Rated 1 out of 5 stars

Bad Customer Service Return RE-2025-0386

I placed my order in July, and while the delivery was very quick, which I appreciated, I was disappointed by the poor quality of the product, which I did not expect. I decided to return it, but unfortunately, that’s when the problems began.

1. The return portal didn’t work using the link provided. I contacted customer service, but it took two emails before I finally received help.

2. I was then able to send the return back, and according to the tracking information, it arrived successfully. However, it’s now October, and I still haven’t received any update.
I’ve sent several follow-up emails over time, understanding that processing can sometimes take a while, but I haven’t received any response at all.
At this point, I’m honestly tired of dealing with this issue. It’s unacceptable that it takes this long and that communication is completely lacking.

August 13, 2025
Unprompted review
Rated 2 out of 5 stars

Lovely items, but I got charged import tax!

Lovely items, however, the items were way too big for me and I was unable to send back. I completely understand the policy of not being able to send things back but the items were a completely different size to described. Worst of all, I was sent a letter with a £36 import charge/tax. I was so upset to spend all that money on the items and the shipping, to then have another unexpected charge. I reached out to Veena Vintage, I've bought from you before and I thought you would be understanding, but they were no help. They sent me one reply saying "it's out of our control" and then nothing.

The fact that you may get charged a large import tax should be clearly written on your website to avoid nasty unexpected charges!

August 23, 2025
Unprompted review
Rated 5 out of 5 stars

Great and orginial style! …

I really like this shop and already have been ordering several items. I love the style, it looks great on me. One item was a bit too small in the waist and i was offered to exchange it for a larger one for free. Fast delivery and good customerservice. I will definitely order again.

July 3, 2025
Unprompted review
Rated 3 out of 5 stars

Unfortunately not what I thought

I ordered 3 items, everything looked so amazing on the pictures. Ended up keeping only one pair of pants because the other pieces who are supposed to be silk and viscose feel completely like polyester. As soon as I took it out of the package it was sticking to my body. Really disappointed. Also smelled bad.
I’m sad about it because I thought finally I found a brand with this gorgeous boho style. The only things you can purchase are the ones from cotton or rayon.

April 4, 2025
Unprompted review
Rated 3 out of 5 stars

Not the quality I expected

The top is beautiful and it fits but the whole set sticks to the body like it's plastik and definitely NOT Silk and Viskose. That's quite sad bc I have an allergy and therefore can't wear that. The trousers is also not an XL. It's more like M/L. The package arrived quickly in Germany though.

March 27, 2025
Unprompted review
Rated 1 out of 5 stars

Buyer beware don’t not shop with us company!!!!!

I found this store through TicTok and fell in love with the clothes. I placed an order and received tracking for my purchase. That was sent January 20th. After checking that my package had no movement for 9 days I contacted the company. ( I’m ordering from the United States), they replied back to me assuring that if I don’t receive my package after an additional 10 days that they will refund my purchase. It is now February 17th. I’ve emailed them during that time and they have been radio silent. I 200% do not recommend this company. Buyer beware!!!!!!

January 18, 2025
Unprompted review
Veenavintage logo

Reply from Veenavintage

Dear Alexandria,

We’re truly sorry for the delay and frustration you've experienced. We’ve been dealing with issues related to multiple orders to the USA and are working hard to catch up with everyone. We have already processed your full refund, and you should have received an email confirmation.

We would greatly appreciate it if you would consider updating your review, and we are here to assist you if you need anything further.

Thank you for your understanding.

Best regards,

Devon

Rated 4 out of 5 stars

Love the items I purchased

Love the items I purchased, they're cotton and feel great. On the inside you can see that the stitching isn't perfect (a little messy) but it all looks fine on the outside. The phoenix tops are my favourite, I love how big the sleeves are!

The colours are really good neutrals and can be combined effortlessly. Do take note that the beige is more like a sand-colour than a creamy colour.

November 22, 2024
Unprompted review
Rated 1 out of 5 stars

Not worth your time and money.

First you pay for sending to get the items you order.
But when you dont like, you have to pay again to send back?
So that for me was €12 fitting costs???
Still waiting for my refund also. Thats been 2 weeks.
And the items are not worth the money.
Cheap fabric.
Waist of my time and my money.

October 23, 2024
Unprompted review
Veenavintage logo

Reply from Veenavintage

Hi Fiona,

Wat vervelend om te horen dat je niet helemaal tevreden bent. Ik zie dat je retour op 28-10-24 is aangemeld en inmiddels ook al verwerkt en terugbetaald is. Wat betreft de retourkosten: omdat we een kleine webshop zijn, kunnen we helaas niet de kosten voor verzending en retour op ons nemen. Dit vermelden we ook duidelijk in ons verzend- en retourbeleid.

Hopelijk heb je hiervoor begrip. Mocht je nog vragen hebben of ergens tegenaan lopen, laat het ons gerust weten!

Met vriendelijke groet,
Devon

Rated 5 out of 5 stars

Afghan coat

Last year I bought my girlfriend a beautiful Afghan coat and she loved it. I'm hoping they bring them back again this year. For her birthday this year she was just as thrilled with the blockprint items.

December 1, 2023
Unprompted review
Rated 1 out of 5 stars

Huge disappointment,

Huge disappointment,
The quality of the material tragic, despite the caution during washing (hand wash) the colors faded after 3 washes.
Poor quality of stitching.
Also, the only positive impression is good advertising and nice pictures.
A waste of money, discouraged....
Such a procedure has nothing to do with ecology and clothes for many years.
Oh and they smelled very badly when I am received them (packed in plastic bags)

September 6, 2024
Unprompted review
Rated 5 out of 5 stars

I recently purchased a stunning…

I recently purchased a stunning two-piece set from Veena, and I'm thoroughly impressed. The shipping to the UK was incredibly fast, and the fact that VAT was already prepaid made the entire process seamless. I bought this set for my wife, who adores the bohemian style, and she couldn't be happier with it. The quality and design are exceptional, truly capturing the essence of boho. Additionally, I greatly appreciate the company's ethos and the positive messaging they promote. Happy wife, happy life!

August 2, 2024
Unprompted review

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