Vehicle Mats UK Reviews 688

TrustScore 5 out of 5

5.0

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, noting that the mats are well-made and durable. Many people highlight the perfect fit of the mats for their vehicles, often mentioning that they fit precisely and look fantastic. The ordering process is frequently described as easy, and consumers appreciate the overall value and service received. However, some customers also noted occasional issues with their orders, such as receiving a passenger mat with incorrect holes or a boot mat that was too small. In these instances, the company was responsive, offering replacements and adjusting templates to ensure customer satisfaction.

What people talk about most

Product

Reviewers mention positive feedback about product. Customers are highly satisfied with the quality and fit of... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the excellent quality of... See more

Order

Consumers generally find the ordering process to be positive. Many reviewers highlight the ease of ordering... See more

Based on these reviews

Rated 5 out of 5 stars

10/10, returning customer. Mats are fantastic and fit perfectly. Had emailed the customer service guys at 9pm asking to make a colour change, they got back to me by 8am the next day and already had it... See more

Rated 5 out of 5 stars

Fantastic from start to finish.. I needed a new boot mat so i could stick my velcro organiser into the boot of a new car that it wouldn't stick to. After initially purchasing a medium quality one... See more

Rated 5 out of 5 stars

My vehicle was not listed so e mailed for clarification. Received reply by return giving me the link. The mats arrived within a reasonable time frame and of good quality. One problem though the passen... See more

Rated 5 out of 5 stars

For my leased Jaecoo, went for the basic package. However there was nothing basic about the quality of these, absolutely high quality mats. Was dubious that they could provide mats for such a new make... See more


Company details

  1. Car Accessories Store

Written by the company

Online supplier of high-quality custom tailored car mats.


Contact info

5.0

Excellent

TrustScore 5 out of 5

688 reviews

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Rated 5 out of 5 stars

Excellent value & service

Great price, excellent quality and fantastic customer service.
I cannot thank Chris enough for the service I received on the order for my daughter’s Audi Q3.
I would definitely recommend and will us Vehicle Mats UK again in the future.

February 25, 2026
Unprompted review
Rated 5 out of 5 stars

Renault Clio e-tech hybrid.

I have a Renault Clio e-tech hybrid.
Every car mat site insisted that my boot mat was for a Clio 2019/25 and I should order accordingly. Duly did so and each boot mat was too small.
Chris at Vehicle Mats UK took this on board and arranged for a new template.
Boot mat arrived today - perfect fit.
Superb customer service and follow up - thank you

March 6, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent communication and help

My vehicle was not listed so e mailed for clarification. Received reply by return giving me the link. The mats arrived within a reasonable time frame and of good quality. One problem though the passenger mat came with holes but car has no clips, they are sending me a replacement and altering their template to match the vehicle. Excellent communication and help, would thoroughly recommend

February 16, 2026
Unprompted review
Rated 5 out of 5 stars

Embroidered Mats

I bought 2 set of mats for both our cars, 1 set was embroidered and looks fantastic.
1 of the clips had been broken in transit and they happily sent out a pair of new ones.
Overall service was great, helpful and kept you informed of the progress and delivery.

***** 5 STAR SERVICE *****

February 17, 2026
Unprompted review
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Rated 5 out of 5 stars

Mats arrived as promised.

Mats arrived as promised and did not take a long time from order. The quality is excellent, deep black carpet with professionally stitched lime green border to match my interior. Would recommend highly.

February 23, 2026
Unprompted review
Rated 5 out of 5 stars

Great Mats

Ordered some mats for my MG4 with orange trim to match the body colour and they look great and fit really well. A lot more choice compared to the OEM mats and at a better price. Had some delivery issues with Evri who were completely useless but Chris at Vehicle Mats UK was quick to reply to my emails and we managed to sort it all out. Thanks!

February 17, 2026
Unprompted review
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Rated 5 out of 5 stars

Just ordered a second set!

I needed car mats, as my car came without any at all, and cheap mats slide about in the footwell.

I chose this company, as they had more consistently good reviews, and I'm now also a happy customer.

Easy to get the correct mats, by searching on your licence plate, then upgrade and colour options, are simple to work through.

You get updates via email, so you know when things have been made and dispatched.

They fit to the millimeter, and onto the attachment / hooks, in the driver's footwell.

Just ordered a second set, for a family member's car.

Happy new car mat day, for everyone!

November 27, 2025
Unprompted review
Rated 5 out of 5 stars

Impressive customer service

Recently ordered luxury carpet mat for a new Fiat Ducato based camper. There was a minor issue due to a change in floor plan of the van. A new mat was quickly fabricated and dispatched with no fuss. Outstanding customer service. The mat itself fits perfectly and is of a very high quality. Would not hesitate to recommend and will definitely use again. Thank you to Chris and the team.

November 12, 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic from start to finish..

Fantastic from start to finish..

I needed a new boot mat so i could stick my velcro organiser into the boot of a new car that it wouldn't stick to. After initially purchasing a medium quality one and finding it didn't stick, the team at Vehicle Mats UK helped me out and went above and beyond to test which of their carpets velcro stuck to.

Once we worked that out they swapped the carpets and refunded the difference, great customer support

October 20, 2025
Unprompted review
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Rated 5 out of 5 stars

Superb Value for Money!

Fantastic service, speedy dispatch and excellent products. They look amazing, especially with the personal embroidery! Cannot recommend highly enough!

September 4, 2025
Unprompted review
Rated 5 out of 5 stars

Just ordered mine

Just ordered mine , top of the range ones
1. Easy to order
2.Quick e-mail response
5* so far . I’ll update when they get here lol .

They have arrived and they’re great, fit really well and very satisfied . 5 star throughout .

July 28, 2025
Unprompted review
Rated 5 out of 5 stars

Great company

10/10, returning customer. Mats are fantastic and fit perfectly. Had emailed the customer service guys at 9pm asking to make a colour change, they got back to me by 8am the next day and already had it all sorted - they also had expedited the order so it wouldn't delay the delivery. Ordered twice now and been perfect both times, would recommend.

July 10, 2025
Unprompted review
Rated 5 out of 5 stars

Bought some mats for my Ioniq 5

Bought some mats for my Ioniq 5. The mats fitted perfectly with the car and feel like they will last as long time. I think it’s also important to mention that they also offer a Bluelight card discount which makes these mats even better. I will definitely come pack to these guys when I want to order a boot mat for my car.

July 1, 2025
Unprompted review
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Rated 5 out of 5 stars

Great service and quality is excellent

I ordered mats for a Toyota proace city, on Monday was a bit devious at first. Ordered thinking it going to be another cheap quality mat company I was very wrong the quality is ace they fit OEM and look bang on.

July 5, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing customer service

Received my order today (exactly 1 week from ordering) and as I was placing in my van I realised I had stupidly ordered the wrong one. Contacted Vehicle Mats via the contact form to see if I could cheekily request an exchange and received a reply within 2 hours with a confirmation that the new correct ones would be sent out.

Amazing service, cannot fault - and although the wrong mat, it was excellent quality. Can’t wait to receive the replacement and get it into my van.

June 14, 2025
Unprompted review
Rated 5 out of 5 stars

I couldn't be more impressed with the…

I couldn't be more impressed with the service I received. The customer support was exceptional, friendly, helpful and truly dedicated to ensuring I was a happy customer.

My order wasn't received incredibly quick, but it was made to order, so took around 10 days to arrive and when I realised I'd mistakenly ordered the wrong item the replacement process was seamless and hassle-free. No quibbles, just brilliant service. I will use again without a doubt, product quality excellent. I highly recommend this company and what a refreshing change for someone to do that they say they will without a load of hassle.

Very happy.

May 19, 2025
Unprompted review

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