I attended the Newcastle clinic for issues with varicose veins and also thread veins. My doctor, Mark Regi and Hazel were amazing and put me at ease straight away. It was refreshing to have doctors w... See more
Location
Switch locationUnit B1, Eagle House, Newcastle Business Park, NE4 7YD Newcastle upon Tyne, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
From start to finish the service has been amazing. The Consultant Mr Mark Regi put me at ease and explained everything fully. My first treatment was pretty painless and again everything was explaine... See more
Company replied
Have to thank Mark and Hazel for an enjoyable visit to the Veincentre, Newcastle. From the welcome at Reception until leaving everyone was professional and friendly. Treatment was made clear and I k... See more
Company replied
I had non varicose reticulated dark blue veins that stopped me wearing shorts and going on holidays for years. The difference was amazing and I wish I hadn’t put off seeking treatment for so long. Dr... See more
Company replied
Company details
Written by the company
VeinCentre are the UK's largest vein specialist with over 40 clinics nationwide. Varicose Veins | Thread Veins | Venous Ulcers
Contact info
Unit B1, Eagle House, Newcastle Business Park, NE4 7YD, Newcastle upon Tyne, United Kingdom
4.7
Excellent
85 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 96% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
10/10 - Newcastle Clinic
I attended the Newcastle clinic for issues with varicose veins and also thread veins. My doctor, Mark Regi and Hazel were amazing and put me at ease straight away. It was refreshing to have doctors who truly care for their patient, they explained everything so I understood the process.
I always left any appointment feeling best positive and informed. I couldn’t recommend Mark and Hazel more! The best service I’ve ever had, sad to not see them again. Would recommend to anyone who is looking for treatment here.
July 11, 2026
Unprompted review
Fantastic service and highly recommend
From start to finish the service has been amazing. The Consultant Mr Mark Regi put me at ease and explained everything fully.
My first treatment was pretty painless and again everything was explained and any questions answered. I felt very much in good hands and both Mr Regi, Hazel and Tracy were fantastic. I would have no hesitation in recommending The Vein Centre to anyone.
July 11, 2026
Unprompted review
Reply from VeinCentre - Newcastle upon Tyne
Hi Deborah,
Thank you for your wonderful feedback. We’re delighted to hear you had such a positive experience from start to finish and that Dr Mark Regi, Hazel and Tracy helped you feel so well looked after throughout your treatment.
It’s great to know everything was explained clearly and that you felt confident in the care you received. Thank you for your recommendation.
Best wishes,
Dilly
Professional and friendly staff
Professional and friendly staff. I was provided with a good level of information to help me to decide how to proceed.
July 2, 2026
Reply from VeinCentre - Newcastle upon Tyne
Hi Julie,
Thank you for your kind review. We’re pleased to hear you found the team professional and friendly, and that you were given all the information you needed to make an informed decision.
Best wishes,
Dilly
Welcoming Team
Have to thank Mark and Hazel for an enjoyable visit to the Veincentre, Newcastle. From the welcome at Reception until leaving everyone was professional and friendly. Treatment was made clear and I knew exactly what to expect (not painful in my experience). Would highly recommend and look forward to my follow up visit.
July 3, 2026
Unprompted review
Reply from VeinCentre - Newcastle upon Tyne
Hi Paula,
Thank you for your wonderful feedback. We’re delighted to hear you had such a positive experience at our Newcastle clinic and that the team made you feel so welcome from start to finish.
It’s great to know everything was explained clearly and that you felt well prepared for your treatment. Thank you for your recommendation, and we look forward to seeing you at your follow-up appointment.
Best wishes,
Dilly
My experience at the Newcastle Centre.
I found my experience at the Newcastle Vein Centre to be enjoyable and very informative. The treatment was very successful, on each appointment the Consultant explained in detail what was happening and his assessment, with regards to my treatment plan.
A very professional and excellent team that I would recommend to anyone.
June 23, 2026
Unprompted review
Reply from VeinCentre - Newcastle upon Tyne
Hi Maurice,
Thank you for your kind review. We’re delighted to hear you found your experience both informative and successful and that your Consultant kept you fully informed throughout your treatment journey.
Your recommendation means a great deal to the team.
Best wishes,
Dilly
Reply from VeinCentre - Newcastle upon Tyne
Hi Rod,
Thank you for your review. We’re delighted to hear you felt in safe hands and found your assessment thorough and reassuring.
Best wishes,
Dilly
Located easily good parking helpful and…
Located easily good parking helpful and friendly staff everything precisely explained
June 9, 2026
Reply from VeinCentre - Newcastle upon Tyne
Hi Anthony,
Thank you for your feedback. We’re pleased to hear you found the clinic easy to access and that everything was explained clearly by our friendly and helpful team.
Best wishes,
Dilly
Excellent Consutation.
All the staff were welcoming. Listened to me and very professional.. Explained carefully the result of the scan on both legs.
June 9, 2026
Reply from VeinCentre - Newcastle upon Tyne
Hi Margaret,
Thank you for your lovely feedback. We’re delighted to hear the team made you feel welcome and that the results of your scan were explained clearly and professionally.
Best wishes,
Dilly
Mark and his team at Newcastle
Mark and his team at Newcastle have been fantastic. From my initial appointment to my treatment to my follow up they have treat me with the upmost professionalism. The foam sceloropy treatment has gone without issue and I felt like I was in and out in minutes. I would highly recommend them.
May 22, 2026
Unprompted review
Reply from VeinCentre - Newcastle upon Tyne
Hi Hannah,
Thank you for your kind review. We’re delighted to hear Dr Mark Regi and the team provided such professional care throughout your treatment journey and that everything went smoothly.
We really appreciate your recommendation.
Best wishes,
Dilly
Excellent service
Excellent service. Very friendly staff and the procedure on my leg was highly effective.
Thoroughly recommend this treatment.
May 19, 2026
Unprompted review
Reply from VeinCentre - Newcastle upon Tyne
Hi Margaret,
Thank you for your lovely review. We’re delighted to hear you’re so pleased with the results of your treatment and that the team made you feel welcome and well cared for.
Your recommendation means a lot to us.
Best wishes,
Dilly
I was reassured and made welcome…
I was reassured and made welcome although the result wasn't quite what i expected but the consultant was very honest and frank with me
May 20, 2026
Reply from VeinCentre - Newcastle upon Tyne
Hi Thomas,
Thank you for taking the time to share your feedback. We’re really pleased to hear that you felt reassured and welcomed, and that the Consultant provided an honest and clear explanation throughout your appointment.
We’re sorry to hear that the result wasn’t quite what you had expected. Following treatment, results can vary between individuals and sometimes additional sessions may be needed to achieve the desired outcome.
We’d really like the opportunity to review your treatment journey and ensure we resolve this for you. A member of our team will be in touch to provide further support and discuss the next steps with you.
Kind regards,
Dilly
They were great!!!
They were great!!!
Made me feel very comfortable and gave me the reassurance I needed. Still a bit nervous about getting it done but knowing I’m in great hands has made feel more comfortable.
He explained everything in detail and told me I would do great and not to worry.
I couldn’t ask for two better people that we’re in the room with me.
May 11, 2026
Reply from VeinCentre - Newcastle upon Tyne
Hi Donna,
Thank you for such a lovely review. We’re so pleased the team were able to reassure you and help you feel more comfortable, even while feeling nervous. It’s great to know you felt supported and well informed throughout.
Best wishes,
Dilly
So far so good
So far so good, iv not had procedure but booked in! Consultation was honest and professional, totally put my mind at ease and can’t wait for the procedure
April 24, 2026
Reply from VeinCentre - Newcastle upon Tyne
Hi Kelly,
Thank you for your review. We’re so pleased to hear your consultation helped put your mind at ease and that you feel confident moving forward with your treatment.
Best wishes,
Dilly
Reply from VeinCentre - Newcastle upon Tyne
Hi Janice,
Thank you for your kind words. We’re glad to hear you found the team friendly and professional.
Best wishes,
Dilly
Consultation
I attended the Newcastle centre for an initial consultation. I was able to park outside without any issues, was greeted by a friendly receptionist, who checked me in. My appointment was on time and everything that they were doing was explained to me. Also I was informed about what the procedure would be if I went ahead and what this would entail. Altogether a pleasant experience. I've now booked in to have the procedure completed.
April 24, 2026
Reply from VeinCentre - Newcastle upon Tyne
Hi Janet,
Thank you for sharing your experience. We’re pleased to hear your consultation was smooth and informative, and that you felt confident to go ahead with booking your procedure.
Best wishes,
Dilly
Reply from VeinCentre - Newcastle upon Tyne
Hi there,
Thank you for your feedback. We’re pleased to hear you had an excellent experience and wish you all the best with your next steps.
Best wishes,
Dilly
Would not recommend
Would not recommend, misleading information about follow up treatment included in initial cost when it isn't, even if veins missed or treatment doesn't work! Go to the Nuffield instead if in Newcastle upon Tyne !
Just to follow up on my review,although the veincentre responded to my review to say they would like to discuss they have not bothered to do so. I guess they just wanted to look like they cared on Trustpilot! I stand by my opinion of them, the veins I needed treated were very superficial and unfortunately I still have them. I will be going to the Nuffield in Newcastle for any further treatment.
April 21, 2026
Unprompted review
Reply from VeinCentre - Newcastle upon Tyne
Hi Heather,
Thank you for your feedback. We’re sorry to hear that you feel disappointed and that the information regarding follow-up treatment did not meet your expectations.
Following consultation, all treatment plans and confirmations are provided so patients have a clear understanding before proceeding and we’re sorry if this was not clear in your experience. We will review your comments to understand what may have happened in this instance.
We’d really like the opportunity to discuss this with you further. A member of our team will be in touch.
Kind regards,
Dilly
Amazing customer service
Amazing customer service
Friendly and knowledgeable staff
They all made the experience stress free and the results are great.
Would definately recommend
April 17, 2026
Unprompted review
Reply from VeinCentre - Newcastle upon Tyne
Hi there,
Thank you for your lovely feedback. We’re delighted to hear the team made your experience stress-free and that you’re happy with your results. Your recommendation means a lot.
Best wishes,
Dilly
my wife had really pronounced vein…
my wife had really pronounced vein around the knees . after a treatment here involving injections into the veins her legs are back to their best and clear of those awful blue spider veins .
nice job and not expensive either !!
September 12, 2025
Reply from VeinCentre - Newcastle upon Tyne
Hi Peter,
Thank you for your lovely feedback. We’re so pleased to hear your wife is happy with her results and that the treatment made such a positive difference. It’s great to know the whole experience felt worthwhile.
Best wishes,
Dilly
Follow Up Visit
Dr was more professional and treated me with respect unlike my previous visit for laser treatment.
I was able to get into the clinic straightaway unlike last time when the receptionist left me outside for nearly 10 minutes: I needed the bathroom after a 90 minute journey. When the foam is being massaged into your leg I found it quite painful. Non plussed to find it will be 2/3 months to know if it has worked.
March 31, 2026
Unprompted review
Reply from VeinCentre - Newcastle upon Tyne
Hi Brenda,
Thank you for taking the time to share your feedback although we are sorry read your comments. In response to spider vein treatment - recovery can sometimes vary between individuals, and take a little longer. We'd love the opportunity to review your progress and confirm next steps so you feel reassured. A member of our team will be in touch with you.
Kind regards,
Dilly
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.