Everyone was very friendly from the minute l made contact with the centre. The consultant and assistant were very professional and explained the why’s and where for’s throughout the examination and th... See more
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Location
Switch locationUnit 3, Charity Farm, Dorchester Road, BH16 6JF Poole, GB
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Car park very limited but was able to park across road. Receptionist very helpful and my consultation was very professional and seemed thorough. Treatment was discussed and able to book the next appoi... See more
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Poole Vein centre. Brilliant. I had my procedures done in May and I cannot praise the whole team enough. From the start the receptionist Fiona was lovely and helpful and made me feel very... See more
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Everyone was really friendly and helpful , from the receptionist, nurses and the vascular consultant Sarah Hulin who put me at ease from our first meeting, She had a great sense of humour and chat... See more
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Company details
Written by the company
VeinCentre are the UK's largest vein specialist with over 40 clinics nationwide. Varicose Veins | Thread Veins | Venous Ulcers
Contact info
Unit 3, Charity Farm, Dorchester Road, BH16 6JF, Poole, United Kingdom
4.7
Excellent
59 reviews
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Replied to 97% of negative reviews
Typically replies within 24 hours
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Friendly staff, and effective treatment the Vein Clinic…
I was nervous about my treatment,but felt reassured and relieved by my friendly Consultant Sarah and her able assistant Jenny. The treatments were explained fully to me, which put me at ease. I would definitely recommend the treatments offered, to any of my friends. I was treated at the Poole branch of the Vein Centre
December 22, 2025
Reply from VeinCentre - Poole
Hi Claire,
Thank you for such a kind review. We’re so pleased Sarah and Jenny helped you feel reassured and that everything was explained clearly. It’s wonderful to hear you would recommend the Poole clinic to your friends. Don’t forget to check out our Refer a Friend scheme - find out more here veincentre.com/refer-a-friend/.
Best wishes,
Dilly
Vein Centre Poole
The Consultant Dr Wijesinghe was informative, did not rush the consultation and he was friendly.
January 13, 2026
Reply from VeinCentre - Poole
Hi Shirley,
Thank you for your review. We’re glad to hear Dr Wijesinghe took the time to explain everything clearly and made your consultation feel relaxed and unhurried.
Best wishes,
Dilly
Best decision I made in 2025 was to get my veins sorted!
I can’t recommend the Vein Centre in Poole highly enough. The service was fantastic from start to finish — efficient, professional, and incredibly reassuring. The team are so friendly and really put you at ease, and the follow-up care has been excellent. I’m absolutely thrilled with the results. As a 47-year-old woman, I’m so pleased I went ahead with the treatment and would 100% recommend it to anyone considering it.
October 7, 2025
Reply from VeinCentre - Poole
Hi Sam,
Thank you for such a lovely review! We’re so pleased you went ahead with treatment and that you’re thrilled with the results. Hearing how confident and reassured you felt throughout really means a lot to the team.
Don’t forget to check out our Refer a Friend scheme – find out more here veincentre.com/refer-a-friend/.
Best wishes,
Dilly
I recently visited a vein clinic and…
I recently visited a vein clinic and was truly impressed by the exceptional level of care I received. From the moment I walked in, Jenny and Fiona.. made me feel welcome and at ease. The clinic itself was spotless, modern, and designed to put patients at comfort.
• Professionalism: Every member of the team was courteous, knowledgeable, and attentive. They took the time to explain each step of the process clearly, answering all my questions with patience.
• Expert Care: The specialist Mohammed demonstrated remarkable expertise, ensuring that my treatment was both effective and comfortable. I felt confident I was in the best hands.
• Personal Touch: What stood out most was the genuine compassion shown throughout my visit. I wasn’t treated like just another patient; they truly cared about my wellbeing.
• Results: The procedure went smoothly, and I’m already noticing positive improvements. The follow-up support has been excellent, with the clinic checking in to make sure I’m recovering well.
Overall, my experience was outstanding. This clinic combines medical excellence with a warm, human touch, and I wouldn’t hesitate to recommend it to anyone seeking vain treatment
Thank you Eric
December 10, 2025
Unprompted review
Reply from VeinCentre - Poole
Hi Eric,
Thank you for such a generous and detailed review! We’re delighted you felt so well cared for by Jenny, Fiona and Mohammed, and that the combination of professionalism, reassurance and personal warmth made a real difference to your visit. It’s wonderful that you’re already seeing improvements and felt fully supported afterwards too.
Best wishes,
Dilly
A Yorkshire lass
Everyone was really friendly and helpful , from the receptionist, nurses and the vascular consultant
Sarah Hulin who put me at ease from our first meeting,
She had a great sense of humour and chatted throughout my procedures ,she answered all my questions and concerns which made me feel confident in what she was doing. I would highly recommend her without any doubts,
Thanks again to everyone at the vain centre
Jenny Haines
December 1, 2025
Unprompted review
Reply from VeinCentre - Poole
Hi Jenny,
What a lovely review, thank you. We’re so glad that Sarah’s friendly approach and humour helped you feel reassured throughout. It’s wonderful to hear you felt so confident in her care.
Best wishes,
Dilly
What an amazing experience I had…
What an amazing experience I had considering the treatment I had to have. Treatment was done so professionally and the results speak for themselves. What amazing staff at the Poole branch! Such lovely people and service was outstanding so thankyou very much!
November 10, 2025
Unprompted review
Reply from VeinCentre - Poole
Hi Glyn, thank you for such a fantastic review. We’re delighted that your experience at the Poole clinic was so positive and that you’re pleased with your results. It’s wonderful to know the team made you feel so well cared for throughout.
Warm regards,
Dilly
Reply from VeinCentre - Poole
Hi Jake, thank you for your review. We're delighted to hear you had a great experience with us.
Warm regards,
Dilly
Great informative consultstion
The ladies I spoke to were lovely and informative and looked after me very well when my low blood pressure got the better of me. They explained everything very clearly and I felt they had my best interests at heart. Very knowledgeable and friendly, looking forward to getting my treatment done :)
October 18, 2025
Reply from VeinCentre - Poole
Hi Ashleigh, thank you so much for your lovely feedback. We’re delighted that the team took such good care of you, especially when you weren’t feeling your best. It’s great to hear that everything was explained so clearly and that you felt genuinely looked after. We look forward to welcoming you back for your treatment soon!
Warm regards,
Dilly
I was made to feel very welcome the…
I was made to feel very welcome the minute I walked in the door.
I had a thorough consultation and scan of my varicose veins. Everything was explained regarding the procedures that I will be having.
Everyone was friendly and welcoming.
September 30, 2025
Reply from VeinCentre - Poole
Hi Nicky, thank you for sharing your experience. We’re so pleased that you felt welcome and well cared for from the moment you arrived. It’s great to know that everything was explained clearly and that you felt comfortable throughout.
Best wishes,
Dilly
Great people Great job!
Really can’t fault the team at Poole. Did a great job on my varicose vein. Explained the process and did what they said they would do. Excellent from first visit to final checkup. Super friendly.
September 30, 2025
Unprompted review
Reply from VeinCentre - Poole
Hi David,
Thank you for taking the time to leave your review! We're so glad you had such a great experience with the lovely team at our Poole clinic. Wishing you all the best!
Thanks,
Hannah
All went smoothly
All went smoothly. Nice people to deal with. Did what it said on the tin!
July 7, 2025
Reply from VeinCentre - Poole
Hi there,
Thank you for your feedback! We’re glad everything went smoothly and you found the team easy to deal with.
Best wishes,
Dilly
Reply from VeinCentre - Poole
Hi Kenneth,
Thank you for your wonderful feedback! We're so glad to hear you felt welcomed and well looked after. Thank you for choosing VeinCentre.
Best wishes,
Katie
I received excellent service from Vein…
I received excellent service from Vein Centre in Poole. They were very informative and patiently answered my many questions and went above and beyond to ensure that I understood everything. A very high standard of care for their customers.
Thanks.
July 2, 2025
Unprompted review
Reply from VeinCentre - Poole
Hi Ali,
Thank you for your kind words. We're so pleased to hear you had a positive experience at our Poole clinic. It's great to know that our team took the time to answer all your questions and made sure you felt fully informed and comfortable throughout.
Best wishes,
Katie
An excellent experience.
The welcome I received was very friendly and professional .
My consultant and his assistant explained what was going to happen, and the scan was very easy.
Afterwards we discussed the results, and suggested treatments.
An excellent experience.
July 1, 2025
Reply from VeinCentre - Poole
Hi Veronica,
Thank you so much for your lovely feedback. We’re really pleased to hear you felt warmly welcomed and well looked after by our team. It’s so important to us that everything is clearly explained and that your experience feels calm, reassuring and informative from start to finish. We're delighted you had such a great experience!
Best wishes,
Katie
I was made to feel at ease straight…
I was made to feel at ease straight away and the consultant was very helpful, knowledgeable and pleasant.
June 23, 2025
Reply from VeinCentre - Poole
Hi Pat,
Thank you so much for your lovely feedback. We're really pleased to hear you felt at ease and well looked after by our team. Your kind words mean a lot.
Best wishes,
Katie
I thought I was paying £100 for the…
I thought I was paying £100 for the consultation but I was charged an extra £150. £250 for 10 minutes. Definitely NOT worth it.
June 4, 2025
Reply from VeinCentre - Poole
Hi Denise,
We’re disappointed to read your review as we usually get such lovely positive feedback about the VeinCentre Consultation. Please be assured that we are looking into your situation further - to understand more about your experience and to learn from what happened. We make it clear at booking that a consultation is £250 with a £100 deposit and this covers far more than just a short appointment. You are seen by an expert vascular consultant, receive a detailed duplex ultrasound scan of both legs, and a personalised treatment plan. We believe this level of quality and care offers real value, especially when it comes to making confident decisions about your health. But we absolutely appreciate your experience seems to have differed from that and we are undertaking a review to understand more. If you'd like to reach out to us please do so by asking for a Senior Patient Advisor on 01782 753960.
Many thanks once again and wishing you all the best,
Katie
No waiting list so speedy appointme t
May 12, 2025
Reply from VeinCentre - Poole
Hi Ann,
Thank you for your feedback! We’re proud to offer a variety of appointment times with no waiting lists, making it easier for you to book your next visit promptly. At Veincentre, we strive to make your journey smooth and convenient every step of the way.
Wishing you the best,
Georgina
Very informative surgeon and friendly…
Very informative surgeon and friendly nurse - could not fault them but i did not get follow up by the admin team after either procedure, only after first consultation hence why only 4 stars
January 7, 2025
Reply from VeinCentre - Poole
Hi Sue,
Thank you for sharing your feedback. We’re so pleased to hear that you found our clinic team friendly and informative. We’re truly sorry that you didn’t receive follow-up from the admin team after your procedures. This is not the standard of care we aim to provide, and we appreciate you bringing this to our attention.
Wishing you the best!
Georgina
A very friendly team
A very friendly team- from reception to medical staff. Easy to ask questions and to get hold of on the phone. I have to admit I was nervous and they couldn’t have been more helpful! A successful procedure and a noticeable improvement!
December 15, 2024
Reply from VeinCentre - Poole
Hi Rachel,
Thank you so much for sharing your experience! We're so happy to hear that our team made you feel comfortable and supported throughout the process, helping you to feel at ease. It's wonderful to know that the procedure was successful and you're already seeing an improvement. We’re here for you every step of the way and appreciate your kind feedback!
Wishing you the best,
Katie
All of the staff were very friendly and welcoming.
All of the staff were very friendly and welcoming.
Lasantha Wijesinghe was very clear and precise when explaining the procedure to me. Which made me feel comfortable and relaxed.
I would have no hesitation to recommend him and the clinic.
April 15, 2025
Reply from VeinCentre - Poole
Hi Kathryn,
Thank you for sharing your experience! We're so glad to hear that the staff made you feel welcome and comfortable. It’s great to know that the explanation of the procedure helped put you at ease. We truly appreciate your recommendation and are happy you had a positive experience with us!
Wishing you the best,
Katie
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