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Placed order on 27/03/26. No update shown on “Shop”, with order shown as “preparing order”. Emails to their various contact points bounce back as non deliverable 🤬.Fancy pictures on a website mean F.A.
Avoid taking a loss or getting mega frustrated as it appears to be a scam as me and other customers have been treated like (“mugs”) experiencing a run around. AVOID, AVOID, AVOID, AVOID
Fraudulent technique :
I placed an order with Velory 2462 and followed all instructions to refuse delivery for a return. They deliberately ship the parcel without a tracking number, making it impossible to confirm delivery and or return avoid processing my refund.
This is fraudulent behavior.
Despite repeated requests, over a month and a half has passed and my refund has still not been issued.
Customer service repeatedly said they would forward my request, but no resolution was provided.
I am now considering escalating via my payment provider, consumer protection authorities, and sharing my experience publicly.
Scam Thieves
Don’t buy from these xunts that they have a lot of shell companies including Monaco
They are crooks. I ordered and paid for a sweater from them, and it came, but it was much too small.
I requested an exchange or a return, but have had NO response from them!!
I used this company to buy what I thought looked like good quality trainers. However when the trainers arrived they were clearly cheap and poorly produced. And the size was 3 sizes too small. When I tried to return the item the company refused and rather offered, 1st a 15% discount and then 2nd a 50% discount. But since I the product was not as described I expected a full refund and return of the product. This issue was finally resolved via dispute with my credit card company. Velori is a scam!
I ordered a dress that was supposed to be dark green. The color was lighter than stated. It also was too big. I sent 5 emails requesting how to return the item. I did not receive a response. I would not order from this company. I paid $49.99 for the dress.
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