Veloura Reviews 

This company is truly a scam. Received absolutely inferior garbage shoes. If you ordered with a credit card you can take this up with your bank, which I did! The scammers were forced to reach out to me to find out why the item was charged back to them! Just inform your cc company that Veloura is posing as another legit company.

RIP Off - Product was poor quality and small. Took weeks and weeks to come, clearly from China. Bought as a Christmas present at beginning of December and arrived in January. Asked for a refund and followed their refund process but have been ignored.

Will not refund me. They are con artists. Do NOT BUY from them. Will be sent rubbish in the post and never get your money back.

Veloura is a Ripoff company that states that it is going out of business but is really just scamming customers.
Their product is poor quality.
Sizing is very very small, and not per their 'Sizing charts'.
Refunds are not permitted.
Returns also not allowed. No shipping address is shared.
No customer service.
DO NOT buy from this company.
I purchased 3 items.
One item was sent with incorrect colour and they first offered to send the correct one. Then after 2 weeks informed me that the company had closed down so it was no longer possible.
The other 2 items sent were tiny, so I asked for and exchange for 2 sizes larger. They first said they'd exchange them then wrote that their business had closed so it was no longer possible.
This is a scam company with no morals.

I ordered men’s size medium and is a child size. DO NOT ORDER FROM VELOURA, they are NOT CANADIAN!! SCAM!!!!

I ordered a “Large” men’s Winter jacket, waited a few weeks and when it arrived, opened the package, And noticed immediately that it was “not a large”, as ordered. It was a small size at best, Although the label on the product had a “L” Tag. It possibly would fit a 10-year-old. After a few emails of complaint, They recommended me to send it back to China, of course at my expense. And they told me to re-order in my proper size, Which I told them I did, As I ordered a large. In my eyes this is a complete scam, And has nothing to do with “ Vancouver”. You have been warned.

As all others here mentioned, was sucked in by sale and photos. Ordered a sweater for $80 that is the worst quality. I think the arm holes are different sizes, no tags to tell which way it goes on, and the shoulder seams are uneven. I'm going to put this in my "mistakes were made" pile, but at least with the others I can return them!! Don't make this mistake.

Poor quality product. My product was defective and they do not offer refunds. They claim to be from Vancouver but products ship from China.

They have a permanent closing down day every day. This false advertising has been going on for weeks, if not longer, as far as I can see. They advertise a final day 80% discount, but it's EVERY DAY. The sweaters sent were supposed to be small; they are huge, one is polyester. The boots a cheap and tiny. I am attempting to send everything back but Veloura's return process is acceptable only if THEY approve the returned items. And you have to pay for the postage.

OMG, don't do it. I completely succumbed to an Instagram advertisement after being awake at 4:00 am, upset and depressed about the US election results. Total time of vulnerability, right? I was suckered in by lovely photographs and an allegation that they were "closing" shop in Vancouver and were having a big sale. So I order not one but three pairs of the same boots in different colours. After I ordered them, I realized I had not seen if they were leather. So I go check only to see that they are advertised as "PU" (polyurethane) "leather" meaning they are not leather at all. After that, I saw that their other fabrics are advertized as "cashmere inspired."

I emailed them within 2 minutes of placing the order to try to cancel it and they responded that my order was already in process and could not be cancelled. Dug deeper into the return policy only to see that they will only allow returns when you have actually received the product and you have to pay return shipping. Then saw the other online reviews... oh my.

This store has nothing to do with "Vancouver" parenthetically-- it is oversees in China and has "stores" in every city, just renaming it using geotagging. If you want a completely junky, scam product with no ability to return it and doesn't fit you, order here! If not, don't be a loser like me, LOL.

It’s a scam company selling cheap knockoffs that look amazing on the website it’s garbage ! Don’t order if you want cheap knockoffs stick to Tému. At least you know what your getting

Zero stars! DO NOT BUY FROM THIS COMPANY! Scammers right, left, centre, up and down! Repeat, Do not buy from them. Asian based company; people, it’s time to start buying domesticly produced products!

Very cheap poor quality. Bomber jacket is really pathetic, even for the deeply discounted sale price.

Should be 0 stars. Inferior products, no labels, everything is always on sale and therefore no returns. The items are not as described or shown in the photos. They are not in Vancouver, items come directly from China.

DO NOT ORDER FROM THIS SUPPLIER IT IS A SCAM.

They are a scam with the worst fake product I have ever seen. My bad for getting sucked in by Veloura-Vancouver.com
DO NOT get shafted like I did. S. A. R.

Wrong colour, wrong size, won’t accept a return but will give me an exchange if I pay $30!

This place is a scam and not located in Vancouver! They will send you cheap products in polyester which have nothing to do with what is advertised and refuse to process a return and refund and then ghost you. I suspect they are based in China.

If I could give this company a negative score, I would.......the products they have on their website are not even close to what you actually receive!!!
The people involved with this company should be ashamed and embarrassed.
BUYER BEWARE!!!!! I thought I had done my research but clearly I needed to go deeper......lesson learned.

Oh I wished I read all of these “Real” reviews before my order. Completely false advertising and misleading. This ruins my day and will for a while. How could you be so sneaky like this. I would not buy even at dollar store if I see this kind of shoes. Shame on you. This is WRONG!!!

Online ad said sweaters were cashmere, but they have no tags and are clearly not any natural fibre