The REAL Venicien mask maskmakers. Wide choice of beautiful authentic designs Shipped within 18 hours. Fast delivery of 6 days standard road shipping to France Excellent customer service via... See more
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Review summary
Created with AI, based on recent reviews
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Apart from a very quick delivery, the Colombina masks I ordered are simply perfect. They are intricate, beautiful, high-quality, and it is clear that a lot of effort is put into their making. I high... See more
Very fast and safe delivery. But what's most important, that it's an amazing piece of handmade art! I'm happy with my purchase. Always wanted an authentic Venetian masquerade mask.
The Venetian mask I had purchased online from Venezia Maschere was delivered quickly through DHL Couriers. It’s of exemplary quality, design and craftsmanship. All in my family here in Melbourne, Aust... See more
Company details
Information provided by various external sources
Venetian Masks 100% Made in Italy Certified Online Shop. We make masquerade masks since 1970. Original handmade Venetian Masks, crafted in Venice with the highest quality paints and materials. We are the first producer of this category that get the certification 100% Made in Italy.
Contact info
Castello, 5618 Salizada San Lio, 30122, Venice, Italy
- +39 041 5412566
- info@veneziamaschere.com
- veneziamaschere.com
4.9
Excellent
460 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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Beautiful mask
Beautiful mask. I'm looking forward to wearing it. Delivery was fast, and the mask was nicely packed in the box. It didn't break. Very happy with my purchase. I recommend this store.
August 22, 2023
The Product quality is perfect
The Product quality is perfect. Packaging (very well protected ) also. Quality 100% good. Payment without any issues.
Unfortunately, the transport agent GLS did not perform at all: product was not delivered at the given address (delivered at a different address without any notice nor information) . It took the client 4+ hours search work to find out if/where the delivery had taken place. The GLS driver had officially mentioned that the delivery had been finalised although the product has NOT been delivered. No possibility to reach GLS by phone at all. No answer on emails. No answer when going physically to their office. No client service. No possibility to reach the delivery driver.
A delivery company to be definitely avoided in the future.
August 23, 2023
Reply from Venezia Maschere
Hello Véronique,
We are sorry that the shipment was problematic. As you specified, we have done everything possible to follow you. We use the best couriers worldwide but despite this, sometimes some misunderstandings can happen.
The important thing is that you have received the mask and that you like our work!
Thanks for your purchase.
Highly recommended!
Reliable shop! Fast processing of my order and shipping! Beautifully handcrafted masks!
May 22, 2023
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Awesome mask, fast shipping
Mask is perfect and exactly as pictured. Well made. Fast delivery.
July 13, 2023
All,Ok thanks
June 14, 2023
Beautiful product
Prompt dispatch, carefully packaged and beautiful handcrafted product that exceed our expectations.
May 4, 2023
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Venetian Masks 100% Made in Italy
The website is efficient and very well presented.
Order processing is fast.
Shipping upon receipt of the order is closely monitored by the store.
I recommend it 100%.
March 9, 2023
Such beautiful work...I could spend an…
Such beautiful work...I could spend an entire day admiring your masks. Quick shipping.
March 9, 2023
Beautiful mask
Beautiful mask. Doesn't seem as big as on the picture but very good quality and beautiful. Quick delivery. Arrived in perfect condition. Would recommend this seller.
March 7, 2023
Amazing mask
The shipping was very fast! The quality of the mask is also exquisite and I can tell a lot of work and time went into making it. It's just perfect and I love the mask so much. Definitely worth it.
March 10, 2023
Unprompted review
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Product was even better than expected. There was a strike in Finland and logistics was a bit problematic but company was in touch about it and that was very comforting! Great service!
Product was even better than expected! Perfect hand made quality.
February 24, 2023
Nice products and good service
February 21, 2023
Professionalism
Communicative and informative seller, top quality product and fast delivery.
February 5, 2023
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Nice quality product with fast delivery
Seamless buying experience: website was easy to navigate, purchase simple and quick to complete, and the items were delivered really fast, only a couple of days for an international shipping.
February 2, 2023
Beautiful masks
Beautiful masks, carefully packaged, and shipped incredibly quickly! So pleased with the whole experience
January 23, 2023
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