Easy to order and to use. I even gave friends some of the needles. I love using the set.
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Review summary
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Easy to order and exactly what they say is what you get.
It's a great purchase, works perfectly as described. I'm loving it. Value for money.
Great producers. Needles are so sp much better than I have used on the past. The reel i watched was so true which iwas surprised by.
3.5
Average
40 reviews
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Replied to 100% of negative reviews
Typically replies within 1 week
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Absolutely crap.
Absolutely crap.. wont stay together had to glue every piece for it to stay in one piece.. waste of money...would not recommend at all
September 26, 2025
Unprompted review
Reply from Venicewind
Dear customer, thank you very much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we fully understand your frustration. We assure you that we will prioritize your concerns and resolve the issue. We stand behind every product. Please send your details to our customer service email at service@venicewind.com. Our dedicated customer service team will provide you with the best possible solution within 24 hours. Please give us a chance to make amends. Thank you very much.
Recieved as advertised too early to…
Recieved as advertised too early to tell if makes any difference to wrinkles! Arrival in post not too bad!
October 15, 2025
Unprompted review
A fed up customer!…
I am really fed up with ordering goods and when I receive them they are too tight in size. With respect, the idea of large in the east is complete different from the west. So anther waste of about £30 of my hard earned money! Trousers much too short and small but posting will cost too much!
October 16, 2025
Unprompted review
Reply from Venicewind
Dear customer, thank you very much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we fully understand your frustration. If the issue is with the sizing, we offer an exchange service, and we assure you that we will prioritize your concerns and resolve the issue. We stand behind every product. Please send your details to our customer service email at service@venicewind.com. Our dedicated customer service team will provide you with the best possible solution within 24 hours. Please give us a chance to make amends. Thank you very much.
Very good needles very strong cotton…
Very good needles very strong cotton amazing strength would recommend to get this kit
September 18, 2025
Unprompted review
Sewing
Great producers. Needles are so sp much better than I have used on the past. The reel i watched was so true which iwas surprised by.
September 11, 2025
Unprompted review
Excellent company order was exactly…
Excellent company order was exactly what I wanted will buy again without a doubt
October 16, 2025
Unprompted review
Needles are amazing , thread is super strong, well worth the money.Easy to order and exactly what they say…
Easy to order and exactly what they say is what you get.
September 2, 2025
Unprompted review
The first time I used a needle it broke…
The first time I used a needle it broke and I was only sewing something light. Not used since.
October 16, 2025
Unprompted review
Reply from Venicewind
Dear customer, thank you very much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we fully understand your frustration. We assure you that we will prioritize your concerns and resolve the issue. We stand behind every product. Please send your details to our customer service email at service@venicewind.com. Our dedicated customer service team will provide you with the best possible solution within 24 hours. Please give us a chance to make amends. Thank you very much.
Lovely items
Lovely items, really pleased with quality and delivery. Reasonably priced too
September 17, 2025
Unprompted review
Delivered sooner than expected
Delivered sooner than expected, very useful
August 14, 2025
Unprompted review
good service
October 7, 2025
Unprompted review
Placed an order one month ago and still…
Placed an order one month ago and still haven’t received it.
October 4, 2025
Unprompted review
Reply from Venicewind
Dear customer, thank you very much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we completely understand your feelings. We assure you that we will prioritize your issue and resolve it as quickly as possible. If you did not receive your item, please contact our after-sales service team. We are responsible for every product. Please send your details to our customer service email at service@venicewind.com. Our dedicated customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends. Thank you very much.
Redeemed themselves!
I ordered 2 of these glass smashing items to keep in the car incase of any accident which may result in being unable to open doors or windows! we have all seen these items advertised. Well placed an order for 2 ,weeks ago ,have asked the company many times for information on my delivery, they now tell me they have arrived at my local post office sometime at the beginning of September and I need to collect it before it gets returned back to them??? So ive asked why do I have to do the search around. All the PO's in my area when I paid for delivery to my door??? Just get the same reply , go and collect before it gets returned back,and so on and so on * UPDATED REVIEW!!!
Well after a few replies and requests for a full refund im happy to say I was fully refunded so they have redeemed themselves.
September 24, 2025
Unprompted review
Reply from Venicewind
Dear customer, thank you very much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we completely understand your feelings. We assure you that we will prioritize your issue and resolve it as quickly as possible. If you did not receive your item, please contact our after-sales service team. We are responsible for every product. Please send your details to our customer service email at service@venicewind.com. Our dedicated customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends. Thank you very much.
DO NOT BUY FROM THIS WEBSITE
I placed an order in good faith, and paid for item. On delivery the item was of bad quality and was too short so i contacted the company to ask for refund. the refund policy states
What is the company return policy?
A: After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least 14 days from the receipt of your item to process your return or exchange.
They have advised that to return the item is too expensive in shipping fees but if i want to pay another £4.49 they will send another item out. I have refused this option and requested a refund, all i am receiving now is you query has been answered and no more communication. DO NOT BUY FROM THIS WEBSITE unless you want to loose your money
August 28, 2025
Unprompted review
Reply from Venicewind
Dear customer, thank you very much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we fully understand your frustration. We assure you that we will prioritize your concerns and resolve the issue. We stand behind every product. Please send your details to our customer service email at service@venicewind.com. Our dedicated customer service team will provide you with the best possible solution within 24 hours. Please give us a chance to make amends. Thank you very much.
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