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Got damaged item - something fall into box or item fell backwards to the ground(damaged top corner), 40kg box, driver vanished as wind and left stuff middle of road... got less than 15 seconds to look at box
complete trash, delivered to parcel locker but got not code, customer service doesn´t exist. this company shouldn`t exist
what a shit company, the package arrived from Poland to Estonia in 1,5 days. Now the package has been out for delivery every day but they never manage to drop it off, they have brought it back to their storage room every day. Clown of a company🤡
They never try to deliver the package, lied to me that they called me later accepted that they never called. They even didn't informed me that they took the package back.
Got a notification that I will receive my package that day. 4 days later still no package 🤡 company
Worst courier in Estonia.
You will never agree on delivery time.
Got the tracking number with single option with delivery point 8km away. Next day they send an email that package didn't fit into box. After hanging on call for more than 30 minute, they that it's me who redelivered the parcel. And therefore will get it only Monday.
Of course, all conversation happens on language preferred by venikag call center, absolutely no interest on customer satisfaction
Takes really long to get stuff, took 6 working days from poland to estonia also the package was damaged, and the shipping was really expensive for it to take that long.
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