I found the customer service to be excellent. The response time to queries was fantastic. I needed a bit of extra support with the process and Karly supported me every step of the way. She was so... See more

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Company details
- Cosmetics Industry
- Beauty Product Supplier
- Dental Laboratory
- Health and Beauty Shop
- Teeth Whitening Service
Written by the company
Venneir® is a UK brand dedicated to premium cosmetic dental care for veneers, composite bonding, crowns, implants, and natural teeth. Since 2019, we've delivered science-backed products like advanced toothpastes, anti-stain mouthwash, whitening trays, night guards for grinding and click-in veneers & essix retainers, all made in our UK-registered dental lab. Venneir® prioritises quality, convenience and customer service redefining your oral care experience.
Built Better. Delivered Faster.
Written by the company

- Retainers, Click-in Veneers, Whitening Trays & More
- Made in our own UK dental lab for faster delivery, better quality, and full control — unlike others who outsource abroad.
Click-in Veneers. Done Right.
Made at Our Own UK Dental Lab.

Contact info
Venneir, BioCity, Bo'ness Road, Scotland, ML1 5UH, Glasgow, United Kingdom
- customerservices@venneir.com
- venneir.com
Online Oral Care for Cosmetic Smiles
Replied to 17% of negative reviews
Typically replies within 1 week
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Great customer service
So far a great experience, impression kit arrived super quickly & Oliver on the WhatsApp live chat responded quickly and clearly to my questions many thanks!
Excellent communication and very clear instructions. Highly recommend 👌🏻
This company made it so easy for me to order my top and bottom day guards, the communication with Charlotte was fantastic and she was very clear in what steps I needed to take to get the correct impressions before sending them to the lab. Will 100% be using this company in the future.
I’d like to give a massive shout out to Brian
I’d like to give a massive shout out to Brian who effectively helped me with the steps of getting my retainers. He was really effective and speedy with responses.
It was quite easy process and Oliver…
It was quite easy process and Oliver guided me through all steps.
Really impressed with the service
Really impressed with the service. Quick delivery, support is very responsive (you go through them to get impressions approved), Oliver, who supported me, was very helpful. Any questions were quick to be answered.
Oliver at venneir was very very…
Oliver at venneir was very very helpful! Talking me through the stage to make my impressions and made the process very straightforward! Thank you Oliver very much appreciated!
Helpful
Andrew was very helpful with sorting out an issue I had. Fast communication from customer service
Thanks god for Oliver
Thanks god for Oliver !
I made a mistake and walked me through correcting it perfectly
Good quality gear, helpful sizing
Brilliant being able to watsap for help too!
Andrew was really helpful
Andrew was really helpful. He helped me decide which mouthguard to buy and answered every one of my many questions. Really gave me the confidence to place an order.
Charlotte was really helpful with…
Charlotte was really helpful with letting me know what to do exactly.
Custom mouth guard
recently purchased a custom mouth guard and couldn’t be happier the service I received.
Andrew T , in particular, was outstanding throughout the entire process. He was professional, responsive, and genuinely took the time to make sure everything was perfect for me. Any questions I had were answered quickly and clearly, and he made the whole experience smooth and stress-free.
I don't normally write reviews for…
I don't normally write reviews for companies but Venneir has provided an excellent experience from start to finish so it felt important to me to express this. Their customer service is truly outstanding, responsive, understanding, and genuinely committed to resolving any concerns. Throughout the process, they were very helpful and attentive, making sure I felt supported and informed at every step. It’s clear they really care about their customers and the quality of their products. I would highly recommend Venneir to anyone looking for a reliable company with top-tier customer service. I want to specifically thank Michael, David, and Jade for their great customer service and support! Especially Michael who helped me personally throughout the whole process.
From ordering this item it arrived so…
From ordering this item it arrived so quickly and has a lot of extra impression guards, the instructions where so clear, Oliver in the whatsapp guide was amazing and so patient too, looking forward to the next step.
Quick and perfect fit
Quick turnover in getting the retainers made and fit perfectly. Oliver was brilliant over WhatsApp, very helpful and quick replies 👍
Easier than expected
I bought a night guard which will hopefully stop me grinding down my teeth. I was not sure if the process of doing the impressions would be a bit tricky but it was all good first time. The process is made really easy with the online video to follow and I received my guard in no time. I had a follow up question and it was answered really promptly by Michael who was very helpful. Really happy with the overall experience and definitely recommend.
Used Venneir for impressions of teeth
Used Venneir for impressions of top and bottom teeth. So straightforward and simple. Followed along with the video and WhatsApp’d my photos to receive a returns code. Charlotte was super helpful and efficient. 10 out of 10 would totes recommend !
Super customer service excellent prompt service from…
Always excellent prompt service from Vennier - have to sort impressions out but that’s on my side. Great company to deal with
Venneir are fantastic. Absolutely amazing from ordering my…
Absolutely amazing from ordering my impressions which was the easiest rhing to do from their expert instructions. Spoke to Jade via email which she was very helpful, sent back and literally 3 days later my new clip on veneers were back to me. I cant believe it, so professional. The quality of the product is very good and they fit perfect. 100% recommend Venneir to all my friends and family. Well done...a very happy customer.
5 star company
Never used company before but took the chance to order replacement retainers for my son.
Quick services,very helpful customer support and very good price.
Had issue with one retainer not fitting correctly. new kit sent out and issue resolved at no extra cost.
Thank you Jade,Andrew and lab team for all your help and assistance
Definitely 5 star 🌟
Very impressed!
Very impressed. I bought night retainers and whitening trays. I was very worried about taking impressions as I have veneers, but received reassurance from Venneir that it would be fine. It’s a little uncomfortable but as long as you follow the video it’s all ok. Mine worked on the first set of impressions. Service was extremely fast. The retainers fit perfectly and even my sleep score is not affected :) looking forward to the results of the whitening.
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