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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products and the efficiency of the delivery service, noting that orders arrive quickly and are well-packaged. Many people highlight the excellent customer service, describing it as prompt, helpful, and supportive, which contributes to a smooth and professional ordering experience. However, some customers were dissatisfied with the product, specifically mentioning that a particular item did not deliver the expected results for their lab rats. Additionally, a few people experienced longer shipping times, particularly for international orders, though they often noted that the quality and customer support compensated for this.

What people talk about most

Product

Reviewers highlight positive aspects of product quality and value. Many customers consistently praise the... See more

Quality

Customers consistently note positive experiences with quality, highlighting that products are well-made,... See more

Delivery service

Customers had positive experiences with delivery services. Many reviewers praise the fast shipping times,... See more

Order

Consumers find the ordering process to be positive. Many reviewers highlight the ease of placing orders, with... See more

Customer service

Clients share positive opinions on customer service, consistently highlighting its quick, courteous, and... See more

Based on these reviews

Rated 5 out of 5 stars

Great delivery times on all my purchases, my orders have been dispatched the following business day. Customer service is quick and courteous, which makes Venogen top notch in comparison to others in t... See more

Rated 5 out of 5 stars

Was very skeptical of using Venogen. Used to order a product through another company that was discontinued. Mainly was on the fence about shipping times, not being US based and the quality. Ho... See more

Rated 5 out of 5 stars

I did a lot of orders from them and its always a good experience. The quality is solid, the prices are good, and there’s a nice variety of compound to chose from. Shipping has been reliable and everyt... See more

Rated 5 out of 5 stars

Venogen gets a 5 star review because their products have been reliable with timely shipping due to the distance. The product is always of the highest and effective quality. It’s comforting to know i d... See more


Company details


Contact info

4.8

Excellent

TrustScore 5 out of 5

140 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Excellent Vendor

Product arrived in UK within specified time. Safely packaged with discretion, identified by CAS number. Certificate of Analysis is in-house but I can believe the purity attested therein. The cleanest and best sample of the product in my experience, really excellent. Attentive customer service and decent price: Venogen is my first choice nootropic vendor now.

August 8, 2024
Unprompted review
Rated 5 out of 5 stars

My first time buying from this company

My first time buying from this company. The product came in about 2 week frm Overseas to Canada, which I consider pretty fast. I got exactly what I ordered, and was happy with their customer service. They even provide a bar code on their package, where they provide lab results for the exact batch you received. I had nothing but a positive experience, and will definitely purchase again!

July 20, 2024
Unprompted review
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Reply from Venogen

Thanks for your kind review! We promise to continue to do our best as we grow as a company. We will continue to provide the same level of service and consistently keep our GMP packaging, analysis methods and company standards as we grow.

Rated 5 out of 5 stars

Being a first time buyer

Being a first time buyer, I was skeptical of ordering from a brand overseas, with quality and shipping concerns. The concern was quickly relieved with their quick response time, step by step tracking that was included and the quality of the actual product. I am about to place another order and have encouraged several friends to go with them. Super stoked to have a solid & quality brand to support.

July 21, 2024
Unprompted review
Rated 5 out of 5 stars

Great service every single time.

I'm so very glad that I've found Venogen. Not being a domestic company is quickly overshadowed by the excellent packaging and handling. Quality is undoubtedly there and it is extremely apparent the the appropriate care is taken at every step of the process from ease of use on the website to the, sometimes say day, dispatch time. I will most definitely continue to be placing my monthly orders and appreciate Venogen for all they do!

June 28, 2024
Unprompted review
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Rated 5 out of 5 stars

Great team at this company

Great team at this company. They are highly responsive and seem to care a lot. The shipping takes a while but I think it it is well worth it. Generally when you purchase a product there isn’t much personal care but this company is very attentive. I would definitely recommend. Ten out of ten. Five stars

July 16, 2024
Unprompted review
Rated 5 out of 5 stars

The best R&D company

Very impressed by the company venogen !
They are trustful people and steve is always there to provide a more than excellent customer service.
The products are pure and lab tested and you can access very easily to each CoA thanks the QR code and batch number on the received package. Will definitely order more.
Pascal

July 4, 2024
Unprompted review
Rated 5 out of 5 stars

Venogen is top-tier

Venogen provided timely, high-quality service and communicated throughout the process with excellent customer service. I’m beyond pleased with the company, and couldn’t be happier recommending Venogen to associates in the future.

The packaging is clean, crisp and professional, the certificate of analysis are extremely helpful, and I can’t say enough about the diligence in providing a quality product.

Venogen will be my go-to for as long as they provide their services.

January 1, 2024
Unprompted review
Rated 5 out of 5 stars

Great service, Great Product!

So far so good! Really good service. They reached out to be post-purchase and gave the assurance that my order would be handled and properly taken care of. Shipping was also pretty fast given they ship from overseas. The product itself was as fantastic quality as I expected from reading the other reviews. I would recommend this business to anyone who has never tried them out before!

January 12, 2024
Unprompted review
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Rated 5 out of 5 stars

Great company A+

I am very surprised with how well this company operates, very easy website, great selection and easy ordering. My product shipped very quickly and arrived internationally without issue. I will absolutely be coming back as some of the products they sell are hard to find at these excellent prices. Their customer service team sent out an email right after ordering making sure I was happy with the site and experience. I am actually very impressed with this company. Usually companies like this send a confirm email and that's it but they seem a cut above the rest.

June 6, 2024
Unprompted review
Rated 5 out of 5 stars

Good Product Quality and Timely Delivery

Product quality is good and timely shipment delivery (1 week). One more good thing about buying from Venogen is responsive enquires by email, you can ask them questions before buying and expect a professional reply from them. I will be a repeat customer if everything remains the same, 5 star for Venogen.

May 2, 2024
Unprompted review
Rated 5 out of 5 stars

Reputable and trustworthy…

Really happy that I stumbled across this website they have top quality research products and are very reputable and trustworthy and customer service is great they get back to you very quickly and the shipping you ask?..super fast!!!… I live across the ocean and I get the shipments in 2 weeks and I get them every time unlike with some of the other competitors out there. Try them out you won’t regret it I know I didn’t I’m a repeat customer and as long as things keep running they way they @ venogen. Thanks again for your top quality service! 😊

May 9, 2024
Unprompted review
Rated 5 out of 5 stars

A Reliable shipment

A Reliable shipment, right around the average shipping time they mentioned.Also came in great packaging. They have quality customer service as well. I had a few questions for them and they got back to me with an answer for each of my questions in a timely manner. Overall awesome experience I highly recommend.

April 24, 2024
Unprompted review
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Rated 4 out of 5 stars

very good quality.

very good quality products so far and they take just about every payment method i know of. my package shipped pretty quickly and delivery took about 2 and a half weeks for me, but it’s always worth the wait. pretty solid packaging, and i’ve never had a package go missing. just made another order a couple days ago. very excited.

May 8, 2024
Unprompted review
Rated 5 out of 5 stars

Absolutely amazing products

Absolutely amazing, have used them a few times now and always have received the best service and updates, very good and thanks again 👍 I always look forward to their top level customer care and prompt service with each order. Their professional approach and recommendations are very helpful

May 1, 2024
Unprompted review
Rated 5 out of 5 stars

When I first bought phenibut from…

When I first bought phenibut from venogen for the first time I was a little worried about a few things. The quality of the product,how long it would take to arrive and the of course the price! I can safely say that Venogen ticks all these boxes with flying colors. A very happy and satisfied customer I am! I will be using this company from now on.

April 27, 2024
Unprompted review
Rated 5 out of 5 stars

Reliable and Responsive

I recently switched to using Venogen when Lift Mode stopped carrying Phenibut. I was hesitant at first since I knew almost nothing about the company, but they had great reviews, so I took the chance. After three orders now, I'm honestly happier with them than I was with Lift Mode. Venogen communicates clearly about every stage of my order, offers status tracking, is incredibly responsive for any questions, and the quality of the product is indistinguishable for me based on what I was getting before. I would highly recommend them.

January 13, 2024
Unprompted review
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Rated 5 out of 5 stars

Great Customer Support

This company really strives to provide the best customer experience. They reassure you that your shipment will arrive, and provide detailed communication to make you feel like a valued customer.

December 2, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

Good communication from Venogen and exceptional customer service, always providing a space for communication and feedback from the customers, great quality of packaging and shipping was fast, took around 9 days, in my experience i can say they are very trustworthy and I’ll definitely order again with you guys!

March 14, 2024
Unprompted review
Rated 5 out of 5 stars

Venogen is an exceptionally…

Venogen is an exceptionally professional and easy-to-use service. They took the time to respond to my email when I reached out and inquired about an address change, and gave me simple and easy to follow steps in order to ensure my package was delivered properly. Will most certainly be using them again!

April 1, 2024
Unprompted review

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