Waste of time and money
If you would like further details, I can provide the email correspondence outlining the issues encountered. Initially, when the trousers were lost, I requested a refund, but my request was ignored for several days. Subsequently, I was asked to provide my delivery address again by the same person who had previously requested it. This led to several delays, and I had to repeatedly request a refund, which was evidently not a priority for them.
After a month and a half, the parcel finally arrived. Unfortunately, the trousers did not match the description in terms of color or material, and they are unsuitable for UK winter due to their extremely thin fabric. Now, as I seek to return the item, I have been informed that I must cover the return shipping costs and have only 14 days to ensure it reaches China. This experience has been exceedingly frustrating and disappointing.